DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The time said it was coming was right on spot. Only issue was tracking took a little bit to work.”

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Posted 2 years ago

“My items never arrived”

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Posted 2 years ago

Hello Aldz, Firstly, thank you for taking the time to get back to us with your feedback, we always strive to provide the best online experience, so feedback such as yours really does go a long way to help improve our service. Upon checking your tracking details we can see that your order has been delivered, you are able to view the tracking details on the following link: https://track.amazon.co.uk/tracking/A11626605743?trackingId=A11626605743 The tracking details indicate that your parcel was left with a neighbour. If you require any further help regarding this issue, please feel free to contact us at info@diyeliquids.co.uk or call us on 0330 135 9440 Kind regards, Customer Services.

Posted 2 years ago

“Good choice of disposable vapes and cracking delivery service”

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Posted 2 years ago

“I had a missing item in my order, i wrote them but no reply, the site not working properly and also the carge you more from the bank account”

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Posted 2 years ago

Hi Razvan, Thank you for your recent order with us, and thank you for taking the time to leave us a review. I can see that a member of our customer services team has replied to your email and we are awaiting a reply. We have provided as much information as possible in the email to show you a break down of your basket total once your Loyalty points were applied. Kind regards, Customer Services

Posted 2 years ago

“Spot on as usual”

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Posted 2 years ago

“Very pleased with DIY E Liquids, Great communication and service, Both family and friends use them now as well.”

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Posted 2 years ago

“Didn’t get what I ordered”

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Posted 2 years ago

Hello Ashley, Firstly, thank you for taking the time to get back to us with your feedback, we always strive to provide the best online experience, so feedback such as yours does go a long way to help improve our service. Whenever customers face issues with the products they received we recommend they contact us via phone or email as soon as possible. I have sent you over an email hoping that we can get this matter resolved as swiftly as possible. I look forward to hearing from you. Kind regards, DIY E Liquids

Posted 2 years ago

“Very quick to deliver thank you.”

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Posted 2 years ago

“Got an order fairly quickly but it wasn't mine. Contacted customer service by voicemail and email. Still awaiting any sort of reply.”

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Posted 2 years ago

“Very good seller”

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Posted 2 years ago

“Great communication very helpful and friendly top quality products”

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Posted 2 years ago

“Great selection, great prices, fast delivery. I wouldn't shop anywhere else now for my disposables. Thankyou DIY E Liquid”

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Posted 2 years ago

“I always buy my vapes from this site but when I've had a problem nobody really helps. I'm a disabled person so I order as I don't get out much but they tell me to send things back it's not so easy”

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Posted 2 years ago

“Thanks was quick delivery”

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Posted 2 years ago

“First time ordering from here and unfortunately might be the last. I was excited to see that this shop stocks more variety of Tngo brand flavours than my usual go to shop and the fact that a same day dispatch is promised. It turns out this is not the case as I must have received the liquid around a week or just over a week later. On top of this , one of the 2 bottles I received was an incorrect flavour, I ordered a guava shortfil bottle but I received a passion fruit flavour which I have no use for cause I’ve tried this flavour in the past and not enjoyed it. I emailed the customer service who offered for me to send the bottle back to exchange for the correct one or get a 20% refund. I opted for the refund to put towards a new order but I have had no correspondence since accepting this as a resolution.”

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Posted 2 years ago

“Pls Pls,take caution when ordering on this website as there are 1or2 bad reviews on each page. Customer services are non-existent and once an order is placed,you will be rolling the dice with your money. Ordered, MORPH 2 with TFV 18 TANK as advertised on the site page,got the TFV V2 TANK”

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Posted 2 years ago

“don’t send vapes that are burnt”

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Posted 2 years ago

“Found this company tonne very competitive on prices I liked the cola Ice one and the banna I’ve too? However upon getting my second delivery ther was postage to pay on it as some I d had forgot to frank the sticky labels ! So right now you were a 8.5 but after the incident where I had to catch two buses to pick up the parcel and pay for it before I could receive it! Annoying a lil tad. Especially when I payed for postage too !! So now your marked down a knotch 7,5 but end on a postjvs note I’ll. continue to purchase from you in the future”

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Posted 2 years ago

“Still waiting for it to arrive !”

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Posted 2 years ago

“Easy to order and arrived on time”

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Posted 2 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews