French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The try before you buy service is amazing, I ordered 2 outfits and one was perfect the other didn’t suit me so I requested a return a label was sent over, as soon as I posted and parcel was received back I was notified then the following day I was charged for the outfit I kept. Very easy to do I highly recommend Thanks”

Helpful Report

(Online) - Posted 1 week ago

“Lovely styles and good return policy.”

Helpful Report

(Online) - Posted 1 week ago

“Staff were polite and helpful. Clothes were good quality and reasonably priced. I give two stars because I didn’t like being told that you only give credit notes or exchanges. For this reason I won’t shop there again. I haven’t heard of this practice anywhere else for a very long time now.”

Helpful Report

(POS) - Posted 1 week ago

“I bought a lovely pleated short plaid skirt size 8. It is a proper size 8 and fits perfectly, gorgeous material and was in the sale so I got a great bargain. You can wear this skirt in summer or winter the fabric is lovely. The delivery came after a few days, very happy.”

Helpful Report

(Online) - Posted 1 week ago

“Gorgeous clothes and good quality”

Helpful Report

(Online) - Posted 1 week ago

“Carol provided excellent client support”

Helpful Report

(POS) - Posted 1 week ago

“Friendly helpful staff who give good advice without pressuring me. Perfect for on item recommended.”

Helpful Report

(POS) - Posted 1 week ago

“My daughter in law loves French connection so easy choice for us when buying for her.I can totally understand why as quality is always good & fit is spot on”

Helpful Report

(Online) - Posted 1 week ago

“Service and communication good! Product quality and sizing dreadful. Very disappointed with French connection clothes after years of buying them!”

Helpful Report

(Online) - Posted 1 week ago

“Very good shop at Cannock retail park. Very friendly staff.”

Helpful Report

(POS) - Posted 1 week ago

“The company delivered very quickly, and the entire process was seamless. The sales assistantvat Chester shop, who helped arrange everything was efficient, helpful, and friendly. I highly recommend their services!”

Helpful Report

(Online) - Posted 1 week ago

“Great polo fits perfectly”

Helpful Report

(Online) - Posted 1 week ago

“Ordered two tops, first time ordering from french connection, website was good and easy to order, both tops were lovely, good quality and a good fit. Delivery was quick, so would definitely recommend french connection.”

Helpful Report

(Online) - Posted 1 week ago

“Dress was beautifully designed, but sizing was off!! The 8 was small and 10 huge!!!”

Helpful Report

(Online) - Posted 1 week ago

“Loved the try before you buy”

Helpful Report

(Online) - Posted 1 week ago

“I love French connection for quality and style .”

Helpful Report

(POS) - Posted 1 week ago

“Excellent quality and fits me well would recommend”

Helpful Report

(POS) - Posted 1 week ago

“Good company. Products are of high quality. Quick and informative delivery always. Customer services are very helpful and resolve any queries quickly and are very pleasant to deal with. Would recommend French Connection to everyone. Good company to deal with in all aspects.”

Helpful Report

(Online) - Posted 1 week ago

“Found the underwear I wanted and in my size. Fit correctly and felt good on. Good stylish quality too.”

Helpful Report

(Online) - Posted 1 week ago

“Quality, trendy clothes at reasonable prices. Always tempted to buy a top when shopping in Chester or Chesire Oaks!”

Helpful Report

(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 2,684 reviews