French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great quality clothes”

Helpful Report

(Online) - Posted 5 days ago

“Clothes are fantastic quality, Definately better than any other clothes shops.”

Helpful Report

(POS) - Posted 5 days ago

“I love French connection both men and women’s clothes , the ladies in Mcauther glen french connection are absolutely lovely a credit to the company , and yes was pleased when I ordered on line no problems Thankyou”

Helpful Report

(Online) - Posted 5 days ago

“I was undecided about trying on a green and black dress but saw a sales girl wearing the same one! She was very helpful with sizes and I ended up buying the dress and more. All lovely. And cheap!”

Helpful Report

(POS) - Posted 6 days ago

“Good range for work and leisure.”

Helpful Report

(POS) - Posted 6 days ago

“Lovely shirts , great quality.”

Helpful Report

(Online) - Posted 6 days ago

“I feel confident when I purchase from French Connection from the ease of ordering and delivery and the guarantee of high quality stylish clothing”

Helpful Report

(Online) - Posted 6 days ago

“Well made dress. Good fit, nice material”

Helpful Report

(Online) - Posted 6 days ago

“Lovely item which arrived promptly.”

Helpful Report

(Online) - Posted 6 days ago

“Staff are always friendly and helpful. Also the shop is always clean and clothed displayed well.”

Helpful Report

(POS) - Posted 6 days ago

“Easy to order, good quality products, very nice dresses. Very satisfied.”

Helpful Report

(Online) - Posted 6 days ago

“I ordered a top in the sales and received a notification the next day to say it had been shipped, very pleased with the service.”

Helpful Report

(Online) - Posted 6 days ago

“The company has a great variety of quality products. Their customer service is next to none and their deliveries are quick.”

Helpful Report

(Online) - Posted 6 days ago

“Ordered online as item unavailable in store in my size. Very quick delivery and item arrived well packaged and in pristine condition. Can not fault the company.”

Helpful Report

(Online) - Posted 6 days ago

“Very good Customer service. Every order in last year has been delivered on time every time. Range of clothing and quality very good.”

Helpful Report

(Online) - Posted 6 days ago

“Dress I liked not my size but sales girl looked and found my size in stock, new store in mcarthur Glen and staff very helpful and pleasant . Good prices on items”

Helpful Report

(POS) - Posted 6 days ago

“Ordering and returns excellent. Unfortunately the dress material was cheap and creasy so returned”

Helpful Report

(Online) - Posted 6 days ago

“Fabulous good quality clothes which last forever, the staff are always so helpful and kind, it’s my favourite store”

Helpful Report

(POS) - Posted 6 days ago

“Always lovely well made clothes The shop in Chester has lovely staff always helpful and very friendly”

Helpful Report

(POS) - Posted 6 days ago

“My hot pink trouser from French Connection is to die for! I got so many compliments and the colour / fit was perfect.”

Helpful Report

(Online) - Posted 6 days ago

French Connection is rated 4.8 based on 2,119 reviews