French Connection Reviews

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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How is French Connection returns process?

Helpful Report

(3 days ago)

Greater than 84% of reviewers feedback is French Connection returns process is easy.

Helpful Report

(3 days ago)

64.91%

Industry Average

“ Great quality clothing with the majority of my purchases being perfect. Sadly, I had to send one item back but the system for returns was clear and simple and the overall service really good. ”

- Hazel Jacobs

“ Really nice selection of items, fast delivery and fuss free returns ”

- Katherine Patel

“ Reliable, great clothes and fab customer service on returns ”

- Zoe Stapp

French Connection Reviews

Returns - Average