French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.75

4.8 Rating 814 Reviews

95 %

of reviewers recommend French Connection

4.8

Based on 814 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Orders are dispatched quickly and are well packaged. Everything I've purchsed has been durable and made of high quality materials.”

Helpful Report

(Online) - Posted 1 week ago

“Great customer service Bought 2 items kept 1 and returned the other, smooth and simple process.”

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(Online) - Posted 1 week ago

“The staff were lovely, very friendly and helpful It was a pleasure to shop there l, thank you”

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(POS) - Posted 1 week ago

“Great selection an sizes, helpful and polite staff.”

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(POS) - Posted 1 week ago

“The black T-shirt was supposed to be an identical item to one purchased previously. However, the new item has different measurements in that it is shorter. It was noticed that the new one was made in a different country, obviously it is shaving its clothing instead of leaving it as a proper XL length”

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(Online) - Posted 1 week ago

“Got it! Here’s a revised version with French Connection: ⸻ Fantastic Service and Experience at French Connection I recently visited French Connection, and I was genuinely impressed with my experience. The store was beautifully presented, with a sleek and stylish layout that made browsing a pleasure. The atmosphere was inviting and well-organized, making it easy to find exactly what I was looking for. What truly made the visit stand out was the exceptional service. The team was not only supportive but also genuinely engaging, providing expert advice and assistance with a smile. They were attentive without being overbearing, which made the whole experience feel personal and enjoyable. Overall, the service I received was nothing short of fantastic. The staff’s warmth and professionalism made a real difference, and I left feeling both satisfied with my purchases and excited to return. Highly recommend French Connection for both the quality of the products and the excellent customer care.”

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(POS) - Posted 1 week ago

“Wish I’d got the girls name as she was friendly, funny and so helpful. Great shopping experience”

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(POS) - Posted 1 week ago

“Great quality clothes. Good service too.”

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(Online) - Posted 1 week ago

“It’s been a while since I shopped at FCUK, I bought one of your signature Mozart jumpers - I love it. Wish it came up an inch longer as I had to go bigger to get a bit of length. Still though, it’s my new favourite item of clothing.”

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(Online) - Posted 1 week ago

“Great service and great sale,quick delivery. Excellent quality.”

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(Online) - Posted 1 week ago

“It's a quite good clothing brand...the material of the product are high quality.”

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(Online) - Posted 1 week ago

“Excellent products excellent customer service. No quabble refund fast and efficient”

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(Online) - Posted 1 week ago

“Very good value ! Very good quality !”

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(Online) - Posted 1 week ago

“Style and quality excellent”

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(POS) - Posted 1 week ago

“Very supportive with a problem with a return”

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(Online) - Posted 1 week ago

“clean and attractive store-staff who served me were very pleasant and helpfully suggested what shoes to wear with the dress I purchased”

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(POS) - Posted 1 week ago

“Sizing was much smaller than normal. It would help if sizing was standardised amongst your products.”

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(Online) - Posted 1 week ago

“Will be keeping all 5 items I ordered, even the one I wasn’t sure of! Fantastic quality, always a little different in style to make clothing very FC and already had loads of compliments. A real bonus that everything was in the sale!”

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(Online) - Posted 1 week ago

“I love the top”

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(POS) - Posted 1 week ago

“Beautiful top, stylish. right size bit pricey but worth it.”

Helpful Report

(Online) - Posted 1 week ago

French Connection is rated 4.8 based on 814 reviews