French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice pieces Stylish and well cut”

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(Online) - Posted 1 month ago

“Overall a great company. I have found sizing to be inconsistent with some items huge& others too small”

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(Online) - Posted 1 month ago

“It’s the first time I’ve visited a French Connection store - I visited the Chester store. The member of staff who served me was extremely helpful, nothing was too much trouble and she helped me with sizing and style”

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(POS) - Posted 1 month ago

“Nice stylish clothes at reasonable prices. Shop staff always friendly and helpful”

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(POS) - Posted 1 month ago

“I was a pleasant surprise to see a range of colours in the collection, sometimes the colour palette is limited. The design were well cut and flattering and I am enjoying wearing what I bought.”

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(POS) - Posted 1 month ago

“I really like the trousers I bought. Only rubbish thing is I was told the store doesnt accept returns”

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(POS) - Posted 1 month ago

“Good range for work and leisure.”

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(POS) - Posted 1 month ago

“Well made dress. Good fit, nice material”

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(Online) - Posted 1 month ago

“Good materials. Love the clothes. Good sales people.”

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(POS) - Posted 1 month ago

“Very nice selection of clothing. I bagged myself a real bargain in the sale”

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(POS) - Posted 1 month ago

“Great selection of clothes but size availability was poor, very few mediums or large available in store. Would have bought much more if they did”

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(POS) - Posted 1 month ago

“Excellent range of clothing for every occasion. Well designed with quality fabrics.”

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(POS) - Posted 1 month ago

“Shops always clean bright and inviting. Staff always friendly and calm. Product range seems to target a wide age range with a nod to trends but also timeless styling using good quality fabrics Nice accessories/ jewellary range Criticism would be sizing …inconsistent and tends to be on the small size both in men’s and women’s. This prevents me ever buying in line”

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(POS) - Posted 1 month ago

“Very friendly and helpful staff , who always go out their way to help you with sizes , carrying garments to the changing rooms.”

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(POS) - Posted 1 month ago

“I’ve had some lovely clothes from French Connection. The materials often feel lovely and soft and the dresses and tops fit me well and are good quality. I’m only 5ft so struggle to get trousers to fit so can’t comment on the quality of those. The staff in stores are usually lovely and helpful too which makes shopping here a pleasant experience.”

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(POS) - Posted 1 month ago

“My experience was good . The staff were helpful”

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(POS) - Posted 1 month ago

“Cheerful wearable clothes made well in variety of feminine styles.”

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(POS) - Posted 1 month ago

“Very good quality clothing”

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(Online) - Posted 1 month ago

“Very good clothing in store and excellent customer service.”

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(POS) - Posted 1 month ago

“Classic ,Stylish and modest clothing without exaggeration love buying his shirts; they're unique and stylish. It would be better if the company expanded its color range even furth”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,684 reviews