French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced clothes. Lovely colours and designs”

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(Online) - Posted 1 month ago

“Lovely items, made well with quality materials and at affordable prices.”

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(POS) - Posted 1 month ago

“Good quality clothes and helpful staff”

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(POS) - Posted 1 month ago

“I always love a French Connection sale and it didn't fail me this time. I bought a vest jumper cream with flower details - it's just as described, fits well, quality is excellent and it's a unique piece. Thanks FC - keep up the sale items that are actually from the recent seasons 🥇”

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(Online) - Posted 1 month ago

“Very good clothing and attentive staff”

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(POS) - Posted 1 month ago

“Arrived on time true to size very good service”

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(Online) - Posted 1 month ago

“Lovely stuff. Good quality. Decent price. And lovely stuff in the shop when I last went”

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(POS) - Posted 1 month ago

“Love the jumper, really good quality, arrived in good time, just marked it down because I wish it was delivered in less plastic packaging.”

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(Online) - Posted 1 month ago

“Staff were lively, and even though the shop had a lot of sale items it still looked interesting, beautifully merchandised and very clean. However I went to wear one of the items I purchased and the securities had been left in. This means a wastes trip to city at cost of £12!”

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(POS) - Posted 1 month ago

“cute jumper in sale, v good quality”

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(POS) - Posted 1 month ago

“I’ve recently started to shop at FC and it’s great value for lovely pieces for work and leisure.”

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(POS) - Posted 1 month ago

“Very helpful customer service 🥰”

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(POS) - Posted 1 month ago

“Lovely staff knew there products well. Only downfall no air-conditioning shop extremely warm”

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(POS) - Posted 1 month ago

“Nice T shirts, good value for quality, will come again”

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(POS) - Posted 1 month ago

“Good quality clothes”

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(POS) - Posted 1 month ago

“Always good quality at a reasonable price., staff are always helpful with a smile which is rare these days”

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(POS) - Posted 1 month ago

“Liked top didnt fit”

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(Online) - Posted 1 month ago

“I like it”

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(POS) - Posted 1 month ago

“I like the clothing in french connection but do feel like for the more premium high street price point, the quality doesn’t match the price anymore”

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(POS) - Posted 1 month ago

“Found a gorgeous dress at the outlet store, perfect. Lovely staff member served me.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,119 reviews