French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Friendly helpful staff. Nice dress.”

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(POS) - Posted 2 days ago

“I’m a long-time fan of the brand. Found what I was looking for with the help of the very attentive sales assistant. She was very astute at interpreting what look I was aiming to shop for. Great service.”

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(POS) - Posted 2 days ago

“Amazing service”

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(POS) - Posted 2 days ago

“Lovely pattern and material”

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(POS) - Posted 2 days ago

“Absolutely top class service every time I purchase online or enter the stores I often visit. Ordering is straightforward, delivery is safe and secure, and usually prompt, returns are so simple. Just a great service online, including the try before you buy option. Tge Cannock outlet Village store is a pleasure to shop in. Al the staff are always pleasant, polite, personable and friendly. And always informative and helpful. On top of the teh clothing is always on point and of high quality, and always great value for money.”

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(POS) - Posted 2 days ago

“The staff are friendly, you don't feel harassed when looking at the garments. They are very helpful when needed.”

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(POS) - Posted 2 days ago

“I always find something I like in French Connection usually a dress which ends bring a solid addition to my wardrobe.”

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(POS) - Posted 2 days ago

“Great helpful staff”

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(POS) - Posted 2 days ago

“Easy and quick purchase. Staff very helpful and did not feel harassed by them hovering around me. this allowed me to shop in a relaxed atmosphere and make a purchase .”

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(POS) - Posted 2 days ago

“I was looking for a dress for my grandson’s wedding in December. My daughter had seen it on line and as soon as I saw it I knew it was the one for me. Saved me traipsing round looking for one thank you French Connection.”

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(POS) - Posted 2 days ago

“Excellent product.Great staff in the Chester branch, especially the young guy.”

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(POS) - Posted 2 days ago

“French Connection is a great place to learn amazing things about the company and to learn new skills”

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(POS) - Posted 2 days ago

“Lovely staff. Beautiful clothes.”

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(POS) - Posted 3 days ago

“Top quality goods and will definitely be back”

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(POS) - Posted 3 days ago

“Great store friendly staff always willing to help you”

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(POS) - Posted 3 days ago

“It’s amazing”

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(POS) - Posted 3 days ago

“I've just discovered FC and loving it. The clothes are well made and very stylish and offer me a nice new look. The colours and fabrics are a great choice and the staff are always helpful. I have also ordered direct from the website if my size is not in store which again has been very efficient”

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(POS) - Posted 3 days ago

“Stylish clothes”

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(POS) - Posted 3 days ago

“Great range of products, beautifully made and long lasting products.”

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(POS) - Posted 3 days ago

“Great staff, very helpful. Good quality clothes.”

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(POS) - Posted 3 days ago

French Connection is rated 4.8 based on 3,092 reviews