French Connection Reviews

4.8 Rating 3,093 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Delivery

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Returns

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Customer Service

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How quickly does French Connection resolve customer queries?

(3 weeks ago)

Greater than 76% of reviewers feedback is French Connection resolves customer queries within an hour.

(3 weeks ago)

96.58%

Industry Average

“ The staff at the Bath store are extremely helpful and friendly-excellent customer service- a great shopping experience! ”

“ Fantastic service, and perfect dress, got many compliments on it at the family wedding. The dress was elegant, yet very comfortable. ”

“ Quality garments. Fast delivery service ”

- Lisa Gardner