French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,097 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were friendly, not to pushy for a sale and the store layout was good.”

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(POS) - Posted 4 months ago

“I always find French Connection clothes to feel better quality than their price suggests”

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(POS) - Posted 4 months ago

“Found a fab dress for a Florence summer wedding but it was just too small - French Connection, always too small!”

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(Online) - Posted 4 months ago

“Nice selection of outfits was just a bit disappointed no one was at the fitting room to help with a different size, but the staff at the till were courteous and friendly”

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(POS) - Posted 4 months ago

“Lovely clean well merchandise store staff were very friendly and very helpful”

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(POS) - Posted 4 months ago

“Have shopped at French Connection for a number of years. Do find it is much better to visit the stores personally as their online site doesn't do the items justice. Always provide good quality items that last, fit well, look well made and different. I do believe the last two seasons haven't been their strongest range, but they do have good end of season sales.”

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(POS) - Posted 4 months ago

“Love the store and range of products”

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(POS) - Posted 4 months ago

“Staff instore were very helpful!! They suggested different outfit options and were generally supportive! I much preferred this to online experience!”

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(POS) - Posted 4 months ago

“Lovely clothes in beautiful materials at fair prices. My partner found a beautiful dress but the zip would not pass where the material changed from a thin material to much thicker.. a real shame because it had a lovely shape to it.”

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(POS) - Posted 4 months ago

“The shop was set out well, not too cluttered, really well made clothing that all feel like lovely material. Staff friendly and well dressed.”

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(POS) - Posted 4 months ago

“I really liked the store and the prices.”

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(POS) - Posted 4 months ago

“Staff are friendly and really helpful in Princess Square shop. When I got home I noticed the dress I had bought has some loose threads which I am scared to pull or cut off incase it causes damage. Will have to return for an exchange as is the perfect dress for wedding guest.”

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(POS) - Posted 4 months ago

“Great shopping experience.”

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(POS) - Posted 4 months ago

“The gent that served me was very friendly and helpful, put a smile on my face”

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(POS) - Posted 4 months ago

“Staff were friendly and helpful”

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(POS) - Posted 4 months ago

“Great customer service and easily found what I came for. Great range of clothing too”

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(POS) - Posted 5 months ago

“I like desIgn of FC”

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(Online) - Posted 5 months ago

“Good quality pieces. Love the mix of feminine and structured”

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(Online) - Posted 5 months ago

“Quality of jogging bottoms is great. The only problem I have is that you don't make them in different lengths! I am only 5ft 2 in and have to pay to have them shortened. I hear quite a few people having the same complaint. We are not all 6ft amazons.”

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(POS) - Posted 5 months ago

“Friendly staff and a very nicely made shirt”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 3,097 reviews