French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,097 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the jumper, really good quality, arrived in good time, just marked it down because I wish it was delivered in less plastic packaging.”

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(Online) - Posted 4 months ago

“Staff were lively, and even though the shop had a lot of sale items it still looked interesting, beautifully merchandised and very clean. However I went to wear one of the items I purchased and the securities had been left in. This means a wastes trip to city at cost of £12!”

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(POS) - Posted 4 months ago

“cute jumper in sale, v good quality”

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(POS) - Posted 4 months ago

“I’ve recently started to shop at FC and it’s great value for lovely pieces for work and leisure.”

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(POS) - Posted 4 months ago

“Very helpful customer service 🥰”

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(POS) - Posted 4 months ago

“Lovely staff knew there products well. Only downfall no air-conditioning shop extremely warm”

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(POS) - Posted 4 months ago

“Nice T shirts, good value for quality, will come again”

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(POS) - Posted 4 months ago

“Good quality clothes”

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(POS) - Posted 4 months ago

“Always good quality at a reasonable price., staff are always helpful with a smile which is rare these days”

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(POS) - Posted 4 months ago

“Liked top didnt fit”

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(Online) - Posted 4 months ago

“I like it”

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(POS) - Posted 4 months ago

“I like the clothing in french connection but do feel like for the more premium high street price point, the quality doesn’t match the price anymore”

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(POS) - Posted 4 months ago

“Found a gorgeous dress at the outlet store, perfect. Lovely staff member served me.”

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(POS) - Posted 4 months ago

“Stylish clothes made from good materials at reasonable prices when put on sale”

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(Online) - Posted 4 months ago

“Love the dress.. not so happy to see it in the sale the following week!!”

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(Online) - Posted 4 months ago

“Was welcomed as a walked into the store When purchasing my item it was a little awkward as there were 3 shop assistant and I felt if I had interrupted their conversation As the sale was carried out in silence apart from asking if I would like a bag. It’s not has not put me off shopping there again”

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(POS) - Posted 4 months ago

“I have visited the store on Cheshire Oaks and the store in Chester. I much prefer the shopping experience I had at Cheshire Oaks. The store was so much brighter and seemed to have more choice. A lot of the prices were also cheaper than I expected, but still good quality.”

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(POS) - Posted 4 months ago

“Beautiful pieces and good quality.”

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(POS) - Posted 4 months ago

“Good choices of clothes for men and at good prices at the retail outlet. Staff friendly”

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(POS) - Posted 4 months ago

“Had a great experience at French Connection. The staff was incredibly helpful, especially when we needed to swap sizes a couple of times. They were patient and happy to help throughout. Made the whole shopping trip much easier. Would definitely recommend!”

Helpful Report

(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 3,097 reviews