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DutchGrown Reviews

4.7 Rating 2,022 Reviews
94 %
of reviewers recommend DutchGrown
4.7
Based on 2,022 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DutchGrown Reviews
Anonymous
Anonymous  // 01/01/2019
I got charged when hadn't completed purchase
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Posted 1 year ago
Nicely packed and arrived quickly
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Posted 1 year ago
My order never arrived, I did get a refund however
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Posted 1 year ago
Hi Caroline, we shipped the order but it was unfortunately lost with the courier. By the time that you had informed us you had not received it, the autumn shipping season had finished so we were unable to send you a replacement parcel. We refunded your order in full. We apologise for any inconvenience caused!
Posted 1 year ago
Ordered 10 agapanthus at £34 and 4 were completed shrivelled and dead ,the other 6 don’t look healthy and don’t think they’ll survive. Very disappointed.
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Posted 1 year ago
The plant I received was barely alive. An inch of wooden stem and two tiny live roots. As yet nothing has emerged to indicate it has survived. Having had a plant nursery before I retired I would have been ashamed to charge for such a terrible specimen.
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Posted 1 year ago
Order was refunded with no notice of problem fulfilling the order. Was so looking forward to the new plants.
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Posted 1 year ago
Hi! We emailed you to let you know that we were cancelling and refunding your order as the item quality was not up to our standards. We apologise for any inconvenience caused and we hope to see you in the future!
Posted 1 year ago
Not received as yet Ordered well over a month ago. I will review when I have the bulbs in Autumn it was not made clear to me when I ordered that this particular item was planted in Autumn and I would have to wait for the bulbs
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Posted 1 year ago
So disappointed with my plant , it was tiny and was in a box nearly three times the height of the plant. Was not I felt good value for money.Sorry 🤔
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Posted 1 year ago
I doubt that many of the plants that I ordered will establish themselves. Time will tell.
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Posted 1 year ago
Still waiting for my order to be delivered
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(Dutch Grown Branch) - Posted 2 years ago
I still have not had my bulbs when supposedly they were shipped on 8th Nov?
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(Dutch Grown Branch) - Posted 2 years ago
Still waiting for my order to arrive non existent customer service,very poor
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(Dutch Grown Branch) - Posted 2 years ago
DutchGrown is rated 4.7 based on 2,022 reviews