French Connection Reviews

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Delivery

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Returns

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Customer Service

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How long does French Connection take to deliver?

Helpful Report

(2 weeks ago)

French Connection normally delivers next Day.

Helpful Report

(2 weeks ago)

92.91%

Industry Average

“ I have only ordered online from F.C. and I was never disappointed. Smooth experience from ordering till the delivery. Even with return, very straightforward. And regarding the quality... Excellent quality, I have bought a T-shirt and a set of a top and a skirt and whenever I wear it, I get so many compliments. I even bought t-shirts for my brother's back in Egypt as Gifts. ”

- Sarah Karawya

“ I feel confident when I purchase from French Connection from the ease of ordering and delivery and the guarantee of high quality stylish clothing ”

- Jane

“ Ordered online as item unavailable in store in my size. Very quick delivery and item arrived well packaged and in pristine condition. Can not fault the company. ”

- ROWENA HORNE

French Connection Reviews

Delivery - Fast