French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Visited Braintree Freeport's French Connection last Friday 19th June. Bought a jacket & dress. Staff were very helpful and friendly. Nicely laid out shop with plenty of choices in design and sizes. Enjoyed shopping there.”

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(POS) - Posted 2 hours ago

“Stylish clothes made from good materials at reasonable prices when put on sale”

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(Online) - Posted 5 hours ago

“The staff in the Bath store are amazing.... friendly and extremely helpful. Every visit is a terrific experience.”

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(POS) - Posted 5 hours ago

“Lovely staff, lovely clean and tidy store. Love tge quality and styling if the clothes too.”

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(POS) - Posted 6 hours ago

“Lovely quality items with reasonable prices in the outlet store.”

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(POS) - Posted 8 hours ago

“Store is lovely and tidy with a cool, refreshing atmosphere. Staff on the till are always so friendly, can hold a conversation with customers that feels personal and are always eager to help.”

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(POS) - Posted 8 hours ago

“Love the dress.. not so happy to see it in the sale the following week!!”

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(Online) - Posted 9 hours ago

“Saw a skirt and top outfit online. Used the sizing guide to choose size. Order arrived quickly and fitted perfectly. Good quality and well made.”

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(Online) - Posted 10 hours ago

“Lovely friendly staff and helpful”

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(POS) - Posted 10 hours ago

“All items are great quality, fast delivery, very happy with my purchase”

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(Online) - Posted 10 hours ago

“Staff were very helpful and happy at their work.”

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(POS) - Posted 11 hours ago

“Love the quality of the cloths and th e style.customer service always great”

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(POS) - Posted 11 hours ago

“After two years of shopping at Glasgow Princes Square French Connection I can now say that this is my favourite fashion shop. The clothes look good and are of good quality,with many different styles to choose from. The staff are polite and friendly and are always available to help. On this visit I was looked after by Rhianna and Carolboth are very courteous and indulge me in friendly conversation. The shop looks good, and is always clean and tidy. I like ve visiting this shop.”

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(POS) - Posted 23 hours ago

“Excellent customer service.The assistant was helpful &friendly. Great quality on my purchase . My grandson lives in Australia & requested a FC tee shirt.I am sure he will be delighted when it arrives.”

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(POS) - Posted 1 day ago

“Nice helpful team”

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(POS) - Posted 1 day ago

“I have never had any issues in dealing with French Connection. Always get notified when my order is shipped.”

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(Online) - Posted 1 day ago

“Visited branch at Mcarthur Glen where I bought beautiful blouse. Staff were extremely helpful in bringing different sizes to ensure right fit. Changing rooms are good size and spotless. Will definitely be returning and can highly recommend to everyone”

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(POS) - Posted 1 day ago

“Friendly staff. Good collection of clothes. Lovely atmosphere in store”

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(POS) - Posted 1 day ago

“Staff very aware of customers and acknowledge me entering their store”

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(POS) - Posted 2 days ago

“Was welcomed as a walked into the store When purchasing my item it was a little awkward as there were 3 shop assistant and I felt if I had interrupted their conversation As the sale was carried out in silence apart from asking if I would like a bag. It’s not has not put me off shopping there again”

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(POS) - Posted 2 days ago

French Connection is rated 4.8 based on 1,395 reviews