DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great experience shopping here, plenty to choose from, very good prices! Always fast shipment as well. Can’t fault you’s at all 5*”

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Posted 2 years ago

“Order received quickly, unfortunately one product was incorrect, however the company rectified and sent out correct item quickly!”

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Posted 2 years ago

“brilliant service, thank you. Arrived in a few days .”

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Posted 2 years ago

“Great service. Love the choice of flavours on offer. Delivery is quick too. Highly recommend.”

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Posted 2 years ago

“Excellent range, excellent service and fast deliveries, plus very good price! Thanks Jason”

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Posted 2 years ago

“TOOK 7 DAYS TO ARRIVE, NO COMMUNICATION AS I KEPT MESSAGING ASKING WHERE MY PARCEL WAS. THEY STATE THEY HAVE ITEMS IN STOCK JUST TO GET YOUR ORDER AND THEN WHEN IT ARRIVED 7 ITEMS WERE OUT OF STOCK. I AM CONVINCED THEY SAY ITS IN STOCK TO GET AN ORDER. AS THE DISPOSABLE I WAS LOOKING WAS OUT OF STOCK EVERYWHERE. YET THEY'RE STILL SELLING IT???? ALSO THEY IGNORE YOUR EMAILS.”

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Posted 2 years ago

“Used to be good very disappointed now they don't seem to be lasting as long with the battery power 1 Used to last me 2 day's they are now lasting a few hours and I'm not using them any different. There are definitely not over 600 puffs”

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Posted 2 years ago

“Brilliant company. Have used them many times now. Delivery has always been great and no hassles. Keep doing what you are. Recommend you 💯.”

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Posted 2 years ago

“Brilliant value and fast delivery”

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Posted 2 years ago

“Good service good”

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Posted 2 years ago

“Very good products and I didn’t have to wait long for them to arrive”

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Posted 2 years ago

“Amazing value at £1.99 for disposable vapes.”

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Posted 2 years ago

“I waited over a week to recieve a text saying my flavour wasnt in stock and pick another then couldnt verify ownership with amazon delivery as said my details werent associated with the package, i made my order on the 8th of march and its the 17th and its only due today and still hasnt arrived yet”

Helpful Report

Posted 2 years ago

Hi Freddie, Thank you so much for taking the time to leave your feedback, it is reviews such as this which help us improve and maintain the customer service you would expect from an online retailer. We understand you have experienced a postal delay with your purchase, although these occurrences are very rare, situations such as this can be very frustrating for both the sender and receiver. Upon checking your tracking details we can see that this order has now been delivered. If you have any further queries, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you. Kind regards, DIY E Liquids Kind regards, DIY E Liquids

Posted 2 years ago

“Excellent service delivery next day at times”

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Posted 2 years ago

“Made an order on the 6th of March 2023. Got a message a few days later saying its been delayed due to bad weather which is acceptable however it's now been 10 days and I still haven't received my order. I've even contacted DIY E Liquids and I haven't got a reply back as yet.. first time buyer from you guys so definitely not a good first impression. Still awaiting delivery...”

Helpful Report

Posted 2 years ago

Hello Nicholas, Firstly, thank you for taking the time to get back to us with your feedback, we always strive to provide the best online experience, so feedback such as yours really does go a long way to help improve our service. We are very sorry to hear that you had an issue with the delivery of your order. Upon checking our recent correspondences we can see that a member of our customer services team has sent a reply to your email, and has arranged for a full replacement order will be dispatched. The DPD tracking number for your replacement is 1815099264 If you have any further queries, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you. Kind regards, DIY E Liquids

Posted 2 years ago

“Very fast delivery got exactly what I ask for great product and service”

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Posted 2 years ago

“They delivered exactly what I ordered and although the Amazon tracking was a little clunky it arrived well within the advertised time”

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Posted 2 years ago

“Value for money”

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Posted 2 years ago

“Great choices of items and quick delivery”

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Posted 2 years ago

“Ordered multiple times, Great deals & fast delivery.”

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Posted 2 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews