French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gent that served me was very friendly and helpful, put a smile on my face”

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(POS) - Posted 2 weeks ago

“Staff were friendly and helpful”

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(POS) - Posted 2 weeks ago

“Great customer service and easily found what I came for. Great range of clothing too”

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(POS) - Posted 2 weeks ago

“I like desIgn of FC”

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(Online) - Posted 2 weeks ago

“Good quality pieces. Love the mix of feminine and structured”

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(Online) - Posted 2 weeks ago

“Quality of jogging bottoms is great. The only problem I have is that you don't make them in different lengths! I am only 5ft 2 in and have to pay to have them shortened. I hear quite a few people having the same complaint. We are not all 6ft amazons.”

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(POS) - Posted 2 weeks ago

“Friendly staff and a very nicely made shirt”

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(POS) - Posted 2 weeks ago

“Sizing is small”

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(Online) - Posted 3 weeks ago

“Very good service”

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(POS) - Posted 3 weeks ago

“Easy to order and simple to return.”

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(Online) - Posted 3 weeks ago

“I recently purchased a beautiful maxi dress. I would hae given 5 stars but the dress came in a plastic bag and hadnt been pressed or packaged in tissue paper. I had to pay to get it steam pressed as it had lots of pleats in it.”

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(Online) - Posted 3 weeks ago

“Product was lovely but unfortunately too long for my height.”

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(Online) - Posted 3 weeks ago

“Overall love their clothes although sizing can be a bit odd sometimes.”

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(Online) - Posted 3 weeks ago

“Service very good at Swindon shopping outlet. The quality of the clothing spot on as always .”

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(POS) - Posted 3 weeks ago

“Excellent quality of clothes and prompt delivery although the refund I needed took a little longer than I thought it would, hence the 4 stars. Also, the sizing of garments can vary enormously too.”

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(Online) - Posted 3 weeks ago

“I'm generally happy with the company and the products. I like the fabrics and colours. The cut isn't always good, some clothes seem just have a slightly faulty design. Staff is friendly and helpful.”

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(POS) - Posted 3 weeks ago

“The shop I visited was well set out and the staff were very helpful. I bought a cute blouse. I’ll definitely be visiting there again soon.”

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(POS) - Posted 4 weeks ago

“Offers a good range of fashion which although not cheap , is not ludicrous. Also like that you’re not so likely to turn up somewhere & be wearing the same as someone e.”

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(POS) - Posted 1 month ago

“Very fast and efficient delivery. Items were well packed and high quality. Sizing was an issue, as they were too long so I had to return a couple items. The returns process was also well handled and I was refunded quickly.”

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(Online) - Posted 1 month ago

“The store was inviting, Friendly staff, good quality clothing,”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 1,395 reviews