Edward Bulmer Natural Paint Reviews

Name: Edward Bulmer Natural Paint
Address: Court of Noke, Pembridge, Leomister, Herefordshire
Rating: 4.68

4.7 Rating 272 Reviews

91 %

of reviewers recommend Edward Bulmer Natural Paint

Company Reviews

Metrics

Info

4.7

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01544 388 535

Email:

info@edwardbulmerpaint.co.uk

Location:

Court of Noke,
Pembridge,
Leomister
Herefordshire
HR6 9HW

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Edward Bulmer Natural Paint 5 star review on 20th June 2026

Rebecca Bu****

Edward Bulmer Natural Paint 5 star review on 26th September 2024

Gi****

Edward Bulmer Natural Paint 5 star review on 10th July 2024

Marie Vo****

Anonymous

Anonymous // 01/01/2019

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“Very disappointing customer service and lack of support from Edward Bulmer Natural Paint in relation to a bungled/failed delivery, by APC, the firm's chosen courier. Particularly as customers pay for delivery. It's the first time I have used E.B. paint and I'm sorry to say we've not got off on the right foot. I usually use Farrow and Ball, the next day free delivery service (for orders placed by 2pm) is outstanding, and has never failed in years of use. No follow up from E.B. to check if all went smoothly on the second attempt, the following day, not even a good-will gesture offer to refund the delivery charge. I just hope that the decorator is happy with the way the paint goes on.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback and we're very sorry to hear that your first experience with us was disappointing. During the recent heatwave, our courier experienced some unexpected disruption, which unfortunately affected a number of deliveries. While this was outside of our control, we completely understand how frustrating it must have been. As our paint is freshly mixed to order, our lead times differ from those of larger manufacturers, but we always aim to keep customers informed and provide the best possible service. We're sorry that we didn't meet your expectations on this occasion and appreciate you taking the time to let us know. We do hope you're pleased with the paint itself and that we'll have the opportunity to provide a better experience in the future. Very best wishes, Edward Bulmer Natural Paint

Posted 1 month ago

“Excellent paint, and a very good company to deal with. Always helpful.”

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Posted 1 month ago

We're so pleased to hear you've been happy with both our paint and our service - thank you for your kind words!

Posted 1 month ago

“We are new customers and are about to move into our new home. So far we have been so impressed with the standard of service from the team at Edward Bulmer, both when we ordered colour books and actual colour painted samples and their attention to detail and quality is wonderful. We are very excited to take the next steps of room consultations and choosing which colours we want to transform our new home.”

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Posted 1 month ago

Thank you so much for your lovely review. We're delighted to hear you've had such a positive experience so far and wish you all the best with your new home. We can't wait to see which colours you choose! Very best wishes, Edward Bulmer Natural Paint

Posted 1 month ago

“We’re crenrlt planning our forever home decor and I wanted to get it just right. I ordered 3 paint sheet samples and I’m so glad I did - the colours I picked were incredibly similar however when matched up to our existing furnishings the difference was amazing. The size is perfect for getting a good idea and being able to move it around the room for lighting differences. So glad I used this facility.”

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Posted 1 month ago

Thank you for your lovely review. We're so pleased our A5 samples helped you find the right colour for your forever home - being able to see colours in different lights really does make all the difference. Wishing you every success with your project!

Posted 1 month ago

“Good coverage, sadly it was to ‘make good’ some marks but the colour differed so it ended up being a much larger area to paint. Also I paid for next day delivery but it took a few days to arrive”

Helpful Report

Posted 1 month ago

Thank you for your review. We're sorry to hear the touch-up didn't match as expected and that your order didn't arrive the next day. Paint can appear different over time due to weathering and light exposure, but we appreciate your feedback and will also look into the delivery issue. Very best wishes, Edward Bulmer Natural Paint

Posted 1 month ago

“Very nice paint unfortunately just not the colour I was after. It’s to match an exterior panel on a garden room and is proving exceedingly elusive”

Helpful Report

Posted 1 month ago

Thank you for your review. We're sorry the colour wasn't quite the right match on this occasion. Finding the perfect colour for an existing exterior finish can be tricky, but we'd be delighted to help if you'd like any advice with your search! Very best wishes, Edward Bulmer Natural Paint

Posted 1 month ago

“I'm a convert to Edward Bulmer having previously always used Farrow & Ball. The paints come in beautiful colours - vivid greens and grown up pinks - with a premium matt finish that dries quickly without a toxic smell. But best of all is the customer service - from my initial colour consultancy to my subsequent interactions ordering online and making the drive to the chelsea shop - the staff have been unfailingly helpful, knowledgeable and go the extra mile for good service. Today a lady waited after the shop had closed as I was stuck in traffic and needed to pick up some samples. Sam is the shop is always super helpful and great at suggesting colour combinations. And there is a real gem in the Herefordshire head office - Charlotte who I think runs operations - but is also a brilliant and gifted colour consultant and suggested two of my new favourite colours - lilac pink for the kitchen and freudian for the front door - based off only a description of the house, telling her the shades nearby and what I was looking for. She was also incredibly helpful at making sure a shipment arrives on time during this heat. Thank you so much to all the incredible team. You really feel like everyone loves working here and are justifiably proud and invested in the Edward bulmer paints..”

Helpful Report

Posted 2 months ago

Thank you so much for such a thoughtful review. It means a great deal to hear about your experience, and we're delighted you've enjoyed both our paints and the service you've received. We'll be sure to pass your kind words on to Sam, Charlotte and the rest of the team and we look forward to helping with many more projects in the future.

Posted 1 month ago

“Very easy to arrange an online colour consultation. It has been helpful as we move into our new home. Many thanks!”

