French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The clothes are good quality and suitable for any age”

Helpful Report

(Online) - Posted 6 days ago

“I ordered a lovely blouse which was great quality and design, it sadly didn't suit me due to my body shape but it was very easy to return for refund. At the same time I ordered another top from a different company which arrived in wrong colour. I mistakenly thought it was also French Connection and queried the mistake. Even though not from them they were very helpful and pleasant in sorting my error. I was very grateful and impressed how they handled everything for me. I would highly recommend them.”

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(Online) - Posted 6 days ago

“Loverly helpful young man served me in your 02 store. He was very helpful in finding me the sizes I required”

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(POS) - Posted 6 days ago

“Store very well presented staff friendly and helpful Good range of srock”

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(POS) - Posted 6 days ago

“Great experience with the staff who were very helpful”

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(POS) - Posted 1 week ago

“Fabulous denim dress. I love it.”

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(Online) - Posted 1 week ago

“FC never lets me down”

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(POS) - Posted 1 week ago

“Excellent customer service and good quality always guaranteed x”

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(POS) - Posted 1 week ago

“Always brilliant helpful and happy staff a credit to your store”

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(POS) - Posted 1 week ago

“Having visited the outlet store on several occasions recently, I'm now sett for the summer and holidays. Varied products for all occasions, and the sizing is very good. Excellent staff, courteous, friendly and helpful.”

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(POS) - Posted 1 week ago

“Stylish clothes, good quality”

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(Online) - Posted 1 week ago

“Very good shop great selection of clothes and delighted with purchase”

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(POS) - Posted 1 week ago

“I’ve worn your clothes for many years now and they never fail to get a compliment. A classic stylish brand”

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(Online) - Posted 1 week ago

“First time I've shopped here and love the coord styles and fit - staff were friendlt and helpful. Will be back!”

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(POS) - Posted 1 week ago

“This year, I think the range at French Connection has been fantastic. I've bought so many pieces and far more from here than other brands.”

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(Online) - Posted 1 week ago

“Good materials. Love the clothes. Good sales people.”

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(POS) - Posted 1 week ago

“Very excellent! Nice clothes and very kind staff”

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(POS) - Posted 1 week ago

“Great service, very helpful staff”

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(POS) - Posted 1 week ago

“Staff are lovely in store and products are as shown on website. Very happy with my purchases”

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(Online) - Posted 1 week ago

“All items arrived as ordered and were perfect”

Helpful Report

(Online) - Posted 1 week ago

French Connection is rated 4.8 based on 2,119 reviews