French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't visited the store in years because the designs and collections were aimed at too young a market. The latest collection looks more upmarket while still being affordable. The shop in Bath felt airy and it was easy to find clothes. Cheaper than COS and even M&S on stables like jean's and shirts. The staff were friendly, helpful and knew their stock. Beverly impressed.”

Helpful Report

(POS) - Posted 2 months ago

“Welcoming very helpful.”

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(POS) - Posted 2 months ago

“Absolutely loved my dress, it was perfect for being a wedding guest. Quality, colour and fit was what I expected and had no issues with these areas. The only issue I had is that the skirt of the dress arrived creased in the packaging. As the skirt was already pleated it made it difficult to get the creases out but 45 minutes steaming it definitely helped but still wasn’t perfect.”

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(Online) - Posted 2 months ago

“Good value for money and some interesting styles”

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(POS) - Posted 2 months ago

“Nice shop in Braintree. Really helpful friendly staff. Easy to access changing room. Felt able to take my time choosing my outfits.”

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(POS) - Posted 2 months ago

“Delivery was quick”

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(Online) - Posted 2 months ago

“Higher quality items at a good price . Lots to choose from especially for event dressing .”

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(POS) - Posted 2 months ago

“lovely quality clothes and stylish designs”

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(POS) - Posted 2 months ago

“A nice selection of clothing (menswear). The staff in Brighton were super helpful.”

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(POS) - Posted 2 months ago

“The staff are always helpful and polite, clothes are displayed beautifully and you can easily pull together an outfit from the rails. Changing rooms are well lit and spacious, always a great experience to shop at FC!”

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(POS) - Posted 2 months ago

“I ordered a polkadot dress and V-neck knitted top. I have got a lot of compliments on the top. Was really happy with the delivery service it was quick speedy and the outfit is super cute. Would definitely recommend buying from here. Also got the items on sale they have great sales and have been recommended them to all my friends.”

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(Online) - Posted 2 months ago

“Good material”

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(Online) - Posted 2 months ago

“Lovely quality Great price Staff very helpful Would have given 5* except your store wouldn’t accept boulevard vouchers”

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(POS) - Posted 2 months ago

“Great selection of good fashionable clothing. Staff went out of there way to find the right size and were particularly patient”

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(POS) - Posted 2 months ago

“I love French Connection and manage to buy a few pieces that I like most seasons”

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(Online) - Posted 3 months ago

“Lovely store and friendly staff”

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(POS) - Posted 3 months ago

“I love the clothes in French Connection; they are stylish, fit well (thanks for making a size 6 a true size 6!) and they offer something a little bit different. Keep up the great work!”

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(POS) - Posted 3 months ago

“Great quality (especially with so much poor quality clothing around) and good value as I purchased from an outlet centre.”

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(POS) - Posted 3 months ago

“Great clothes, great quality”

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(POS) - Posted 3 months ago

“Nobody does dresses like French Connection. I’ve been a loyal customer for 20 years because the fit is incomparable. Their designs are stylish, but it’s the way the clothes sit on the body that keeps me coming back.”

Helpful Report

(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 2,119 reviews