Elizabeth Rose Reviews

Name: Elizabeth Rose
Address: 67 High Street, Tenterden, Kent
Rating: 4.92

4.9 Rating 444 Reviews

99 %

of reviewers recommend Elizabeth Rose

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+447702040189

Email:

michael@elizabeth-rose.com

Location:

67 High Street,
Tenterden
Kent
TN30 6BD

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Elizabeth Rose 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was dealt with efficiently and goods arrived on time and in good order.”

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Posted 9 months ago

Thank you. Enjoy your purchase.

Posted 9 months ago

“Excellent service and quality of goods, unfortunately the item didn’t fit and the returns was very easy and money refunded very quickly . Definitely purchase from this shop again”

Helpful Report

Posted 9 months ago

Thank you, glad you received good service.

Posted 9 months ago

“Everything went according to plan with delivery and quality of garment ordered was what was expected thank you”

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Posted 9 months ago

Thank you for the feedback, glad to hear everything went ok

Posted 9 months ago

“My experience on two occasions of buying clothes online from Elizabeth Rose has been extemely positive. The website is wasy to navigate, the quality of the items purchased was excellent and the service on all counts provied by Elizabeth Rose was excellent.”

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Posted 9 months ago

Thank you for sharing your experience of our online service, we love sending parcels to our overseas customers and are pleased to learn that you found it easy to use and are happy with your new items.

Posted 9 months ago

“Easy to order and good descriptions of garments. Sent quickly and well packed.”

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Posted 9 months ago

Thank you for your lovely review of our online service.

Posted 9 months ago

“Without fail ER provide an excellent service, I cannot fault the care ,interest ,and fun given to their customers. Shopping at ER is always a pleasure, and the quality of the clothes never disappoints.”

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Posted 9 months ago

Thank you very much for your fabulous review, it has made our day. We appreciate your continued support and are pleased to hear that it is both a pleasure and fun to visit us.

Posted 9 months ago

“Exceptional service of quality products”

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Posted 9 months ago

Thank you very much for your review.

Posted 9 months ago

“Excellent service”

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Posted 9 months ago

Thank you

Posted 9 months ago

“I purchased a lovely Zyga jacket which sadly was too big so I had to return it. As the jacket was the last one I couldn't buy another. Ease of return was excellent and my refund arrived very quickly.”

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Posted 9 months ago

Thank you for your kind review, a shame you missed out on the lovely Zyga jacket.

Posted 9 months ago

“All is perfect, thank you!”

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Posted 10 months ago

Thank you very much.

Posted 9 months ago

“Wonderful service from the phone call regarding postage to receiving my wonderful dress the girls were fantastic and really helpful. A gem of a boutique. Truly outstanding service”

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Posted 10 months ago

We really appreciate your lovely feedback, thank you. Hope you get lots of compliments wearing your fabulous new dress.

Posted 9 months ago

“Excelent service and vert helpful staff.”

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Posted 10 months ago

Thank you for your kind review.

Posted 9 months ago

“As usual, quick and efficient service. Clothes nicely packed. I ordered 2 sizes and the refund was processed very quickly. Excellent service.”

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Posted 10 months ago

We are pleased that you found our service to be efficient and that you got the perfect item, thank you.

Posted 10 months ago

“I love dealing with Elizabeth Rose. I have made several purchases and even when the garment doesn't work, their service is brilliant. I can order with confidence which I really appreciate.”

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Posted 10 months ago

Thank you so much for for fantastic review of our online service, glad we are getting it right.

Posted 10 months ago

“Great service as ever. I did click and collect and it was ready next day. I could try on in the shop (it fitted perfectly) and have a quick look round. Lovely friendly staff as usual.”

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Posted 10 months ago

Thank you for using both our online service and for coming in to the shop, it is always lovely to see customers in person.

Posted 10 months ago

“Great service . Fast delivery and lovely clothes. Thank you”

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Posted 10 months ago

Thank you for your kind review.

Posted 10 months ago

“Really impressed by the delivery. Had seen the jacket in Lincoln.Went on line and benefited ER's10% off. My daughter lives 20 minutes ftrom Tenterden. Have already signed us up for a shop at ER. Can't wait to come to the shop.”

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Posted 10 months ago

Thank you very much for your kind words, they are much appreciated. Delighted that you found our online service to be 5 star and hope to see you and your daughter in person in the shop soon. Our Spring collections are looking fabulous.

Posted 10 months ago

“Excellent service delivery was great.”

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Posted 10 months ago

Thank you for your comments.

Posted 10 months ago

“Quick delivery and quick responses per Email! My Marc Cain blouse was packed very good and I received this in good condition.”

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Posted 10 months ago

So pleased we managed to get the blouse to you in time. We hope you enjoy wearing it. Thank you for your review.

Posted 10 months ago

“One of the products I wanted was available at a good price. My questions were answered quickly. Payment was easy and the product was delivered speedily to the USA. Thank you!”

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Posted 10 months ago

Thank you for reviewing our online service, glad we could help.

Posted 10 months ago

Elizabeth Rose is rated 4.9 based on 444 reviews