French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,586 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Found the underwear I wanted and in my size. Fit correctly and felt good on. Good stylish quality too.”

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(Online) - Posted 10 minutes ago

“Quality, trendy clothes at reasonable prices. Always tempted to buy a top when shopping in Chester or Chesire Oaks!”

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(POS) - Posted 3 hours ago

“Nice shop, well laid out with room to move and look at the clothes.”

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(POS) - Posted 8 hours ago

“I love shopping here. Their tees are the best quality and choice is really good. Loungewear and casuals are really smart comfortable and price is so affordable.”

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(POS) - Posted 10 hours ago

“Service was excellent and transaction went smoothly.”

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(POS) - Posted 11 hours ago

“When to the outlet and got some nice pieces - the lady that served me was very polite and chatty.”

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(POS) - Posted 14 hours ago

“The company as represented by the staff at jt28 ?Now called Frazers were very helpful and made the buying process enjoyable.”

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(POS) - Posted 1 day ago

“Very helpful staff and professional”

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(POS) - Posted 1 day ago

“Great value store with a fantastic selection of quality stylish products”

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(POS) - Posted 1 day ago

“Very attentive to my needs nothing was too much trouble. The young boy at the cash desk was lovely was happy to explain the returns policy.”

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(POS) - Posted 1 day ago

“I love the shop at Ashford the clothes I bought were just what I was looking for. Quality is always great and a good selection of sizes.”

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(POS) - Posted 1 day ago

“Great products, fast delivery. Everything was as expected. Had to return a few items due to size, returns were handled efficiently. Great experience”

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(Online) - Posted 2 days ago

“Beautiful clothes fantastic staff”

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(POS) - Posted 2 days ago

“Very pleasant experience, was left alone to browse yet the assistant was there when needed, good sale”

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(POS) - Posted 3 days ago

“The clothes are good quality, and the staff helpful. Ordering on line was simple and efficient”

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(Online) - Posted 3 days ago

“We love the small store in Swindon outlet. There's always something to interest us and the staff have a genuine warmth and friendliness.”

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(POS) - Posted 3 days ago

“Ordered top in sale (already had it in a different colour so was pleased to find it again reduced). Regular updates by text and swift delivery. All good”

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(Online) - Posted 3 days ago

“I love the clothes, the styling and quality Packaged really well and prices are good”

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(Online) - Posted 3 days ago

“I found the website intuitive and easy to use for my first visit, my purchase went smoothly and comms were clear. I received suitable updates on delivery progress and items arrived well wrapped in fairly sustainable packaging overall. The size and fit of the clothing was good and I was happy with the overall quality also of both clothing and the homes goods.”

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(Online) - Posted 3 days ago

“Ordered some trousers that were out of stock in store, to match a top that I did get in store. Website was easy to use and delivery was really swift. Good communication at all stages of delivery. Really pleased with my trousers and set top too!”

Helpful Report

(Online) - Posted 3 days ago

French Connection is rated 4.8 based on 2,586 reviews