DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.47

4.5 Rating 2,157 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

DirectCarMats.com 5 star review on 8th May 2025

Robert Woolcombe

DirectCarMats.com 5 star review on 17th March 2025

Robbie Hearton

DirectCarMats.com 5 star review on 2nd March 2025

Josephine Barnett

Anonymous

Anonymous // 01/01/2019

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“Great quality mats at a great price and arrived really quick”

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Posted 11 months ago

“Very easy to order online, good quality and fit perfectly”

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Posted 11 months ago

“Took over a week to arrive but look fab”

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Posted 11 months ago

“Really, really happy with my mats.....they fit perfectly, looks great and the smell of them makes the rest of the car smell brand new.”

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Posted 11 months ago

“Great car mats well made and perfect fit, good turnaround from order.”

DirectCarMats.com 5 star review on 21st January 2025

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Posted 11 months ago

“The car mats were very high quality and the communication throughout the manufacturing process was excellent”

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Posted 11 months ago

“Fits our car perfectly. Easy installation, good quality, reasonable price and quick delivery.”

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Posted 11 months ago

“Promptly delivered and fitted perfectly,”

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Posted 11 months ago

“Fit perfectly, car now looking clean and tidy. 😄”

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Posted 11 months ago

“Had a query with my order and Direct car matts were very quick at responding.”

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Posted 11 months ago

“Absolutly terrible company, wish I had never odered from them. The rubber mats were thin and flimsy, even though they were advertised as premium quality. When I requested a refund, I was told they were customised, so it would not be possible to offer a refund. Disgusting custmer service, avoid at all costs.”

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Posted 11 months ago

“The service was professional and would recommend to anyone”

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Posted 11 months ago

“Fitted quite well”

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Posted 11 months ago

“Mays arrived dirty and stitched very poorly and quality poor, asked for a full refund which we had through pay pal.”

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Posted 11 months ago

“Very easy website to navigate making my order very simple. Mats were dispatched quickly and arrived as stated. The mats are great quality and fit my car perfectly. Would definitely recommend and would use again.”

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Posted 11 months ago

“I have yet to recieve my order,so am very disappointed with the company.”

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Posted 11 months ago

“Arrived around 10 days after ordering. Plenty of updates during manufacture as we ordered a blue trim to match our new trim. Then it went abit quiet. Delivery was arranged but didn't turn up then I found them dumped on the doorstep the next morning. I like them and they fit but we paid £54.99 and they were quite thin. Expected abit more luxury”

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Posted 11 months ago

“Fit perfectly nice edging”

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Posted 11 months ago

“Great service, fast delivery, great fit.”

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Posted 11 months ago

“Rubber mats made to order. Fantastic quality”

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Posted 11 months ago

DirectCarMats.com is rated 4.5 based on 2,157 reviews