French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,098 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sizing is small”

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(Online) - Posted 5 months ago

“Very good service”

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(POS) - Posted 5 months ago

“Easy to order and simple to return.”

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(Online) - Posted 5 months ago

“I recently purchased a beautiful maxi dress. I would hae given 5 stars but the dress came in a plastic bag and hadnt been pressed or packaged in tissue paper. I had to pay to get it steam pressed as it had lots of pleats in it.”

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(Online) - Posted 5 months ago

“Product was lovely but unfortunately too long for my height.”

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(Online) - Posted 5 months ago

“Overall love their clothes although sizing can be a bit odd sometimes.”

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(Online) - Posted 5 months ago

“Service very good at Swindon shopping outlet. The quality of the clothing spot on as always .”

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(POS) - Posted 5 months ago

“Excellent quality of clothes and prompt delivery although the refund I needed took a little longer than I thought it would, hence the 4 stars. Also, the sizing of garments can vary enormously too.”

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(Online) - Posted 5 months ago

“I'm generally happy with the company and the products. I like the fabrics and colours. The cut isn't always good, some clothes seem just have a slightly faulty design. Staff is friendly and helpful.”

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(POS) - Posted 5 months ago

“The shop I visited was well set out and the staff were very helpful. I bought a cute blouse. I’ll definitely be visiting there again soon.”

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(POS) - Posted 5 months ago

“Offers a good range of fashion which although not cheap , is not ludicrous. Also like that you’re not so likely to turn up somewhere & be wearing the same as someone e.”

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(POS) - Posted 5 months ago

“Very fast and efficient delivery. Items were well packed and high quality. Sizing was an issue, as they were too long so I had to return a couple items. The returns process was also well handled and I was refunded quickly.”

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(Online) - Posted 5 months ago

“The store was inviting, Friendly staff, good quality clothing,”

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(POS) - Posted 5 months ago

“I haven't visited the store in years because the designs and collections were aimed at too young a market. The latest collection looks more upmarket while still being affordable. The shop in Bath felt airy and it was easy to find clothes. Cheaper than COS and even M&S on stables like jean's and shirts. The staff were friendly, helpful and knew their stock. Beverly impressed.”

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(POS) - Posted 5 months ago

“Welcoming very helpful.”

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(POS) - Posted 5 months ago

“Absolutely loved my dress, it was perfect for being a wedding guest. Quality, colour and fit was what I expected and had no issues with these areas. The only issue I had is that the skirt of the dress arrived creased in the packaging. As the skirt was already pleated it made it difficult to get the creases out but 45 minutes steaming it definitely helped but still wasn’t perfect.”

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(Online) - Posted 5 months ago

“Good value for money and some interesting styles”

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(POS) - Posted 5 months ago

“Nice shop in Braintree. Really helpful friendly staff. Easy to access changing room. Felt able to take my time choosing my outfits.”

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(POS) - Posted 5 months ago

“Delivery was quick”

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(Online) - Posted 5 months ago

“Higher quality items at a good price . Lots to choose from especially for event dressing .”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 3,098 reviews