French Connection Reviews

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Returns

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How is French Connection returns process?

Helpful Report

(2 weeks ago)

Greater than 76% of reviewers feedback is French Connection returns process is easy.

Helpful Report

(2 weeks ago)

62.79%

Industry Average

“ Easy to order and items arrived on time. Both dresses were higher quality than anticipated and returns process (due to sizing) was seamless. ”

- Catherine Greene

“ French Connection clothes are always stunning on and fit well. Their in line ordering is simple to follow and always delivered in perfect condition and their returns are so easy if something dosent suit . ”

- Jacinta Brankin

“ Super quality with all items ordered and great service. Very impressed with all products and prompt refunds for the rare returns. ”

- Terri

French Connection Reviews

Returns - Average