“gr,eat service and products, being able to talk to a real person was invaluable to me, just starting to find my way around crossbows, and the help and avise is very welcome, would throughly reccomend crossbows.co.uk,, to everyone look forward to dealing with you in the new year, 5*****,best regards graham yates,”
“Very impressed with the speed
of delivery of my EK Archery Blade crossbow, I am impressed with the quality of this weapon . Great service from crossbows .co.uk. I will be sticking with them for future upgrades and accessorie purchases”
“One of the best company’s i spent my $ with . Always easy to order on the website and the shippings always bang on as is any communication . Ordered Revo bolts on Saturday night then decided to order a steam bow a few minutes later thinking no way I’ll revive that before Xmas and it arrived today Monday with the separate order in one parcel and revived a refund for one sipping price as promised on the Facebook page grate there active on social media as well . So crossbows uk come highly recommended by myself 🏆”
“They have everything I could want or need at really great prices. They always deliver fast, efficiently and package everything so well my orders always arrive in great condition.”
“I won a crossbow in the advent calendar competition. When I rang to claim my prize the call handler/employee was so kind and helpful
And said if I needed any help or advice to ring back. Passed security and the crossbow arrived promptly and can’t wait to try it. I like the fact that even as a entry level bow I can upgrade it if required”
Thank you so much for taking the time to leave a review — and congratulations again on winning the crossbow!
We’re really pleased to hear that our team were kind and helpful, that delivery was prompt.
If there’s anything at all we could have done to make your experience a 5-star one, we’d genuinely love to hear your feedback. Please don’t hesitate to get in touch — we’re always happy to help and always looking to improve.
Happy shooting, and enjoy your new crossbow!
“Having never had a crossbow before I needed advice. I found them to be very helpful and not in a rush to get me off the phone. They explained things that I could understand and wasn't rushed into buying. I will definitely deal with them again. Thank you”
“Crossbow arrived damaged, by suspect Royal Mail - unvan, ununiform.
Trading Standards 14-day letter to Oldham address arrived at Manchester Sorting Office, and, apparently remains .... somewhere to this day. Signed For Recorded - £5.60, put in claim, no reply or refund.
Could not contact by phone.
Damage is minor and could be rectified by a 10 Euros part.
So, the crossbow is unusable, safely; and would be dangerous, risk of injur, if used.”
In the interest of clarity and transparency:
This customer purchased a Steambow crossbow from us and reported that it was faulty on receipt. We responded immediately and offered a full resolution by providing a free returns label and clear instructions so the item could be safely returned for inspection.
This return was declined by the customer and he raised a chargeback instead. As the payment dispute is currently ongoing, we are unable to provide further support until the process has been formally concluded.
