French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff at the Chester town store are lovely very helpful friendly and go out the way to help it’s definitely why I continue to shop there .”

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(POS) - Posted 4 months ago

“It was a lovely experience.”

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(POS) - Posted 4 months ago

“Good quality at a reasonable price (when on sale!)”

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(Online) - Posted 4 months ago

“Shop was quiet so was able to browse and try on at ease. Didn't really have any customer/staff involvement. Shop was clean and well presented. No issues”

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(POS) - Posted 4 months ago

“Good quality Very up to date fashion”

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(Online) - Posted 4 months ago

“Good company, good service, very nice items that I purchased.”

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(Online) - Posted 4 months ago

“Good quality on trend products at a good price point”

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(Online) - Posted 4 months ago

“The store is well organised in sections which makes it easy for browsing and the changing rooms are spacious. There is a good range of products to suit all budgets”

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(POS) - Posted 4 months ago

“Quality and good fit trousers”

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(Online) - Posted 4 months ago

“Excellent quality and description to size accurate”

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(Online) - Posted 4 months ago

“Seller was was very polite and pleasant”

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(POS) - Posted 4 months ago

“Excellent product and great customer service.”

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(Online) - Posted 4 months ago

“The team at Cheshire Oaks were really friendly and helpful, offering great advice”

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(POS) - Posted 4 months ago

“Love the brand and its clothes”

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(POS) - Posted 4 months ago

“Good. wrapping gifts would be great service if offered.”

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(POS) - Posted 4 months ago

“Nice collection. Friendly, approachable staff. Enjoy shopping in F.C store.”

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(POS) - Posted 4 months ago

“Good choice, good quality and competitive pricing means French Connection punches above it's weight”

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(POS) - Posted 4 months ago

“Picked up a great gents denim shirt in the sale. Service was great, top experience”

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(POS) - Posted 4 months ago

“I like the design of your clothes but sometimes find them a bit expensive”

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(Online) - Posted 4 months ago

“Very nice jumper and zip up top bought at the Boulevard in Banbridge with very helpful staff and a well laid out shop. Quality tops that I'm delighted with for a very good price.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,119 reviews