Hey Josh,
Thanks for the feedback!
We would hate to leave you unhappy with your purchase so I have just reached out to you via email to get this one resolved!
Looking forward to hearing from you.
Thanks,
Madi
“Hi, sadly the chain was broken when it arrived, the clasp wouldn't work so was disappointing for the young man I purchased it for I believe he will try and get in to exchange it. It was a bit embarrassing for me. I always have amazing service and products, so forgive this unfortunate and easy to miss mishap. The you for opportunity to let you know.”
Hey Noelene,
Thanks for the feedback. I’m so sorry you have received a faulty item :(
I can see you have yet to email us and let us know of this issue so I have just reached out to you via email to get this one resolved! Looking forward to hearing from you.
Thanks, Madi