Elizabeth Rose Reviews

Name: Elizabeth Rose
Address: 67 High Street, Tenterden, Kent
Rating: 4.92

4.9 Rating 444 Reviews

99 %

of reviewers recommend Elizabeth Rose

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+447702040189

Email:

michael@elizabeth-rose.com

Location:

67 High Street,
Tenterden
Kent
TN30 6BD

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Elizabeth Rose 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I have had some beautiful clothes from you so sorry to say goodbye Will definitely miss your video's love watching them. All the very best for the future. Anne Gregory xx”

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Posted 6 months ago

“I so looked forward to my trips to Tenterden to visit your shop. I still have several pieces in my wardrobe bought from your shop and online. You will be sadly missed.”

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Posted 6 months ago

“I have had many happy years with Elizabeth Rose and still have clothes bought many years ago. So sad to say goodbye and wish you all the best for the future Maurine Rix”

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Posted 6 months ago

“Easy to navigate website. An excellent service and speedy delivery of my chosen item.”

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Posted 7 months ago

Thank you for your glowing review! We're pleased to hear that you found our website easy to navigate and that our service met your expectations with speedy delivery. Your satisfaction is our priority, and we can't wait to assist you again in the future! Warm regards, Team Elizabeth Rose

Posted 7 months ago

“Top quality clothing beautifully presented.”

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Posted 7 months ago

Thank you for your fantastic review! We're thrilled that you appreciated the quality and presentation of our clothing. It's wonderful to know our efforts resonate with you. We look forward to serving you again soon! Warm regards, Team Elizabeth Rose

Posted 7 months ago

“Competitively priced, excellent customer experience and great jeans.”

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Posted 7 months ago

Thank you for your review, we are delighted that you like your jeans and found our pricing competitive.

Posted 7 months ago

“The usual quick and efficient service. The trousers arrived beautifully packed. They are a good fit and very comfortable. I am very pleased with them.”

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Posted 7 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you found the service quick and efficient, and that your trousers arrived beautifully packed. Comfort and fit are so important, and we're glad to know you're pleased with them. We look forward to welcoming you back to Elizabeth Rose for more stylish pieces!

Posted 7 months ago

“Yet again excellent customer service from Elizabeth Rose My dress quickly arrived and beautifully packaged”

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Posted 7 months ago

Thank you so much for your lovely review! We're delighted to hear that you received your dress promptly and that it was beautifully packaged. Providing excellent customer service is our top priority, and we're glad it shows. We can't wait to welcome you back to Elizabeth Rose for more fabulous finds!

Posted 7 months ago

“Sent for the Oui floral shirt dress blue/white. Unfortunately size was too big and out of stock for a smaller size. Cannot fault the ordering or return and account was credited quickly.”

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Posted 8 months ago

Thank you for your kind review! We're sorry to hear that the size didn't work out, but we're glad the ordering and return process was smooth for you. Your satisfaction is important to us, and we hope to see you back at Elizabeth Rose soon for more fabulous finds!

Posted 8 months ago

“I love the variety of their clothes. It is packed well and it ships fast. The clothes are great. Just received my last order a few days ago. I love it.”

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Posted 8 months ago

Thank you so much for your fantastic review! We're thrilled to hear you love the variety and quality of our clothes. It's also great to know that you received your order quickly and well-packaged. We can't wait to see you back at Elizabeth Rose for your next shopping spree!

Posted 8 months ago

“Really beautifully curated collections and first class service. Feels such a treat shopping with you whether online or making a day of it and visiting your Tenterden store.”

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Posted 8 months ago

Thank you so much for your wonderful review! We're absolutely thrilled that you enjoyed our curated collections and experienced our first-class service. It truly is a pleasure to have you shop with us, whether online or at our Tenterden store. We look forward to welcoming you back for more delightful shopping experiences!

Posted 8 months ago

“ordered on line package arrived very beautiful wrapped, with a free returns label was so sorry i had to return they were too big, l got an e-mail to say return had arrived and my refund would follow.”

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Posted 8 months ago

Thank you for your lovely review! We're so glad to hear that you appreciated the beautiful packaging and the ease of our returns process. While we're sorry the items weren't the right fit, we look forward to welcoming you back to Elizabeth Rose in the future!

Posted 8 months ago

“I was very impressed with the service I received. Nothing was too much trouble.”

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Posted 8 months ago

Thank you for your kind words! We’re delighted to hear that our service exceeded your expectations. Your satisfaction means the world to us, and we can’t wait to serve you again at Elizabeth Rose!

Posted 8 months ago

“I ordered an Aspiga dress online from Elizabeth Rose, it arrived promptly and well packaged. The dress was beautifully made and the fabric was gorgeous, sadly it didn't suit me. The returns process was very simple and I quickly received a refund. I wouldn't hesitate to order from ER again.”

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Posted 8 months ago

Thank you for your wonderful review, Kathryn. It's always our goal to ensure a positive shopping experience, and we’re thrilled you found it easy. We look forward to welcoming you back to Elizabeth Rose in the future!

Posted 8 months ago

“Excellent service, friendly and knowledgeable staff, great range of stock. Well worth a visit.”

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Posted 8 months ago

Thank you, Eleanor! We’re thrilled to hear you enjoyed your visit and found our staff friendly and knowledgeable. We take great pride in our stock selection and appreciate your kind words. We hope to see you again soon!

Posted 8 months ago

“Great prices, quick shipping, beautiful pieces. I live in Hawaii and was so pleased with how quickly my order arrived. Thanks for the wonderful shopping experience, this is a great shop!”

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Posted 8 months ago

Thank you for your review and order - all the way from Hawaii. We are delighted that you are pleased with your purchase.

Posted 8 months ago

“Best customer service ever. I had a question about a coat I'd purchased, and Michael couldn't have been more helpful. My question was answered quickly and honestly (I queried whether the coat was waterproof), even though it ended with my returning the coat. Having said that, I loved the coat - it was so well-made, superb quality, just wish the fabric had been a bit more rain-proof. Highly recommend this company.”

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Posted 8 months ago

Michael is one of our directors, we are pleased to see that he doing a good job. A shame you had to return the coat. If you are looking for more function may we suggest the Creenstone coats that are waterproof? Thank you so much for your lovely review and recommendation, we do appreciate it.

Posted 8 months ago

“Very good!”

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Posted 9 months ago

Thank you!

Posted 8 months ago

“Great company to deal with. Order arrived very promptly. I have ordered from them before, and will do again . Unfortunately I had to return an item as it didn’t suit me but again the refund was quickly dealt with .”

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Posted 9 months ago

Thank you for your positive review and continued support, a shame the item did not work out for you.

Posted 9 months ago

“A real find! I thought I had missed my chance of getting the OSKA dress I had set my heart on when it sold out on the OSKA website, but Elizabeth Rose came to the rescue when I discovered they had one left in my size. Super service: prompt delivery, and beautifully packaged. I will certainly keep an eye on the Elizabeth Rose website now!”

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Posted 9 months ago

Wow, so glad we could provide the dress you were looking for - enjoy wearing it. Oska always looks amazing and will last a long time.

Posted 9 months ago

Elizabeth Rose is rated 4.9 based on 444 reviews