DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order correct. Also order arrived on time as they stated when within the time frame with the postal strikes.”

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Posted 3 years ago

“First order and really impressed. Super speedy delivery and great all round service. Will use again.”

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Posted 3 years ago

“first delivery turned up 2nd on didnt customer service was great replacement being sent”

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Posted 3 years ago

“Very big selection to suit all tastes very competitive prices easy to browse through site”

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Posted 3 years ago

“Brilliant products, super quick delivery ! A++”

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Posted 3 years ago

“Excellent choices 👌 bought £40 WORTH OF DIFFERENT vape throw away pipes I normally make my own juice for my mod pipes but these are really handy to have a few totes where your not suppose too. 10/10”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Not received it you ordered over a week ago still not arrived”

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Posted 3 years ago

Hi Don, Thank you for taking the time to leave your feedback, it is reviews such as this which help us improve and maintain the customer service you would expect from an online retailer. A member of our customer services team did contact you by telephone and email regarding your order and we were awaiting a reply. Upon checking your recent correspondences we glad to see that the issue with your order has now been resolved and the tracking number shows your order is out for delivery today. With Royal Mail's current strike actions, delays with the post are unfortunately out of our hands, we will always do everything we can to make sure you are left satisfied with the service receive. If you have any further questions regarding your order, please do not hesitate to contact us and we will be more than happy to help you. Kind regards, Customer Services

Posted 3 years ago

“Really good product and service. Quick delivery. They didn’t get a delivery for one flavour of eliquid I wanted (menthol) however they called me and I spoke to a very polite and helpful gentleman, he informed me of the situation and asked if I wanted to wait for shipment or replace the item with a different one. I really didn’t mind as long as it was minty so I went for double mint and the order arrived very quickly. It was so nice to speak to a person, it doesn’t happen very often anymore. I’ve ordered before from them and I will continue to do so. 100% recommend. Thank you”

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Posted 3 years ago

“Good products very helpful and great service”

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Posted 3 years ago

“Good prices and fast delivery times. I ordered on Sunday and the order arrived on Weds and that was including a bank holiday”

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Posted 3 years ago

“Can’t recommend enough, I have tried loads of different vapes and wasted so much money until I discovered Crystals vapes. The service from DIY E Liquids is brilliant and super fast postage ☺️”

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Posted 3 years ago

“Amazing service thank you so much! So quick and simple to order, very good deals which is really helping us with quitting! Thank you :) we were sent the wrong flavour and emailed to advise and they sent us the correct ones free of charge and we got to keep the others which we actually love so have made another order of both! Highly rated!”

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Posted 3 years ago

“Very Poor! Never received item chasing for refund got told be 24hours it wasn’t. Bad experience”

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Posted 3 years ago

Hey there, Thank you for your review, it's reviews like this that help us improve our overall customer experience. It seems that one of our customer service advisors has been in communication with you regarding your order as a matter of priority. As soon as we received full confirmation from the courier company regarding the status of your delivery a refund was issued. If you still have any concerns regarding this issue, please feel free to contact us on 0330 135 9440. Kind regards, Customer Services.

Posted 3 years ago

“the product is good but delivery is very bad, did not change delivery address to new one and had to post on the product which has still not arrived”

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Posted 3 years ago

“Very good products and services”

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Posted 3 years ago

“Great price and quick delivery. Highly recommended.”

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Posted 3 years ago

“Fast delivery, great products”

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Posted 3 years ago

“The taste isn't bad but it's not bad either. Good enough for its cheap price. Would recommend.”

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Posted 3 years ago

“Excellent price, quick service no issues at all highly recommend”

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Posted 3 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews