French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,095 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great service at Springfields. The team are always very helpful and friendly.”

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(POS) - Posted 1 week ago

“The staff at the Bath store are extremely helpful and friendly-excellent customer service- a great shopping experience!”

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(POS) - Posted 1 week ago

“Always a pleasure shopping in french connection. I like the layout of the clothes, clean store and lovely staff”

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(POS) - Posted 1 week ago

“Fantastic service, and perfect dress, got many compliments on it at the family wedding. The dress was elegant, yet very comfortable.”

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(POS) - Posted 1 week ago

“A good selection of women’s fashion, in a well designed layout, to suit different age groups, which are well made and reasonably priced - makes you feel good when wearing them, but what I really like is the friendly and helpful staff.”

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(POS) - Posted 1 week ago

“Very well stocked and well lit store. Everything was nicely displayed in a range of sizes. Nice greeting from the staff who then left us alone to browse the store at our leisure with no harassment from them. Friendly and helpful when paying for my item.”

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(POS) - Posted 1 week ago

“The staff at the Chester store are always very friendly and helpful. It’s a pleasure to shop there”

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(POS) - Posted 1 week ago

“Very good quality and comfortable fit”

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(POS) - Posted 1 week ago

“I love the products and the staff were charming and helpful”

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(POS) - Posted 1 week ago

“I love shopping in French Connection. This is because the clothes are beautifully made and the pricing is a good representation of the quality. The outfits are on trend and styling is great for my age (53). The staff are always friendly and helpful. I don’t often leave without a purchase!”

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(POS) - Posted 1 week ago

“Lovely product purchased on day out”

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(POS) - Posted 1 week ago

“Lovely shop. Plenty of items to browse, good mixture of sizes and price ranges. Very friendly and helpful staff.”

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(POS) - Posted 1 week ago

“Good quailty clothes and a good fit for me. Enough variation to keep me interested. Recently I bought a lovley. leather coat from them; it didn't suit me (sadly), but I could try before I bought/paid and receiving and sending back was effortless - and free.”

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(Online) - Posted 1 week ago

“Some lovely items but all the trousers are soooooo long. Beautiful fit and shape just inches too long - and I'm not particularly short! Different trouser lengths please. But staff in store were lovely and the items I did buy were great.”

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(POS) - Posted 1 week ago

“Love the clothes in French connection. Good quality and not expensive either. Has a lovely assistant to help me as well”

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(POS) - Posted 1 week ago

“Very happy with my blouse, lovely quality”

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(Online) - Posted 1 week ago

“Lovely quality items and good easy to use returns policy”

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(Online) - Posted 1 week ago

“Love the style and range of clothes offered”

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(Online) - Posted 1 week ago

“I have bought two very pretty blouses in the summer sale. They fit very well and are well made. One of the blouses is lined. I found the French Connection website easy to use and the garments arrived exactly as described. I am looking forward to wearing blouses next summer.”

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(Online) - Posted 1 week ago

“Unfortunately, I didn't keep the item this time. But simple and fast return process. Thank you”

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(Online) - Posted 1 week ago

French Connection is rated 4.8 based on 3,095 reviews