French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't visited the store in years because the designs and collections were aimed at too young a market. The latest collection looks more upmarket while still being affordable. The shop in Bath felt airy and it was easy to find clothes. Cheaper than COS and even M&S on stables like jean's and shirts. The staff were friendly, helpful and knew their stock. Beverly impressed.”

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(POS) - Posted 1 month ago

“Welcoming very helpful.”

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(POS) - Posted 1 month ago

“Absolutely loved my dress, it was perfect for being a wedding guest. Quality, colour and fit was what I expected and had no issues with these areas. The only issue I had is that the skirt of the dress arrived creased in the packaging. As the skirt was already pleated it made it difficult to get the creases out but 45 minutes steaming it definitely helped but still wasn’t perfect.”

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(Online) - Posted 1 month ago

“Good value for money and some interesting styles”

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(POS) - Posted 1 month ago

“Nice shop in Braintree. Really helpful friendly staff. Easy to access changing room. Felt able to take my time choosing my outfits.”

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(POS) - Posted 1 month ago

“Delivery was quick”

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(Online) - Posted 1 month ago

“Higher quality items at a good price . Lots to choose from especially for event dressing .”

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(POS) - Posted 1 month ago

“lovely quality clothes and stylish designs”

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(POS) - Posted 1 month ago

“A nice selection of clothing (menswear). The staff in Brighton were super helpful.”

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(POS) - Posted 1 month ago

“The staff are always helpful and polite, clothes are displayed beautifully and you can easily pull together an outfit from the rails. Changing rooms are well lit and spacious, always a great experience to shop at FC!”

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(POS) - Posted 1 month ago

“I ordered a polkadot dress and V-neck knitted top. I have got a lot of compliments on the top. Was really happy with the delivery service it was quick speedy and the outfit is super cute. Would definitely recommend buying from here. Also got the items on sale they have great sales and have been recommended them to all my friends.”

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(Online) - Posted 1 month ago

“Good material”

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(Online) - Posted 1 month ago

“Lovely quality Great price Staff very helpful Would have given 5* except your store wouldn’t accept boulevard vouchers”

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(POS) - Posted 1 month ago

“Great selection of good fashionable clothing. Staff went out of there way to find the right size and were particularly patient”

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(POS) - Posted 1 month ago

“I love French Connection and manage to buy a few pieces that I like most seasons”

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(Online) - Posted 1 month ago

“Lovely store and friendly staff”

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(POS) - Posted 1 month ago

“I love the clothes in French Connection; they are stylish, fit well (thanks for making a size 6 a true size 6!) and they offer something a little bit different. Keep up the great work!”

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(POS) - Posted 1 month ago

“Great quality (especially with so much poor quality clothing around) and good value as I purchased from an outlet centre.”

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(POS) - Posted 1 month ago

“Great clothes, great quality”

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(POS) - Posted 1 month ago

“Nobody does dresses like French Connection. I’ve been a loyal customer for 20 years because the fit is incomparable. Their designs are stylish, but it’s the way the clothes sit on the body that keeps me coming back.”

Helpful Report

(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 1,395 reviews