Login
Start Free Trial Are you a business? Click Here

French Connection Reviews

4.8 Rating 1,395 Reviews
96 %
of reviewers recommend French Connection
Company Reviews Product Reviews
35,402
 Questions Metrics
4.8
Based on 1,395 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

Popular Questions:

Delivery

How does French Connection deliver? How long does French Connection take to deliver? Does French Connection deliver on time? How is accuracy and good condition of items delivered by French Connection?

Returns

How is French Connection returns process?

Customer Service

How can I contact French Connection? How quickly does French Connection resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of French Connection.
Read French Connection Reviews
How quickly does French Connection resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 66% of reviewers feedback is French Connection resolves customer queries within an hour.
Helpful Report
(3 weeks ago)
A

Customer Service - Good

96.44%
Industry Average
“ Very happy with the purchase. The items I bought are very good quality and the service I got when returning an item due to picking a wrong size was exceptional. The return was processed swiftly and money back in my account in no time. Thanks again for such quality clothing and immaculate service. ”
- Irene Muchechetere
“ We visited the Shrewsbury store and couldn't find what we were looking for. A sales assistant approached us and I explained what I was looking for. Instantly, she offered to look upstairs in their stock to see if there was anything that fitted the bill. A few minutes later, we had the jacket we were looking for at a reduction of £89!! An excellant result! Great service, advice and price! ”
- Gail Robinson
“ Customer service was impeccable, very helpful and pleasant ”
- T
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request