French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,093 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am always impressed with the sale at outlets where I have been lucky enough to pick up many bargains. For example a 75 pound dress for 16 pounds wow!!”

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(POS) - Posted 2 months ago

“Lovely quality clothes st a affordable price. Good timeless peices”

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(POS) - Posted 2 months ago

“Xxxxxxxxxxx”

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(POS) - Posted 2 months ago

“I really love the design of the (Salimah) dress I purchased.Unfortunately others from the same line were a lot more clingy and not suitable/to my taste. The return was easy/hassle free and I will happily keep an eye out for further "new favourites".”

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(Online) - Posted 2 months ago

“Lovely outfit and clothing designs. Easy ordering online and returns process. Only wish their sizing could be consistent between products as they are otherwise well made clothing items and I like their 2026 range of blue summery dress options.”

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(Online) - Posted 2 months ago

“I have recently started to order from French Connection after seeing your clothes in John Lewis. I have unfortunately received two tops overall that were not in good condition on arrival. One, very screwed up and smelt of someone’s perfume. The other was dirty. I resolved both issues by washing and ironing both tops as I really liked them both. John Lewis gave me a voucher and French Connection offered 10% discount with the option of return if the stain did not come out. I really like French Connection clothes and despite these set backs, will keep shopping there. The customer Service was good”

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(Online) - Posted 2 months ago

“Good delivery and returns service”

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(Online) - Posted 2 months ago

“Very friendly staff and picked up 2 tops in the sale !”

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(POS) - Posted 2 months ago

“Quality product. Eco packaging. Their free return is commendable. However, the received product has not always been as advertised. But then, that’s the drawback of many online products.”

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(Online) - Posted 2 months ago

“Good quality , store and staff in meadow hall Sheffield helpful and friendly .”

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(POS) - Posted 2 months ago

“Its a unique chic clothing. Love the design tjat casuallt stands out. Quality is good but tje only downside no petite. Im petite and I get only tops of XS to S. As much as I love your dresses, I cant have them. But happy with my purchases”

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(Online) - Posted 2 months ago

“Bought blouse which went with a skirt but unfortunately had to purchase skirt elsewhere as didn't have my size. I now have the full outfit which I intend to wear on holiday.”

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(Online) - Posted 2 months ago

“Lovely store well laid out. Would have been 5 stars if first member of staff I asked about sizes had bothered to check in the back. When I asked the other dark haired sales lady if there was a M in trousers that I liked to make an outfit she asked me to wait and she would check the store as there was a delivery there. Really pleased with the two outfits I bought and the very helpful member of staff.”

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(POS) - Posted 2 months ago

“French Connection are a very efficient . Ordering from them is so straight forward and the quality of the goods is excellent. The goods took a lot longer to arrive than stated but after emailing and getting a prompt response they said they were extremely busy due to the sale Also I do feel the clothes are a little on the small size and feel similar to Zara which is based on smaller Spanish ladies”

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(Online) - Posted 2 months ago

“The ordering and delivery process were fine, much like many other companies to be honest.”

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(Online) - Posted 2 months ago

“Good service, and excellent shirt for good price”

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(POS) - Posted 2 months ago

“Product is good quality but had to wait two weeks for delivery which was a little disappointing.”

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(Online) - Posted 2 months ago

“Great clothes and company service, whether instore or online. I particularly like the Sheffield Meadowhall store - it's bright and spacious.”

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(POS) - Posted 2 months ago

“Good quality products a little expensive but not in the outlet store. Store has a good layout. Clothing is sometimes a little edgy which is good”

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(POS) - Posted 2 months ago

“Well made dress. Reasonable quality.”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 3,093 reviews