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DirectCarMats.com Reviews

4.5 Rating 1,655 Reviews
87 %
of reviewers recommend DirectCarMats.com
Company Reviews Product Reviews
242
 Metrics
4.5
Based on 1,655 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read DirectCarMats.com Reviews
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Jacqui Howells
Verified Buyer
“Good delivery, arrived promptly. Quality good for price paid. Only slight issue, front mats not quite a perfect fit. Bought from this company before for a different car, those mats were perfect.”
Helpful Report
Posted 1 year ago
Michael Goode
Verified Buyer
“Excellent quality mats. My only criticism would be that they are slightly smaller than the front footwells”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to order and good quality and fit, arrived within a week but no notification given, luckily I was in at the time.”
Helpful Report
Posted 1 year ago
Roger Slater
Verified Buyer
“My order got lost! When they realised this it arrived within 48hrs. It seems well made, fits the boot space neatly and, most importantly, Luna (rescue greyhound) seems to like it.”
Helpful Report
Posted 1 year ago
Maurice Harrison
Verified Buyer
“Good quality car mats”
Helpful Report
Posted 1 year ago
Steve Armitage
Verified Buyer
“Good quality car mats, cut to fit perfectly in the car. The only surprise was only the driver's side had the clips for holding it in place but none on the passenger side even though it's standard in the car”
Helpful Report
Posted 1 year ago
Alan Stevens
Verified Buyer
“These are good quality car mats. Communication was good and they were made and delivered 6 days after ordering. Fitting was easy once you had mastered the way to clip plastic surrounds for the securing clips. I would have given 5 stars but the packaging was inadequate. The mats were wrapped in thin clear plastic bags which were not secured properly. The plastic clips fell out on delivery although the packaging was not damaged. They could have easily been lost in transit.”
Helpful Report
Posted 1 year ago
Terence Jones
Verified Buyer
“Arrived after 12 days. Seemed a bit thin considering I'd ordered Prestige quality mats. Fitted ok with a bit of pulling and pushing, look good too.”
Helpful Report
Posted 1 year ago
Paul Hale
Verified Buyer
“Rubber mats made to the correct specifications and delivered promptly. Didn’t realise that would smell so rubbery. Needed to air them in the sun for a few days before I could use them in the car.”
Helpful Report
Posted 1 year ago
Karen Goman
Verified Buyer
“Took a little while to arrive but pleased with product quality.”
Helpful Report
Posted 1 year ago
Neal Tucker
Verified Buyer
“Delivered when promised. A goid standard and price”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“got what I expected”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good quality just delivery driver left outside front of house under window could have put it side of conservatory where concealed or behind bins”
Helpful Report
Posted 2 years ago
Gary Johns
Verified Buyer
“Misinformed about delivery day and time. Mats ok, but don't fit exactly”
Helpful Report
Posted 2 years ago
Stuart Rippon
Verified Buyer
“Not great quality. Fixing points not quite right. Does the job but not sure it will last.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The rubber is thinner than I thought they would be. So far they seem good and save the footwells with muddy, wet boots.”
Helpful Report
Posted 2 years ago
DirectCarMats.com is rated 4.5 based on 1,655 reviews
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