Custody X Change Reviews

4.5 Rating 247 Reviews
89 %
of reviewers recommend Custody X Change
Anonymous
Anonymous  // 01/01/2019
It's ridiculous that both parents have to pay for the subscription to view accounts. If one parent pays both should have access to it.
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Posted 1 year ago
Hi Taylor, Thanks for the feedback and I'm glad you've found the app useful. If the other parent only needs to view the calendar but not the messages, expenses, child info, etc., you can share a live calendar sync URL so the other parent can import it into their Google/iPhone calendar. There's also a limited guest account that has a read-only view of the calendar. That suggestion may not fit your situation though, if you're both using other collaborative features. Hope that helps, Ben
Posted 1 year ago
Unless you are using the premade templates, it is not user friendly. Plus it is way too expensive for what it is and didn’t even include a breakdown of the percentages. Over all, I would say not very helpful for the price.
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Posted 1 year ago
Hi, We offer a a 30-day money-back guarantee, for when people don't find that it's worth the money. We want everyone to feel like our tool is providing much more value than what it costs. The reason you didn't get the percentage breakdown is because you subscribed to the plan that didn't include the calculations. Ben
Posted 1 year ago
The software is very difficult to use especially if the custody arrangement isn't "cookie cutter". The non-web-based version that I had used prior was much easier to manipulate. I won't be using Custody exchange in the future. Definitely not worth the money.
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Posted 1 year ago
The options provided for a parenting plan work for less contentious divorces but not for mine. If the other party is at all inclined to cry foul or initiate legal action this is not the software for you. My attorney said most of the provisions she wanted let me far too open for non compliance litigation. It was subject to interpretation, difficult to prove one way or the other, or just the sort of thing that is expensive to enforce through the courts.
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Posted 1 year ago
The schedule times that I typed are different from what they say when printed
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Posted 1 year ago
If the app had a spell check I would recommend it …the lack of spell check is a major negative
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Posted 1 year ago
Hi, Thanks! Having a spell check for the messages is a really excellent idea. We just added that to our development plans, and it should hopefully be ready pretty soon -- I'd estimate about 2-3 months until we will launch that feature. We focused so much on building the hostility part of the messages that we really overlooked the basic spell checking. We're going to swap out some components so we can have both spell checking and hostility working together. Thanks again for the feedback! Ben
Posted 1 year ago
Custody X Change is rated 4.5 based on 247 reviews