French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,094 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product,caring staff..”

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(POS) - Posted 3 months ago

“Friendly staff and a great choice of clothing”

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(POS) - Posted 3 months ago

“Excellent customer engagement. Very professional”

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(POS) - Posted 3 months ago

“All the staff were very helpful and pleasant, and the clothes seemed to be of good quality and value, nice one keep up the good work?”

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(POS) - Posted 3 months ago

“Good collection of menswear clothi g”

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(Online) - Posted 3 months ago

“Bought a lovely in season dress for less than half price, beautiful peach that looks stunning and is so soft and light. Got loads of compliments. French connection sales you can get good stuff at great prices”

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(POS) - Posted 3 months ago

“I love the ease of being able to navigate online. I also love the style and vibrant colours that FC use. I enjoy browsing online and the are of purchasing and delivery are seamless.”

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(Online) - Posted 3 months ago

“Shop was well set out. Not busy at time I was in so got served quickly.”

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(POS) - Posted 3 months ago

“Their clothes are high quality and fit well. The reason i didn’t give 5 stars is below.”

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(Online) - Posted 3 months ago

“FC have a great range of clothes.”

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(Online) - Posted 3 months ago

“Helpful staff called Abi”

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(POS) - Posted 3 months ago

“Very good selection of clothing and sizes, helpful staff too. Would benefit from more changing rooms as queue was long”

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(POS) - Posted 3 months ago

“Bought clothes at the outlet store loved all the styles. But disappointed with the refund policy. One good thing about shopping in the U.K. is refund policy where we can take things home to try on with other outfits in the comfort of our own home. Disappointed to learn it was exchange only and no refund.”

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(POS) - Posted 3 months ago

“Competitively priced clothes. Lovely colours and designs”

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(Online) - Posted 4 months ago

“Lovely items, made well with quality materials and at affordable prices.”

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(POS) - Posted 4 months ago

“Good quality clothes and helpful staff”

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(POS) - Posted 4 months ago

“I always love a French Connection sale and it didn't fail me this time. I bought a vest jumper cream with flower details - it's just as described, fits well, quality is excellent and it's a unique piece. Thanks FC - keep up the sale items that are actually from the recent seasons 🥇”

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(Online) - Posted 4 months ago

“Very good clothing and attentive staff”

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(POS) - Posted 4 months ago

“Arrived on time true to size very good service”

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(Online) - Posted 4 months ago

“Lovely stuff. Good quality. Decent price. And lovely stuff in the shop when I last went”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 3,094 reviews