Elizabeth Rose Reviews

Name: Elizabeth Rose
Address: 67 High Street, Tenterden, Kent
Rating: 4.92

4.9 Rating 444 Reviews

99 %

of reviewers recommend Elizabeth Rose

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+447702040189

Email:

michael@elizabeth-rose.com

Location:

67 High Street,
Tenterden
Kent
TN30 6BD

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Elizabeth Rose 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very easy website to use. Speedy delivery and items lovingly packaged. The blouse I ordered was stunning but the Size 14 was just on the neat side for me. Unfortunately there was no longer a Size 16 available. I had to return the blouse - rather disappointed about that.”

Helpful Report

Posted 11 months ago

Thank you for your kind words, we do love wrapping our orders in tissue, it is like birthdays all the time. A shame you could not get the right size in the blouse that you loved, things do sell out quickly in the sale. We do have some new Tinta & Bariloche blouses coming online soon, may be there will be one here to try.

Posted 11 months ago

“delighted with my purchases as they fit and shoes very comportable”

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Posted 11 months ago

Thank you for leaving your review.

Posted 11 months ago

“Great selection of items and a seamless customer experience.”

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Posted 11 months ago

We are so pleased that you love the clothes and received 5 star service, thank you.

Posted 11 months ago

“Ordered online. Carefully packaged and promptly delivered.”

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Posted 11 months ago

Thank you for your kind comments about our Online service.

Posted 11 months ago

“I was delighted to be able to find the lovely Bariloche jacket in your sale. I tried one on in the summer but unfortunately, because they are such a small fit, there wasn't one in my size. I thought it was worth buying size 18 as I thought it might be ok. It fit well on the shoulders but big around the middle so I have had it altered and it is lovely. It was well packaged and received promptly. Thank you”

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Posted 11 months ago

We are pleased to hear that you love your Bariloche jacket, enjoy wearing it. We agree that it is sometimes worth looking outside your usual size, especially if a brand is new to you, to find that perfect piece.

Posted 11 months ago

“Great clothes, great service, wonderful shop....love it”

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Posted 11 months ago

Thank you so much for your kind comments.

Posted 11 months ago

“Elizabeth Rose always give such excellent, quick, efficient service. My parcel arrived quickly and very well wrapped”

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Posted 1 year ago

Thank you for leaving a lovely review.

Posted 1 year ago

“Service is always excellent. Beautifully packed. No problem with returns.”

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Posted 1 year ago

Thank you for your continued support.

Posted 1 year ago

“I love these gloves. Not only will they keep my hands warm but the vibration colour will brighten up the greyest day. Quickly dispatched and received.”

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Posted 1 year ago

Enjoy wearing your fabulous gloves, thank you.

Posted 1 year ago

“I was disappointed my size was not available so I tried the next size but no luck - I have to say the return and refund process was excellent”

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Posted 1 year ago

Sorry you could not find the right fit, our sale items do disappear quickly. Thank you for the review.

Posted 1 year ago

“Fantastic service from Elizabeth Rose. My boots arrived well packaged and on time. I would highly recommend this independent store.”

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Posted 1 year ago

Thank you very much for your support.

Posted 1 year ago

“Experience and service alway first class from the staff at E R.”

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Posted 1 year ago

Thank you for your review and continued support.

Posted 1 year ago

“Your website is excellent at showing your stock in an imaginative way. Great selection of brands and styles in offer. Ordering is easy and the goods arrive quickly and beautifully packed. You are a delight to deal with thank you.”

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Posted 1 year ago

Thank you very much for your fantastic review. We are pleased that you love the website and the service and most of all, the clothes.

Posted 1 year ago

“A wonderful shop with friendly and helpful staff. Love the total mix of designs/fashions and how they are cleverly put together. I have bought some amazing pieces that I would never have thought would look good on me. Thank you for the confidence boost. Keep being your brilliant selves. X”

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Posted 1 year ago

Your fabulous review has made our day. We are so pleased to hear that we have helped you to be brave in your fashions choices and find new styles. You are brilliant too!

Posted 1 year ago

“Purchased a top which was too small for me, returned and my refund was issued immediately Thanks for great service”

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Posted 1 year ago

Thank you for your review, a shame the top did not work out this time.

Posted 1 year ago

“Lovely quality item at a reasonable price delivered quickly. Very impressed”

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Posted 1 year ago

Thank you, it is lovely to hear that we are doing things right.

Posted 1 year ago

“Quality products and service.”

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Posted 1 year ago

Thank you very much.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you.

Posted 1 year ago

“website is clear and concise, selection of good quality clothing and delivery is prompt.”

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Posted 1 year ago

Thank you for giving our website and online service a 5 star rating.

Posted 1 year ago

“Absolutely excellent service and support from this company especially as my order had been delayed due to the storm. The chat facility was very reassuring and in fact Charlotte contacted the Royal Mail for me in order to update the tracking of my order. I am a more than satisfied customer.”

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Posted 1 year ago

You have made our day with your wonderfully kind words. Thank you for leaving your review and we are so pleased to hear that we could help you when your parcel took longer than expected.

Posted 1 year ago

Elizabeth Rose is rated 4.9 based on 444 reviews