French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.75

4.8 Rating 810 Reviews

95 %

of reviewers recommend French Connection

4.8

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“All 3 pairs great quality and very comfortable”

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(POS) - Posted 1 hour ago

“Easy straightforward website & on time delivery ! Great product & I am very happy 😊 Thank you”

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(Online) - Posted 1 hour ago

“I order regularly from French Connection and always find their service to be excellent. The clothes are great and I rarely have to return, however when necessary the returns are straightforward to do.”

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(Online) - Posted 1 hour ago

“Excellent service, I had the great help from your Chester shop, didn’t have my size so order it on line and delivered to me. Thank you.”

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(Online) - Posted 2 hours ago

“Most beautiful skirt that I had seen in store but they didn’t have my size. It arrived swiftly and in good condition. Excellent value for money”

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(Online) - Posted 2 hours ago

“Their boxers are excellent, but be careful. I purchased XL size from 2 reputable different outlets and the sizes were significantly different.”

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(Online) - Posted 5 hours ago

“Excellent as always”

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(Online) - Posted 5 hours ago

“Lovely airy store. Fab clothes. Staff lovely”

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(POS) - Posted 15 hours ago

“Lovely store staff and a really good layout of clothing easy to find what you wanted”

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(POS) - Posted 16 hours ago

“I have shopped with FC for decades when there were once shops in the high street . Always found their merchandise edgy and out of the ordinary. I have rarely been disappointed. I consider the items good quality and value for money. Since moving online only I still value my shopping experience with this company and would recommend them.”

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(Online) - Posted 17 hours ago

“Quality of clothes has definitely deteriorated over the years. Not what it used to be, poorer quality cloth, fitting and quality of stitching”

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(Online) - Posted 18 hours ago

“Great clothes well made, true to size.”

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(Online) - Posted 18 hours ago

“The quality, cut and fabric of French Connection is always of a consistent high level.”

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(Online) - Posted 19 hours ago

“Good products, styles vary year to year, good quality items that last well.”

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(Online) - Posted 19 hours ago

“Very nice and good quality”

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(Online) - Posted 20 hours ago

“Purchased a denim mini dress in the sale. Delighted with it. Fits perfectly.”

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(Online) - Posted 20 hours ago

“My recent perchase has been a really successful as I bought few Tshirts for my son who liked them all and they were a perfect fit. I also bought a Shirt for my husband- colour and quality is great however sleeves could have been longer. My shirt top was very beautiful as it looked on the site. Very happy and definitely will buy again but will not recommend to my friends and family otherwise I will not be able to buy for them from here as they will buy themselves, joking.”

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(Online) - Posted 21 hours ago

“Love their clothes!”

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(Online) - Posted 21 hours ago

“Extremely high quality clothing. Well sized. Staff beyond helpful. Over and above. Best shopping experience in sometime.”

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(POS) - Posted 23 hours ago

“I love French Connection's mix of modern and classic styles, that always fit well. A forever fave.”

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(Online) - Posted 1 day ago

French Connection is rated 4.8 based on 810 reviews