French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,117 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“French Connection as a company seems ok - it's the first time I shopped with them. Sadly, the pretty dress I bought is poor quality, and already has threads poking out of the seams on the first occasion I've worn it.”

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(Online) - Posted 2 hours ago

“Great dresses”

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(Online) - Posted 3 hours ago

“I have always been a French Connection fan because of their well made clothes and innovative styles. I bought some black linen pants at least ten years ago and they are still going and still look very 'now'. I'm glad that I found it online. The service is excellent and communication couldn't be better. Everything effort is made to make buying easy. Highly recommended”

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(Online) - Posted 4 hours ago

“Great quality clothes”

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(Online) - Posted 5 hours ago

“Excellent service and clothes very good”

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(POS) - Posted 6 hours ago

“I buy most of my clothes from French Connection! Very modern, classy and fresh! Good Quality and pris! Love, Love your stryles! Excellent customer service! Keep up the good works!”

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(Online) - Posted 9 hours ago

“Quality products and very good service. I would dhop again at FC!”

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(Online) - Posted 9 hours ago

“Lovely fabrics and design”

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(Online) - Posted 10 hours ago

“Top quality clothing, at affordable prices. Couple that with amazing customer service in store. I'll definitely be shopping here regularly now I've found the store”

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(POS) - Posted 10 hours ago

“size style comfort perfect”

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(POS) - Posted 11 hours ago

“Love my purchases”

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(POS) - Posted 11 hours ago

“Clothes I've bought in French Connection have always had a "high end" look about them, more stylish and youthful than other high street names. Good quality at affordable prices. Sizes are a bit on the small side.”

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(Online) - Posted 11 hours ago

“I purchased the Bonnie satin midi shirt dress and it was perfect for a day at the races. I like French Connection clothes because they are always a little different to the run of the mill.”

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(Online) - Posted 11 hours ago

“Always good quality and no problems if needing to return things”

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(Online) - Posted 13 hours ago

“The clothing is of high quality and design at a good price. Ordering and delivery spot on. My only “would like” is that the clothing caters for people shorter than 5ft 10 ft as I always have to pay an alteration cost in addition to the purchase price”

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(Online) - Posted 15 hours ago

“The staff in French connection in Gretna Green, were very helpful and friendly. I was was looking at a particular dress when I was made aware there were other colours available, which I couldn't see, which I thought was very helpful, the staff member was also very complementary about the dress when I put it on.”

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(POS) - Posted 1 day ago

“From ordering my item to delivery the service is good .”

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(Online) - Posted 1 day ago

“Love French Conection for their stylish, comfortable well tailored clothing. I do buy a lot in their sales as its such a bargain that cannot be missed.”

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(POS) - Posted 1 day ago

“Excellent service really good quality t shirt”

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(POS) - Posted 1 day ago

“The Glasgow store was nicely set out and the member of staff I spoke with was pleasant and helpful. The dress I bought in the sale was both lovely good value - I am looking forward to wearing it to a birthday meal in Wimbledon Village.”

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(POS) - Posted 1 day ago

French Connection is rated 4.8 based on 2,117 reviews