French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,093 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely top, interesting design and good quality”

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(POS) - Posted 1 week ago

“wonderful staff in the shop, great options, beautiful clean shop”

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(POS) - Posted 1 week ago

“French Connection has beautiful quality clothes and a wonderful selection to choose from. Definitely a mother - daughter shopping experience as it carers for all sges. Staff are welcoming and helpful.”

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(POS) - Posted 1 week ago

“I always visit this store when at the o2 , it’s got a wonderful small selection of menswear wich makes it easy to navigate through and browse and often find myself always purchasing something even if it is just a shirt , nice friendly staff also and amazing discounts”

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(POS) - Posted 1 week ago

“Very professional, polite and friendly staff”

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(POS) - Posted 1 week ago

“I was happy with service etc but advised if I signed up to email, I’d get 15% discount off next purchase but this hadn’t happened”

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(POS) - Posted 1 week ago

“Lovely clothes at a good price! Staff very helpful and friendly.”

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(POS) - Posted 1 week ago

“Should return full payment not shop credit.”

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(POS) - Posted 1 week ago

“First time I’ve shopped at this outlet , nice selection , no pressure from staff brought what I liked , will return”

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(POS) - Posted 1 week ago

“Great quality stylish clothes. Bit different from other stores and the staff instore are extremely helpful.”

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(POS) - Posted 1 week ago

“Stylish range of clothing”

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(POS) - Posted 1 week ago

“Quality clothing brand. The outlet stores are brilliant value for money. The sales always have a decent percentage off, however the quality of the clothing is so good, I don't mind paying the full price when needed.”

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(POS) - Posted 1 week ago

“Excellent staff help. Great work manner.”

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(POS) - Posted 1 week ago

“Great quality clothes, great customer service”

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(POS) - Posted 1 week ago

“It’s a pleasure to browse. The staff are friendly and helpful. They know the stock so can easily advise.”

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(POS) - Posted 1 week ago

“This purchase is just the latest acquisition from French Connection who continue to offer stylish clothes and great value. No doubt I’ll be back again soon!”

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(POS) - Posted 1 week ago

“Excellent products and incredibly helpful staff - a wonderful lady managed to guide me out of my comfort zone- I couldn’t be happier with my purchases!”

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(POS) - Posted 1 week ago

“French Connection never lets me down. The clothes are stylish, well cut and easy to dress up or down, and I always get compliments.”

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(POS) - Posted 1 week ago

“Great service at Springfields. The team are always very helpful and friendly.”

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(POS) - Posted 1 week ago

“The staff at the Bath store are extremely helpful and friendly-excellent customer service- a great shopping experience!”

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(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 3,093 reviews