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French Connection Reviews

4.8 Rating 3,093 Reviews
97 %
of reviewers recommend French Connection
Company Reviews Product Reviews
38,463
 Questions Metrics
4.8
Based on 3,093 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read French Connection Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Some decent prices at the Outlet.”
Helpful Report
(POS) - Posted 2 months ago
Mrs H C
Verified Buyer
“The delivery took over a week but the items ordered were well received and true to size and description.”
Helpful Report
(Online) - Posted 2 months ago
Alice
Verified Buyer
“Great site, beautiful dress and great fit. The write up and photographs were very clear and accurate. There was a little delay on delivery and no update for over a week! However, I would happily shop here again,”
Helpful Report
(Online) - Posted 2 months ago
Vic D
Verified Buyer
“I love the styles and freshness that French Connection always provides. They never let me down.”
Helpful Report
(Online) - Posted 2 months ago
Alice R
Verified Buyer
“Great quality clothes and fast delivery!”
Helpful Report
(Online) - Posted 2 months ago
Melanie
Verified Buyer
“Items are good quality and well made”
Helpful Report
(Online) - Posted 2 months ago
Lynn W
Verified Buyer
“I love the tops I bought, pity the online delivery to Spain takes so long but apart from that perfect”
Helpful Report
(Online) - Posted 2 months ago
Becca
Verified Buyer
“Elegant styles and quality materials. Excellent customer service and nicely laid out stores”
Helpful Report
(POS) - Posted 2 months ago
Rebecca E
Verified Buyer
“My clothes are always well presented and neatly wrapped when sent. Good quality that lasts!!”
Helpful Report
(Online) - Posted 2 months ago
Jane
Verified Buyer
“Nice pieces Stylish and well cut”
Helpful Report
(Online) - Posted 2 months ago
Christine C
Verified Buyer
“Overall a great company. I have found sizing to be inconsistent with some items huge& others too small”
Helpful Report
(Online) - Posted 2 months ago
Anonymous
Verified Buyer
“It’s the first time I’ve visited a French Connection store - I visited the Chester store. The member of staff who served me was extremely helpful, nothing was too much trouble and she helped me with sizing and style”
Helpful Report
(POS) - Posted 2 months ago
Lynne
Verified Buyer
“Nice stylish clothes at reasonable prices. Shop staff always friendly and helpful”
Helpful Report
(POS) - Posted 2 months ago
Anonymous
Verified Buyer
“I was a pleasant surprise to see a range of colours in the collection, sometimes the colour palette is limited. The design were well cut and flattering and I am enjoying wearing what I bought.”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“I really like the trousers I bought. Only rubbish thing is I was told the store doesnt accept returns”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“Good range for work and leisure.”
Helpful Report
(POS) - Posted 3 months ago
Kay S
Verified Buyer
“Well made dress. Good fit, nice material”
Helpful Report
(Online) - Posted 3 months ago
Anonymous
Verified Buyer
“Good materials. Love the clothes. Good sales people.”
Helpful Report
(POS) - Posted 3 months ago
D T
Verified Buyer
“Very nice selection of clothing. I bagged myself a real bargain in the sale”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“Great selection of clothes but size availability was poor, very few mediums or large available in store. Would have bought much more if they did”
Helpful Report
(POS) - Posted 3 months ago
French Connection is rated 4.8 based on 3,093 reviews
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