Crazy Price Beds Reviews

Name: Crazy Price Beds
Address: Beecham Business Park, Northgate, Walsall, Aldridge
Rating: 4.44

4.4 Rating 1,516 Reviews

85 %

of reviewers recommend Crazy Price Beds

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admin@sleepdesign.co.uk

Location:

Beecham Business Park, Northgate, Walsall
Aldridge
WS9 8TZ

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Crazy Price Beds 1 star review on 2nd December 2022

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a lovely looking bed, arrived quickly- great! However…. Bed was damaged in 4 places (only bothered unpacking half then realised it was dented and scratched). Sent photos to customer service who then took a week to arrange collection. The bed is still sitting on my living room rug… Not great at all”

Helpful Report

Posted 4 years ago

Hello Despina, Thank you so much for sharing your review. I am so very sorry for the issues you encountered upon receiving your order. I can see that I have confirmed your collection details on 28th May via email. If you do need any further assistance with the collection, please contact me at info@crazypricebeds.com and I will be happy to help. Kind regards, Rebecca CPB Customer Experience Team

Posted 4 years ago

“Nice bed frame however, I've emailed twice regarding a missing cap that binds the slats together but no one has responded, which means I have 2 missing slats on my bed frame. Really disappointing.”

Helpful Report

Posted 4 years ago

Hello Richard, Thank you for your review. I am so sorry that you were missing parts to assemble your frame. I have contacted you today to discuss this and rectify this experience for you with dispatch of the parts needed as quickly as possible. I look forward to assisting you further. My apologies again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 4 years ago

“You get what you pay for! Nice enough to look at but the paint is uneven and not primed on knots so they are discoloired and bleeding through the pink paint, the edges of the wood has not been sanded or bevelled and so come very sharp and the wood is softwood that bends if my small 3 year old leans on it! Not expecting it to last very long and dissaponted but for £140 delivered I knew it was going to be too good to be true! In my opinion the placement of the side supports isn't very well thought out as if a child walks across the mattress their foot can slip down the sides and get caught under the side bar which of course has a sharp edge and my daughter grazed her ankle doing this on day 2. I would not recommend”

Helpful Report

Posted 4 years ago

Hello Victoria I'm sincerely sorry to see the issues you are currently having with the bedframe, i can see we have not had any contact from you so i will give you a call shortly to offer a solution and resolve the situation in a timely manner. I look forward to talking with you. Kind regards Danielle Bishop|CPB Customer Experience Team

Posted 4 years ago

“Nice bed but instructions not good . Was told delivery between 11 and 3 after having to contact them regarding my order they then turned up at 8 am when trying to get kids to school . Also delivery driver trying to carry all the boxes together which ripped the boxes . Not great for first time using .”

Helpful Report

Posted 4 years ago

Hello there, Thank you so much for taking the time to share your review. I am so sorry you have had a negative experience ordering this with us. I can see that our driver did make your delivery early, I am very sorry if this caused inconvenience. From the photos that the driver provided of the delivery, I cannot see that the boxes have been damaged in anyway as a result of the driver mishandling them. If there are any further issues with the frame at all, please do contact us at info@crazypricebeds.com and we will be more than happy to help. We continuously work on improving all of our services, so thank you for sharing this. I ma very sorry again. Kind regards, Rebecca CPB Customer Experience Team

Posted 4 years ago

“When we unwrapped the mattress we found a black stain”

Helpful Report

Posted 4 years ago

Hello there, Thank you so much for your review. I am so very sorry that you have received your mattress this way. I can see that we have worked together to resolve this via email. Thank you so much for taking the time to speak with me and sharing your review. Kind regards, Rebecca CPB Customer Experience Team

Posted 4 years ago

“Wish I hadent bothered and went elsewhere. Cheap materials and a bit of the faux leather was ripped.”

Helpful Report

Posted 4 years ago

Hi Karen, I have looked into your order and I am surprised to see we have had no contact from you regarding your order. In order to assist customers with any issues, they have faced we do need to be made aware the problem is present. I will contact you personally via email to discuss the issues further and reach a resolution with you as quickly as possible. Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 4 years ago

“Was ok but the bed came scratched and the end of the frames was bent so was nightmare to put the screws in. Previous two beds was good though”

Helpful Report

Posted 4 years ago

Hi Jamie We are so sorry to see your order arrived with some defects. I have looked into your order and I am delighted to see our advisors have been in communication with you internally and an amicable resolution has been reached with you. Should you need any further assistance please do not hesitate to contact us again. Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 4 years ago

“Bad quality not worth the money”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. I am sorry to read you were not happy with your item. I can see we have been in correspondence with you regarding the order and have not back from you in a little while. Therefore, I have contacted you again today to confirm that the matter has indeed been resolved. I look forward to hearing from you and providing any further assistance you may require. Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 4 years ago

“Not worth”

Helpful Report

Posted 4 years ago

Hello Srivathsan, Thank you for your review. I am very sorry to read that you are not happy with your order and the experience you have had with us. I can appreciate how disappointing this must be and sincerely apologise for this. We would really love the chance to rectify this for you, and so I have contacted you today to resolve the issues you have had. I look forward to your reply and resolving this matter for you. My apologies again for any inconvenience this has caused. Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 4 years ago

Crazy Price Beds is rated 4.4 based on 1,516 reviews