French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.75

4.8 Rating 810 Reviews

95 %

of reviewers recommend French Connection

4.8

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their boxers are excellent, but be careful. I purchased XL size from 2 reputable different outlets and the sizes were significantly different.”

Helpful Report

(Online) - Posted 6 hours ago

“Love their clothes!”

Helpful Report

(Online) - Posted 23 hours ago

“I love French Connection's mix of modern and classic styles, that always fit well. A forever fave.”

Helpful Report

(Online) - Posted 1 day ago

“I like French Connection clothing range. High quality clothing with contemporary flair.”

Helpful Report

(Online) - Posted 1 day ago

“I like the style and fit of the clothing. Quality is good too”

Helpful Report

(Online) - Posted 1 day ago

“I always find several pieces I like just bought a matching 2 piece casual wear but why oh why are the legs so so long?”

Helpful Report

(POS) - Posted 2 days ago

“Always feel welcome in the Brighton store,friendly employees that are helpful with a smile on their face.”

Helpful Report

(POS) - Posted 4 days ago

“Lovely check out and tried to help with sizes.”

Helpful Report

(POS) - Posted 4 days ago

“I really like French connection clothes as the are true to size, comfortable and good quality. They also wash nicely.”

Helpful Report

(Online) - Posted 6 days ago

“Clothes are beautiful but although I love them I do find them very expensive and an aquired purchase. New summer stock is stunning 😍 I only purchase when I get a discount rate and after seeing them in shop I make purchases on line, making them easier on my wallet. I must admit staff in Princes Square shop In Glasgow are very friendly and helpful 🤔🥰”

Helpful Report

(POS) - Posted 1 week ago

“Staff at Gretna Outlet very friendly, helpful & knowledgeable. Store offers wide range of styles & prices.”

Helpful Report

(POS) - Posted 1 week ago

“Got it! Here’s a revised version with French Connection: ⸻ Fantastic Service and Experience at French Connection I recently visited French Connection, and I was genuinely impressed with my experience. The store was beautifully presented, with a sleek and stylish layout that made browsing a pleasure. The atmosphere was inviting and well-organized, making it easy to find exactly what I was looking for. What truly made the visit stand out was the exceptional service. The team was not only supportive but also genuinely engaging, providing expert advice and assistance with a smile. They were attentive without being overbearing, which made the whole experience feel personal and enjoyable. Overall, the service I received was nothing short of fantastic. The staff’s warmth and professionalism made a real difference, and I left feeling both satisfied with my purchases and excited to return. Highly recommend French Connection for both the quality of the products and the excellent customer care.”

Helpful Report

(POS) - Posted 1 week ago

“All the products were very good Quality and delivered within few days”

Helpful Report

(Online) - Posted 1 week ago

“Always friendly and helpful”

Helpful Report

(POS) - Posted 1 week ago

“The quality and new fashion is very good.”

Helpful Report

(Online) - Posted 1 week ago

“Found what I was looking for and served by friendly staff, thanks x”

Helpful Report

(POS) - Posted 2 weeks ago

“The ordering was easy and the delivery great. The only thing I would suggest, the returns made a lot simpler. Either a better explanation how to return,returns label,and a contact number which I couldn’t see on the dispatch form.”

Helpful Report

(Online) - Posted 2 weeks ago

“Good shirts and on wonderful offers. Bought a handful for this year. Will come back for more. Staffs were really kind and helpful.”

Helpful Report

(POS) - Posted 2 weeks ago

“I’ve purchased French connection items for over 30 years. The items are excellent quality and always fashion forward from the iconic fcuk T-shirts to the classic tops. French connection have their capsule wardrobe items to the more up to date trending styles which suit not only myself at 52 but also my teenage daughters .”

Helpful Report

(Online) - Posted 2 weeks ago

“The quality of the fabric is great. Although the size was larger than it appeared in the images, I decided to keep it as it is really comfortable.”

Helpful Report

(Online) - Posted 3 weeks ago

French Connection is rated 4.8 based on 810 reviews