DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.47

4.5 Rating 2,158 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

DirectCarMats.com 5 star review on 8th May 2025

Robert Woolcombe

DirectCarMats.com 5 star review on 17th March 2025

Robbie Hearton

DirectCarMats.com 5 star review on 2nd March 2025

Josephine Barnett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Value car mats, which is one step up from the budget range and although the quality is good I'm disappointed at how thin they are. Only time will tell how long they last.”

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Posted 1 year ago

“Nice mats, fit well & good communication with customer services”

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Posted 1 year ago

“Good quality mats, but don’t quite fit exactly. Sizing is slightly off.”

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Posted 1 year ago

“They are great 😊”

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Posted 2 years ago

“Good quality durable custom made car mats .however the driver side mat is smaller than the original avensis mat that it replaced..on the plus side the rubber heel pad is more rugged than just Carpet on the original”

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Posted 2 years ago

“Great mats, good quality. Although for £60+ I would have expected you to fit the clips”

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Posted 2 years ago

“Very good service. Mats are ok but not the best !!”

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Posted 2 years ago

“Orignally sent wrong mat & 2 front never arrived However Paul sorted it out. Now have correct mats but not too happy with fit. E.g passenger side fixing holes do not match up. Quality of mats very good.”

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Posted 2 years ago

“Good service, good quality. These are the second set of mats from DCM.”

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Posted 2 years ago

“The mats themselves are great, were produced promptly and arrived very fast. Unfortunately the diagrams on the instructions are the wrong way round, so we put the plastic grommets in the wrong way and the mats wouldn't secure into the car. We did manage, with some considerable effort and care, to remove and replace the grommets correctly so that the mats would locate correctly.”

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Posted 2 years ago

“The mats are great, good quality and perfect fit. Only comment would be : they were supposed to be a Christmas present for my son….didn’t realise they would be delivered in a clear, plastic bag and ‘out for delivery’ email didn’t get to me until 2 days after the delivery driver handed them to my son!! Not quite the surprise I planned but he’s had them early and is really pleased with them.”

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Posted 2 years ago

“Great quality and service. Would definitely still use again.”

DirectCarMats.com 4 star review on 9th December 2023

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Posted 2 years ago

“Good quality does the job just as advertised will last for years.”

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Posted 2 years ago

“They are fine”

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Posted 2 years ago

“The finish was very good and fitted really well delivery was on time”

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Posted 2 years ago

“kept updated while made, and despatch on time mats good quality and fit”

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Posted 2 years ago

“Very pleased with the results thank you team”

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Posted 2 years ago

“Nice one thanks”

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Posted 2 years ago

“Great matts and good quality for price !!”

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Posted 2 years ago

“Good delivery, arrived promptly. Quality good for price paid. Only slight issue, front mats not quite a perfect fit. Bought from this company before for a different car, those mats were perfect.”

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Posted 2 years ago

DirectCarMats.com is rated 4.5 based on 2,158 reviews