French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The shop was set out well, not too cluttered, really well made clothing that all feel like lovely material. Staff friendly and well dressed.”

Helpful Report

(POS) - Posted 1 week ago

“Very good quality clothes and the staff are always friendly and courteous when I have been in the shop and bought clothes.”

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(POS) - Posted 1 week ago

“Found a lovely jacket at French connection for a reasonable price. Saw it and said let me have a look around O2 first in Greenwich and couldn’t find anything that nice at the same price.”

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(POS) - Posted 1 week ago

“I really liked the store and the prices.”

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(POS) - Posted 1 week ago

“I am very pleased with my purchase from French Connection.”

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(POS) - Posted 1 week ago

“Staff are friendly and really helpful in Princess Square shop. When I got home I noticed the dress I had bought has some loose threads which I am scared to pull or cut off incase it causes damage. Will have to return for an exchange as is the perfect dress for wedding guest.”

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(POS) - Posted 1 week ago

“I went to the store in Chester a few weeks ago, what a wonderful team. Greated with smiles and everyone felt very helpful. No pressure to buy but felt they were willing to help with any queries. Explaination of how sale items works and returning, a great idea once returned if needed you have 2 years to use the return voucher. The quality of all the clothes were great, could easily have spent a lot more!! Thankyou”

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(POS) - Posted 1 week ago

“Bought the demin soft shirt and it us so soft. Good quality. Had a few bits of clothing from french connection.”

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(POS) - Posted 1 week ago

“the items i purchased were of good quality and reasonable price. the staff were really helpful.”

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(POS) - Posted 1 week ago

“The cropped cardigan I bought is stylish and good quality. I love it .”

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(Online) - Posted 1 week ago

“Very professional and courteous staff. Great customer satisfaction”

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(POS) - Posted 1 week ago

“Greys service; friendly staff. Very helpful”

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(POS) - Posted 2 weeks ago

“This shop at Princess Square Glasgow Is excellent the girls go out there way every time I go there, very welcoming and even take your dress to the changing room to so I can try it on. Also very friendly and helpful.”

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(POS) - Posted 2 weeks ago

“Classic up-to-date styling and top quality products - what's not to like? Easy free returns too, very helpful, as are the staff in the Meadowhall branch - excellent.”

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(POS) - Posted 2 weeks ago

“The staff are fantastic, they initial ask if you need help but then leave you alone. They will take clothes into the changing room for you. They will offer advice as well . The only grip I had was that I spent £180 and had to buy a bag, for this money it should have been free”

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(POS) - Posted 2 weeks ago

“Great shopping experience.”

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(POS) - Posted 2 weeks ago

“What a perfect place to shop lovely atmosphere and great clothes”

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(POS) - Posted 2 weeks ago

“Very helpful staff and great choice of clothes. I'm very happy with my purchase.”

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(POS) - Posted 2 weeks ago

“Staff really helpful and polite”

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(POS) - Posted 2 weeks ago

“A quick and unscheduled ‘pop in’ to the Shrewsbury branch saw me leave with a gorgeous bag of tops, all in the sale. A couple were items I wouldn’t usually have looked at but excellent feedback from one of the team who was honest about what didn’t work as well as what did, gave me the confirmation I needed that they were good choices.”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 1,395 reviews