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Posted 2 months ago

Thank you for taking the time to leave us a review. We're so pleased your online colour consultation has been helpful as you settle into your new home. Wishing you every happiness there!

Posted 1 month ago

“Brilliant service. Really pleased to have discovered this paint.”

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Posted 2 months ago

Thank you for your kind review. We're delighted you've discovered our paint and that you've been pleased with the service. We hope to help with your next project soon!

Posted 1 month ago

“Really enjoyed visiting the London showroom to see the colours in person. Such a variety of options. Also, love the fact you can speak to a member of the team on the phone and not an automation.”

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Posted 2 months ago

Thank you for your lovely review. We're so pleased you enjoyed visiting our London showroom and that our team could help. We hope to welcome you back again soon!

Posted 1 month ago

“£10 for a small tester pot inc. delivery which took almost a week - colour was nothing like the card - I didnt even open it, naturally no returns. Cannot risk another delay so have gone with Graphenstone which matched sample, arrived next day and cheaper! EB Paint prices are extortionate and quantities not user friendly. A shame as I think they are a British Company. Avoid.”

Helpful Report

Posted 2 months ago

We're sorry to hear you were disappointed with your experience. Our sample pots are supplied in reflective glass jars, which can make colours appear quite different before opening. Once applied, the paint matches our hand-painted colour cards, so we'd always recommend testing the paint itself before making a decision. As all of our paints are mixed to order, we unfortunately can't accept returns unless there is an issue with the product supplied. This policy is outlined before purchase and helps us minimise waste. We appreciate that our paints are not the cheapest on the market. However, unlike many manufacturers, we use earth and mineral pigments and a plant-based binder across our entire range, creating paints that are kinder to people, homes and the environment. While this comes at a higher production cost, it's a commitment we've chosen not to compromise on. We wish you all the best with your project. The Edward Bulmer Natural Paint Team

Posted 2 months ago

“Enjoying the Ochre wall paint, flows nicely, creamy consistency. Gentle old fashioned smell of linseed oil.”

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Posted 2 months ago

Thank you for leaving us this lovely review! We're so glad you're enjoying Ochre - an excellent choice. Best wishes, The Edward Bulmer Natural Paint Team

Posted 2 months ago

“Excellent customer service and over an experience. The paint quality and colours matches the same excellence.”

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Posted 2 months ago

Thank you so much Eleanor, we're so pleased to hear this! Best wishes, The Edward Bulmer Natural Paint Team

Posted 2 months ago

“We have used the colour header in our hall. It’s stunning and dreamy to paint with. Goes on the wall really well. And I’m not sure if it’s just me but it smells lovely”

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Posted 2 months ago

Thank you so much for taking the time to leave us a review! Header looks absolutely gorgeous in your space and we're so pleased you're happy with it. Very best wishes, The Edward Bulmer Natural Paint Team

Posted 2 months ago

“As an interior designer, I have been buying Edward Bulmer Natural Paint for a few years. It always delivers in quality and style. The colours are stunning and deep, and I have used the brand in my own home. I couldn't be happier with this product.”

Helpful Report

Posted 2 months ago

Thank you Aline for your lovely review and continued support. We're delighted to hear you've enjoyed using our paints in both your clients' homes and your own! Best wishes, The Edward Bulmer Natural Paint Team

Posted 2 months ago

“I ordered two of the new colours; Helleborus and Shadow in the sample pot. Arrived promptly, cannot wait to try them.”

Helpful Report

Posted 2 months ago

Hi Madeline, Thank you for your review, we hope you love our new colours and look forward to hearing your feedback! Best wishes, Edward Bulmer Natural Paint

Posted 2 months ago

“Have not received my samples and have contacted team with no response”

Helpful Report

Posted 2 months ago

Thank you for your feedback and we're very sorry that your samples haven't arrived. We've arranged for a replacement set to be sent and these are now on their way to you. We were also sorry to read that you had previously tried to contact us, as we've been unable to locate any correspondence from you. As our sample cards are fulfilled by a third-party supplier, we're currently looking into what may have happened and apologise for the inconvenience and disappointment caused. Best wishes, The Edward Bulmer Natural Paint Team

Posted 2 months ago

“Beautiful paint colours & excellent service.”

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Posted 2 months ago

Hi Claire, Thank you for leaving us such a kind review! We're so glad you love our colours. Best wishes, Edward Bulmer Natural Paint

Posted 2 months ago

“Very variable consistency. Bought primer which couldn’t be properly mixed, big thick lump in bottom of the tin. 2x emulsion, 1was very thin. Discover hardly at all on first coat. 2nd one was a bit thicker. Eggshell was very thick and chalky. Almost dry before being able to apply it.”

Helpful Report

Posted 2 months ago

Thank you for your feedback Jennie and we're sorry to hear you've had this experience. This certainly doesn't sound like the standard we would expect from our products. We've contacted you directly to gather some further information so that we can investigate and better understand what may have happened. We look forward to hearing from you and doing our best to resolve the issue. Best wishes, The Edward Bulmer Natural Paint Team

Posted 2 months ago

“We thought we had arrived at a good combination but the clarity and confirmation from the paint consultant was great. Excellent safe beautiful paints. Brilliant customer service. We Had a slight issue with the courier damaging one of the tins however the swiftness of response and the rectifying of the situation was exemplary by Edward Bulmer customer service team. 👍🏾”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We're delighted that our Colour Consultancy team could help bring clarity to your project and that you're enjoying our natural paints. Best wishes, The Edward Bulmer Natural Paint team

Posted 2 months ago

Edward Bulmer Natural Paint is rated 4.7 based on 272 reviews