DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These gorilla vape are great to smoke especially when first starting to vape there easier than changing the coils and refilling. I did receive the wrong flavour for one of the capes I chose. Also do not recommend the Cherie flavour as it tastes of chemicals and barely any cherry”

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Posted 3 years ago

“Love the randm vapes but just lately found alot of what I want is out of stock”

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Posted 3 years ago

“Ordered a couple of times now and had no problems. Delivery as stated, good quality vapes”

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Posted 3 years ago

“Been waiting since november 22 for my order to arrive 1st order i put in over 25 pounds have sent loads emails company blanking me not good sign got wait 15 days fir my bank to recover money back have ask for it but they dont reply on this note i wont order again there cheap cos you dont get what you ordered stear clear if i was you”

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Posted 3 years ago

Hi, Thank you so much for taking the time to leave your feedback. We understand you have experienced a postal delay with your purchase due to the strike actions by Royal Mail. We sincerely apologise for the inconvenience this has caused, although these occurrences are very rare, situations such as this can be very frustrating for both the sender and receiver. I can confirm a member of staff has responded to your emails, if you have any further queries, please do not hesitate to contact us, or call us on 0330 135 9440 Kind regards, DIY E Liquids

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Products all good shipping awful and now you use dpd even worse going to try somewhere else”

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Posted 3 years ago

“Very easy to order online. Great products. Polite and friendly team when you have any queries.”

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Posted 3 years ago

“Having ordered from DIY e liquid several times over a few years, I've always received good all round service and swift delivery. The price is right, email contact is right, delivery is right.....nuff said.”

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Posted 3 years ago

“It’s been 8 days still had nothing”

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Posted 3 years ago

Hello Dylan, Thank you for taking the time to leave a review, we really appreciate it. Upon checking our recent messages to you we can now see that we were able to resolve this issue for you, and that your order has been delivered. If you have any further queries, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you. Kind regards, DIY E Liquids

Posted 3 years ago

“I can't complain. Very good selection of vapes, the customer service is excellent. I will continue to purchase my vapes from this company”

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Posted 3 years ago

“Absolutely brilliant I have recommended to my sister mum and friends”

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Posted 3 years ago

“First time I've made my own but it's going to save me a fair few Bob overall. Service was good apart from a postal strike but DIY kept me informed all the way! Well done”

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Posted 3 years ago

“Great service However you stated that items where 30% off but I paid what I always pay so no 30% off at all”

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Posted 3 years ago

“Absolutely fantastic service, from start to finish. Easy to order and very fast delivery. Emails sent to keep you updated too all the way. Many thanks”

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Posted 3 years ago

“Always quick delivery great service”

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Posted 3 years ago

“Didn’t even get my order. They don’t bother replying to my emails.”

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Posted 3 years ago

Hi, Thank you so much for taking the time to leave your feedback, it is reviews such as this which help us improve and maintain the customer service you would expect from an online retailer. We understand you have experienced a postal delay with your purchase due to the strike actions by Royal Mail. We sincerely apologise for the inconvenience this has caused, although these occurrences are very rare, situations such as this can be very frustrating for both the sender and receiver. I can confirm a member of staff has contacted you directly and we are glad to see that your order has now been delivered. As delays with the post are unfortunately out of our hands, we will always do everything we can to make sure you are left satisfied with the service received. If you have any further queries, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you. Kind regards, DIY E Liquids

Posted 3 years ago

“Great product , excellent service highly recommend.”

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Posted 3 years ago

“Quick delivery lovely taste value for money👍”

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Posted 3 years ago

“Easy to order great communication”

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Posted 3 years ago

“Ordering was easy delivery took longer than normal but that was due to royal mail.hapoy with the service will buy from these again.”

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Posted 3 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews