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Crazy Lenses Reviews

3.5 Rating 143 Reviews
62 %
of reviewers recommend Crazy Lenses
3.5
Based on 143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email
Placed an order and even paid for express shipping. They still haven't arrived yet and their "automated" customer service is garbage. Don't order from them.
Helpful Report
Posted 4 years ago
First of all the colour shown on the website was not the same as the colour that was sent. I could already tell before I opened them they didn't look right. They look deformed. I opened them and they were miss shaped. I tried to put them in. I had them in for about 5 minutes thinking maybe I'd get used to the feel but it was awful. Tonight as I was getting ready for bed I noticed my eye under my bottom lid was all red. These lenses are junk. I sent a message saying the lenses were damaged but received no response. Never again
Helpful Report
Posted 4 years ago
Ordered three pairs of lenses. One was torn in package and the other tore as soon as it touched my finger. Contacted Customer Service and they sent replacement. Waited two more weeks and got the replacement and once again the lens was torn. Contacted customer service again and they replied someone would get back to me by 8 am. No one did so I messaged again and got an automated reply that my info was invalid. I tried several times after with same response. I then went to their website and logged into my account and filled out the for. Of course errored out again twice. It seems this company is declining communication from me without valid reason. I was polite and professional in my comments and it seems I will not get any resolution.
Helpful Report
Posted 4 years ago
Crazy Lenses is rated 3.5 based on 143 reviews