French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Such great quality clothing and really helpful staff that got me to try things on that i generally wouldn't have.... and they looked great!”

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(POS) - Posted 1 week ago

“A great range of clothing - appeals to many age groups. the items I purchased were of a very good quality, great fit and comfortable to wear. The staff were very polite and helpful. Service with a smile.”

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(POS) - Posted 1 week ago

“I went to the village. I was amazed got a top in the sale. It was amazing even the lady so lovely he felt like you were the only one in the store she was talking to thank you to the lady.”

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(POS) - Posted 1 week ago

“Gorgeous clothes and outstanding service in-store (Tunbridge Wells)”

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(POS) - Posted 1 week ago

“very chic & unique brand”

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(POS) - Posted 1 week ago

“Their clothes are high quality at good prices. I've never been disappointed and keep most of the items I order. Love the fact I can return my online purchases to my nearest store - so helpful. The staff are very professional and friendly.”

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(Online) - Posted 1 week ago

“Excellent service. I could not get the size I wanted so ordered online. Excellent service and I am very pleased with my top and trousers.”

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(Online) - Posted 1 week ago

“Great store with amazing quality clothes”

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(POS) - Posted 1 week ago

“It was Gretna Green at Scotland outlet I made 3 wonderful purchases, the staff were excellent in Every way , definitely a French Connection buyer now 😊”

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(POS) - Posted 1 week ago

“Beautiful dress”

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(Online) - Posted 1 week ago

“Delighted with quality and style of dress and prompt deliver. Ordered two different sizes and great tracking and a quick repayment for the one I returned.”

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(Online) - Posted 1 week ago

“Lovely dress at a really good price but I had to return as it was too long for me but lovely for a tall person.”

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(Online) - Posted 1 week ago

“Very attentive staff.”

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(POS) - Posted 1 week ago

“VM. Looking good customer service excellent”

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(POS) - Posted 1 week ago

“A reliable brand that has kept up with the times. Excellent!”

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(Online) - Posted 1 week ago

“My biggest complaint is that trouser’s were all far too long , I’m 5.3 , so I would have to cut at least inches of the length to get a 29in inside leg , so you can you please make this viable so I could buy trousers and jeans . Like all the other clothing. And was fairly true to size .”

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(POS) - Posted 1 week ago

“The store was well laid out, clean and tidy. Easy to see clothes and a variety of sizes available. Staff were approachable and helpful without being pushy. Have bought several times from French Connection and different stores. Good service from them all”

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(POS) - Posted 1 week ago

“Very helpful and encouraging staff, spent more than I should have due to their great style advice”

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(POS) - Posted 1 week ago

“All the clothes I ordered were well-made and of good quality, and the sizes fit perfectly. I’m very happy with my purchases and will definitely shop with them again.”

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(Online) - Posted 1 week ago

“I visited the Glasgow store (Princes Square) and was impressed by the friendliness and competency of both members of staff. I left with several outfits that have transformed my wardrobe and felt very stylish on my trip to Paris. Thank you”

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(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 2,684 reviews