“Good descriptions on the web. Great variety of goods. Prompt effecient service and excellent returns (not that I have ever used it but label;s etc enclosed for ease and speed). Thank you!”
Thank you for your excellent review of our online service, it is good to hear that we have got it right...and that you have never had to return anything!
I am sorry you were disappointed with having to pay custom charges.
We are a small independent boutique and our prices don't include any charge for customs.
Our T&C's for all EU countries are deliveries are sent on DAP terms (Duty Paid by client).
“I ordered a blouse that was in the sale, and received an additional 10% discount as a new customer too.
Delivery was super speedy and I am delighted with my purchase.
The website has an excellent selection of lovely quality clothing.”
“Items were carefully packed and arrived on time. Were exactly as described and a great price. Will definitely shop here again. Excellent customer service.”
“A very easy website to use. Speedy delivery and items lovingly packaged. The blouse I ordered was stunning but the Size 14 was just on the neat side for me. Unfortunately there was no longer a Size 16 available. I had to return the blouse - rather disappointed about that.”
Thank you for your kind words, we do love wrapping our orders in tissue, it is like birthdays all the time. A shame you could not get the right size in the blouse that you loved, things do sell out quickly in the sale. We do have some new Tinta & Bariloche blouses coming online soon, may be there will be one here to try.