French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Pleasant shopping experience in the Brighton store. Helpful, attentive staff”

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(POS) - Posted 2 weeks ago

“Very good service. The team helped me resolve a credit note query and I found some great items instore.”

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(POS) - Posted 2 weeks ago

“Fantastic service polite helpful friendly staff”

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(POS) - Posted 2 weeks ago

“Bought a t-shirt at the Junction 32 outlet that I had been after for years, got a good price in the sale!”

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(POS) - Posted 2 weeks ago

“First visit to the store at Junction 32 Castleford outlet and I was very impressed. Nice selection of clothes at very reasonable prices”

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(POS) - Posted 2 weeks ago

“Great quality and good prices. Staff at Cannock outlet were polite and professional.”

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(POS) - Posted 2 weeks ago

“Staff were very friendly and helpful, delighted with the quality of clothes too”

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(POS) - Posted 2 weeks ago

“Really nice shop at great prices great products”

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(POS) - Posted 2 weeks ago

“So pleased to have French connection in Bridgend. The staff are so helpful and polite. As an older petite lady it’s not always easy to access clothes that are stylish and timeless. Thank you so much, please don’t leave our outlet 🙏”

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(POS) - Posted 2 weeks ago

“Incredible material, affordable and so chic!”

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(POS) - Posted 2 weeks ago

“Love FC, loads of up to the fashion items at great prices. The quality is outstanding too. A win win for me.”

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(Online) - Posted 2 weeks ago

“Very easy and quick to return my items and for refund”

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(Online) - Posted 2 weeks ago

“Beautiful clothing, well made, and friendly staff”

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(POS) - Posted 2 weeks ago

“I love French connection outfits but sometimes the sizes aren’t too good and I have to buy a size up before it fits.”

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(Online) - Posted 2 weeks ago

“I bought two dresses. Paid for one and second one was try before purchase. Had five nights to decide. Wasn’t suitable. Had to return. No chance to go through return policy and fill up the details. Like broken system. Timeline gone and they charged me for dress which I didn’t even want it”

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(Online) - Posted 2 weeks ago

“Excellent customer service. Friendly chatty staff and always great clothes!”

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(POS) - Posted 2 weeks ago

“Lovely visit to Meadow Hall store. Very clean and tidy Staff very friendly and helpful Great choice of clothes, high quality, reasonable prices.”

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(POS) - Posted 2 weeks ago

“Great product, price. Staff were very helpful”

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(POS) - Posted 2 weeks ago

“Lovely customer sales lady. Excellent item. Clean store”

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(POS) - Posted 2 weeks ago

“I can always find something I like in FC”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,684 reviews