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French Connection Reviews

4.8 Rating 2,684 Reviews
97 %
of reviewers recommend French Connection
Company Reviews Product Reviews
37,890
 Questions Metrics
4.8
Based on 2,684 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read French Connection Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Louise S
Verified Buyer
“Great choice in sale”
Helpful Report
(Online) - Posted 5 months ago
Joanna B
Verified Buyer
“Good warm winter coat, overall quality/ design 7 out of 10. Hole in pocket lining (right side) unstitched seam (manufacturing fault). Each pocket has a single silver press-stud fastening that yanks at the fabric, which could rip with repeated use -zips would be better. The two-way, front opening acrylic zip is an advantage, as the calf length coat is otherwise too narrow to walk in.”
Helpful Report
(Online) - Posted 5 months ago
Lensa G
Verified Buyer
“Good quality item, good packaging and came on time. Overall i am happy”
Helpful Report
(Online) - Posted 5 months ago
John L
Verified Buyer
“I like the clothes, style and reliable sizing. Unfortunately I've had two "sale" items that have had small holes in them, admittedly in not very visible places”
Helpful Report
(Online) - Posted 5 months ago
Kyle
Verified Buyer
“Staff at the Chester town store are lovely very helpful friendly and go out the way to help it’s definitely why I continue to shop there .”
Helpful Report
(POS) - Posted 5 months ago
Anonymous
Verified Buyer
“It was a lovely experience.”
Helpful Report
(POS) - Posted 5 months ago
Lucy E
Verified Buyer
“Good quality at a reasonable price (when on sale!)”
Helpful Report
(Online) - Posted 5 months ago
Anonymous
Verified Buyer
“Shop was quiet so was able to browse and try on at ease. Didn't really have any customer/staff involvement. Shop was clean and well presented. No issues”
Helpful Report
(POS) - Posted 5 months ago
Irene C
Verified Buyer
“Good quality Very up to date fashion”
Helpful Report
(Online) - Posted 6 months ago
Sara S
Verified Buyer
“Good company, good service, very nice items that I purchased.”
Helpful Report
(Online) - Posted 6 months ago
Julie L
Verified Buyer
“Good quality on trend products at a good price point”
Helpful Report
(Online) - Posted 6 months ago
Anonymous
Verified Buyer
“The store is well organised in sections which makes it easy for browsing and the changing rooms are spacious. There is a good range of products to suit all budgets”
Helpful Report
(POS) - Posted 6 months ago
Linda D
Verified Buyer
“Quality and good fit trousers”
Helpful Report
(Online) - Posted 6 months ago
Karen B
Verified Buyer
“Excellent quality and description to size accurate”
Helpful Report
(Online) - Posted 6 months ago
Anonymous
Verified Buyer
“Seller was was very polite and pleasant”
Helpful Report
(POS) - Posted 6 months ago
Susan B
Verified Buyer
“Excellent product and great customer service.”
Helpful Report
(Online) - Posted 6 months ago
Anonymous
Verified Buyer
“The team at Cheshire Oaks were really friendly and helpful, offering great advice”
Helpful Report
(POS) - Posted 6 months ago
Jenny G
Verified Buyer
“Love the brand and its clothes”
Helpful Report
(POS) - Posted 6 months ago
Anonymous
Verified Buyer
“Good. wrapping gifts would be great service if offered.”
Helpful Report
(POS) - Posted 6 months ago
Anonymous
Verified Buyer
“Nice collection. Friendly, approachable staff. Enjoy shopping in F.C store.”
Helpful Report
(POS) - Posted 6 months ago
French Connection is rated 4.8 based on 2,684 reviews
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