French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality , store and staff in meadow hall Sheffield helpful and friendly .”

Helpful Report

(POS) - Posted 4 weeks ago

“Its a unique chic clothing. Love the design tjat casuallt stands out. Quality is good but tje only downside no petite. Im petite and I get only tops of XS to S. As much as I love your dresses, I cant have them. But happy with my purchases”

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(Online) - Posted 4 weeks ago

“Bought blouse which went with a skirt but unfortunately had to purchase skirt elsewhere as didn't have my size. I now have the full outfit which I intend to wear on holiday.”

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(Online) - Posted 4 weeks ago

“Lovely store well laid out. Would have been 5 stars if first member of staff I asked about sizes had bothered to check in the back. When I asked the other dark haired sales lady if there was a M in trousers that I liked to make an outfit she asked me to wait and she would check the store as there was a delivery there. Really pleased with the two outfits I bought and the very helpful member of staff.”

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(POS) - Posted 4 weeks ago

“French Connection are a very efficient . Ordering from them is so straight forward and the quality of the goods is excellent. The goods took a lot longer to arrive than stated but after emailing and getting a prompt response they said they were extremely busy due to the sale Also I do feel the clothes are a little on the small size and feel similar to Zara which is based on smaller Spanish ladies”

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(Online) - Posted 1 month ago

“The ordering and delivery process were fine, much like many other companies to be honest.”

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(Online) - Posted 1 month ago

“Good service, and excellent shirt for good price”

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(POS) - Posted 1 month ago

“Product is good quality but had to wait two weeks for delivery which was a little disappointing.”

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(Online) - Posted 1 month ago

“Great clothes and company service, whether instore or online. I particularly like the Sheffield Meadowhall store - it's bright and spacious.”

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(POS) - Posted 1 month ago

“Good quality products a little expensive but not in the outlet store. Store has a good layout. Clothing is sometimes a little edgy which is good”

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(POS) - Posted 1 month ago

“Well made dress. Reasonable quality.”

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(Online) - Posted 1 month ago

“Some decent prices at the Outlet.”

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(POS) - Posted 1 month ago

“The delivery took over a week but the items ordered were well received and true to size and description.”

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(Online) - Posted 1 month ago

“Great site, beautiful dress and great fit. The write up and photographs were very clear and accurate. There was a little delay on delivery and no update for over a week! However, I would happily shop here again,”

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(Online) - Posted 1 month ago

“I love the styles and freshness that French Connection always provides. They never let me down.”

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(Online) - Posted 1 month ago

“Great quality clothes and fast delivery!”

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(Online) - Posted 1 month ago

“Items are good quality and well made”

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(Online) - Posted 1 month ago

“I love the tops I bought, pity the online delivery to Spain takes so long but apart from that perfect”

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(Online) - Posted 1 month ago

“Elegant styles and quality materials. Excellent customer service and nicely laid out stores”

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(POS) - Posted 1 month ago

“My clothes are always well presented and neatly wrapped when sent. Good quality that lasts!!”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,684 reviews