DutchGrown Reviews

Name: DutchGrown
Address: 9 Chiou Street, 9 Chiou Street, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 2,022 Reviews

94 %

of reviewers recommend DutchGrown

Company Reviews

Metrics

4.7

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

DutchGrown 5 star review on 13th May 2025

Kirsty Livingstone

DutchGrown 5 star review on 10th May 2025

Stephen Smith

DutchGrown 5 star review on 2nd May 2025

Alison Mitrovic

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“none of the tubers have sprouted”

Helpful Report

Posted 1 month ago

Dear William, sorry to hear this. Could you please email us at info@dutchgrown.co.uk so we can look into this for you? Please be advised that at this point of time, it is normal for some varieties not to sprout yet. Thank you!

Posted 1 month ago

“Geranium received in poor condition 3 plants purchased, all dried out”

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Posted 1 month ago

“I was very pleased with the part of the delivery I received, but part was missing & I informed you by email. I was told that the rest would be delivered.This was 3 weeks ago , I'm still waiting on the other part of my delivery.”

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Posted 2 months ago

“Very disappointed in the Lupins I purchased. Had to comb through the compost to find a few roots only. However the company has offered a refund - so full marks for that.”

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Posted 2 months ago

“I ORDERED BULLSEYE CRANESBILL COLLECTION, EXPECTING NAMED VARIETIES,MADE UP FROM THE MANY NAMED VARIETIES THEY SELL ON LINE. THE BARE ROOTS ARRIVED IN GOOD CONDITION, BUT WITHOUT ANY I.D, MAKING IT DIFFICULT FOR PLANTING LAYOUT. NOT HAPPY, WILL NOT USE THIS GROWER AGAIN.”

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Posted 2 months ago

“My order was incomplete… there was no bulb in one pack . Just empty packet sent with moss .”

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Posted 2 months ago

“The delivery driver chose to abandon our purchase at a random house over 500m away from our house. No call, no message, no care, no accountability. No relation to our address. Lazy and incompetent.”

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Posted 2 months ago

“Order still not delivered although I’ve had emails for last couple of weeks at least that I can order from their warehouse for immediate delivery. Lack of updates regarding order. I ordered from three other bulb companies at same time, all arrived weeks ago.”

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Posted 7 months ago

“Order UK 243899. Four inaccurate emails over some 4 weeks concerning false delivery information. Half the order summarily cancelled by DutchGrown 3 months after payment and also after notification of order delivery. How would you rate Customer Service?”

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Posted 7 months ago

“I order my bulbs back in the summer,I received an email 2 weeks ago to say they were dispatched, I am still waiting !!!. I contacted your customer service and was told they have not even been dispatched as waiting for bulbs from Holland. Not good customer service.”

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Posted 8 months ago

“I have not received the bulbs and have emailed you to say this but I’ve received no response.”

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Posted 8 months ago

“Haven't received bulbs yet. Tracker says still with sender, when email says that it has already been dispatched.”

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Posted 8 months ago

“Parcel not delivered Previous bulbs excellent , product let down by delivery”

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Posted 8 months ago

“Bad quality bulbs, my paperwhites bubls were really small and hollow and the sizes were always pretty small .I ordered 10 only five were usable.”

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Posted 8 months ago

These are not paperwhite bulbs. These are Spanish bluebells.

Posted 8 months ago

“Still not had my delivery after spending over £50”

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Posted 8 months ago

“Fir the second year running my bulbs were delivered to the wrong address on a completely different road.”

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Posted 8 months ago

“Delivery delay”

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Posted 8 months ago

“Worst comp less than 1 send me 1 day Lilly Nealy dead with 2 geranium seeds for 70£,incomplete order never received my order or itemised invoice”

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Posted 1 year ago

Dear Luna, we do not offer seeds or lily nealy.. Perhaps you confused us with a different company? We are sorry to hear about this.

Posted 1 year ago

“Very poor quality begonias tubers. Fits for the bins. I shall never order again.”

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Posted 1 year ago

“I didn't receive my order. The courier tried 3 times to deliver without success. This was unknown to me as I had no communication or notification or delivery attempts until after the event. I did receive a refund, minus the p+p! Poor communication all round.”

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Posted 1 year ago

DutchGrown is rated 4.7 based on 2,022 reviews