French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a polo shirt. The quality and fitting is very good. Value for money buy. Would definitely recommend others”

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(POS) - Posted 2 weeks ago

“Best quality ever”

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(POS) - Posted 2 weeks ago

“I love FC airs affordable quality and always happy with my purchase”

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(POS) - Posted 2 weeks ago

“Friendly helpful staff. Good price and quality.”

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(POS) - Posted 2 weeks ago

“It’s a great shop the clothing range is excellent.”

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(POS) - Posted 2 weeks ago

“I love the vibe of the shop as you enter and the women clothing being so sophisticated”

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(POS) - Posted 2 weeks ago

“Pleasant service, very accommodating”

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(POS) - Posted 2 weeks ago

“Good product,caring staff..”

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(POS) - Posted 2 weeks ago

“Friendly staff and a great choice of clothing”

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(POS) - Posted 3 weeks ago

“Excellent customer engagement. Very professional”

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(POS) - Posted 3 weeks ago

“All the staff were very helpful and pleasant, and the clothes seemed to be of good quality and value, nice one keep up the good work?”

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(POS) - Posted 3 weeks ago

“Good collection of menswear clothi g”

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(Online) - Posted 3 weeks ago

“Bought a lovely in season dress for less than half price, beautiful peach that looks stunning and is so soft and light. Got loads of compliments. French connection sales you can get good stuff at great prices”

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(POS) - Posted 3 weeks ago

“I love the ease of being able to navigate online. I also love the style and vibrant colours that FC use. I enjoy browsing online and the are of purchasing and delivery are seamless.”

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(Online) - Posted 3 weeks ago

“Shop was well set out. Not busy at time I was in so got served quickly.”

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(POS) - Posted 3 weeks ago

“Their clothes are high quality and fit well. The reason i didn’t give 5 stars is below.”

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(Online) - Posted 4 weeks ago

“FC have a great range of clothes.”

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(Online) - Posted 4 weeks ago

“Helpful staff called Abi”

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(POS) - Posted 4 weeks ago

“Very good selection of clothing and sizes, helpful staff too. Would benefit from more changing rooms as queue was long”

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(POS) - Posted 4 weeks ago

“Bought clothes at the outlet store loved all the styles. But disappointed with the refund policy. One good thing about shopping in the U.K. is refund policy where we can take things home to try on with other outfits in the comfort of our own home. Disappointed to learn it was exchange only and no refund.”

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(POS) - Posted 4 weeks ago

French Connection is rated 4.8 based on 2,119 reviews