French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the clothes in French Connection; they are stylish, fit well (thanks for making a size 6 a true size 6!) and they offer something a little bit different. Keep up the great work!”

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(POS) - Posted 4 months ago

“Great quality (especially with so much poor quality clothing around) and good value as I purchased from an outlet centre.”

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(POS) - Posted 4 months ago

“Great clothes, great quality”

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(POS) - Posted 4 months ago

“Nobody does dresses like French Connection. I’ve been a loyal customer for 20 years because the fit is incomparable. Their designs are stylish, but it’s the way the clothes sit on the body that keeps me coming back.”

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(Online) - Posted 4 months ago

“Excellent clothing and service!”

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(Online) - Posted 4 months ago

“Lovely store with many beautiful clothes.”

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(Online) - Posted 4 months ago

“Friendly staff and a clean shop”

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(POS) - Posted 4 months ago

“Good quality products and prices.”

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(POS) - Posted 4 months ago

“Their boxers are excellent, but be careful. I purchased XL size from 2 reputable different outlets and the sizes were significantly different.”

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(Online) - Posted 4 months ago

“Love their clothes!”

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(Online) - Posted 4 months ago

“I love French Connection's mix of modern and classic styles, that always fit well. A forever fave.”

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(Online) - Posted 4 months ago

“I like French Connection clothing range. High quality clothing with contemporary flair.”

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(Online) - Posted 4 months ago

“I like the style and fit of the clothing. Quality is good too”

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(Online) - Posted 4 months ago

“I always find several pieces I like just bought a matching 2 piece casual wear but why oh why are the legs so so long?”

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(POS) - Posted 4 months ago

“Always feel welcome in the Brighton store,friendly employees that are helpful with a smile on their face.”

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(POS) - Posted 4 months ago

“Lovely check out and tried to help with sizes.”

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(POS) - Posted 4 months ago

“I really like French connection clothes as the are true to size, comfortable and good quality. They also wash nicely.”

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(Online) - Posted 4 months ago

“Clothes are beautiful but although I love them I do find them very expensive and an aquired purchase. New summer stock is stunning 😍 I only purchase when I get a discount rate and after seeing them in shop I make purchases on line, making them easier on my wallet. I must admit staff in Princes Square shop In Glasgow are very friendly and helpful 🤔🥰”

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(POS) - Posted 4 months ago

“Staff at Gretna Outlet very friendly, helpful & knowledgeable. Store offers wide range of styles & prices.”

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(POS) - Posted 4 months ago

“Got it! Here’s a revised version with French Connection: ⸻ Fantastic Service and Experience at French Connection I recently visited French Connection, and I was genuinely impressed with my experience. The store was beautifully presented, with a sleek and stylish layout that made browsing a pleasure. The atmosphere was inviting and well-organized, making it easy to find exactly what I was looking for. What truly made the visit stand out was the exceptional service. The team was not only supportive but also genuinely engaging, providing expert advice and assistance with a smile. They were attentive without being overbearing, which made the whole experience feel personal and enjoyable. Overall, the service I received was nothing short of fantastic. The staff’s warmth and professionalism made a real difference, and I left feeling both satisfied with my purchases and excited to return. Highly recommend French Connection for both the quality of the products and the excellent customer care.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,684 reviews