French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,093 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clothing is lovely and well displayed. Unfortunately the staff were unprofessional they were talking about private things whilst i was at the checkout and i didn’t feel they were interested in providing a good service.”

Helpful Report

(POS) - Posted 1 month ago

“Stylish modern clothes”

Helpful Report

(Online) - Posted 1 month ago

“Visited French Connection at Gateway Outlet, Gretna, staff were so friendly and helpful. Could have spent a fortune !!!”

Helpful Report

(POS) - Posted 1 month ago

“I love the clothes in French Connection but I would like to see petite versions of some designs as clothing can be very long. Staff are naturally friendly and helpful.”

Helpful Report

(POS) - Posted 1 month ago

“Nice stylish products”

Helpful Report

(Online) - Posted 1 month ago

“Nice quality clothing and easy ordering and returns process”

Helpful Report

(Online) - Posted 1 month ago

“Good quality ,good Service.”

Helpful Report

(Online) - Posted 1 month ago

“Great stylish furnishings Timeless pieces.”

Helpful Report

(POS) - Posted 1 month ago

“Very happy with my recent French Connection purchase. I could have bought more.....”

Helpful Report

(POS) - Posted 1 month ago

“looked very nice inside & customers were very friendly”

Helpful Report

(POS) - Posted 1 month ago

“Friendly and helpful staff.shop clean tidy and organised. Stress free visit and love my purchases”

Helpful Report

(POS) - Posted 1 month ago

“A good company to deal with. Wide selection of fashion items. Good purchase options including try before you buy. Returns very easy.”

Helpful Report

(Online) - Posted 1 month ago

“Nice place to shop in Gretna gatway village . Assistant very helpful .”

Helpful Report

(POS) - Posted 1 month ago

“The store at East Midlands outlet is well laid out and the staff are really friendly and helpful, giving honest reviews of the garment you try on. My only suggestion is, and nothing to do with the store is that the trousers are incredibly long, even the cashier agreed and said that lots of customers buy and arrange for them to be shortened. This is impractical and off putting for many customers”

Helpful Report

(POS) - Posted 1 month ago

“I love these trousers. Quality and style is always of good value. Material feels rich. Delivery and packaging is as expected. Only four stars as I wish you’d offer different trousers lengths. I’m always having to have altered.”

Helpful Report

(Online) - Posted 1 month ago

“Quality, trendy clothes at reasonable prices. Always tempted to buy a top when shopping in Chester or Chesire Oaks!”

Helpful Report

(POS) - Posted 1 month ago

“Service was excellent and transaction went smoothly.”

Helpful Report

(POS) - Posted 1 month ago

“Bought a t-shirt at the Junction 32 outlet that I had been after for years, got a good price in the sale!”

Helpful Report

(POS) - Posted 2 months ago

“I love French connection outfits but sometimes the sizes aren’t too good and I have to buy a size up before it fits.”

Helpful Report

(Online) - Posted 2 months ago

“Decent quality. Liked designs and bought a few new items last weekend”

Helpful Report

(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 3,093 reviews