French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.75

4.8 Rating 810 Reviews

95 %

of reviewers recommend French Connection

4.8

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“lovely store at Caledonia Park staff are so friendly and helpful, and love the clothes”

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(POS) - Posted 1 day ago

“Hi. Very happy with the customer service that I received.”

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(Online) - Posted 1 day ago

“I like French Connection clothing range. High quality clothing with contemporary flair.”

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(Online) - Posted 1 day ago

“Wonderful store and the staff are always so helpful”

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(POS) - Posted 1 day ago

“I love my chocolate polka dot dress. It fits really well, and the quality of the material and tailoring is good. It was delivered quickly and I bought it in the sale so it was great value”

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(Online) - Posted 1 day ago

“Excellent service today at French Connection in the Cotswold Designer Outlet. The assistant offered to look for my size and I was delighted with my short sleeved jumper.”

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(Online) - Posted 1 day ago

“Great quality well-made clothes, classic and stylish. I always feel good when dressed by French Connection and get lots of compliments.”

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(Online) - Posted 1 day ago

“I like the style and fit of the clothing. Quality is good too”

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(Online) - Posted 1 day ago

“Beautiful clothes, always well made”

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(Online) - Posted 1 day ago

“Excellent quality and great service”

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(Online) - Posted 1 day ago

“Beautiful clothes, great quality, excellent customer service!”

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(Online) - Posted 1 day ago

“Very happy with the products I've received so far, good quality and made to last. Exceptional customer service when I've had an issue with an order! Will continue to buy from here.”

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(Online) - Posted 1 day ago

“Every piece I've purchased from French Connection, is made using wonderful fabrics and each is beautifully constructed. Style made to last!”

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(Online) - Posted 1 day ago

“Could not fault the service with French Conection. Kept one dress. Unfortunately had to return the second one. Very Easy to do and had the refund very quickly.”

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(Online) - Posted 2 days ago

“Ordered a dress and was very happy with it”

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(Online) - Posted 2 days ago

“Good quality but on the expensive side. Sale items good value”

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(Online) - Posted 2 days ago

“I love the suit and would buy in another colour way. Note though I paid £14 for delivery to Qatar and then another £12 to accept the goods in Qatar. This is not made clear and would definitely deter me from purchasing again. Using this carrier is way too expensive.”

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(Online) - Posted 2 days ago

“I always find several pieces I like just bought a matching 2 piece casual wear but why oh why are the legs so so long?”

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(POS) - Posted 2 days ago

“High quality products, frequent sales and offers”

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(Online) - Posted 2 days ago

“Great products & always lovely staff”

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(POS) - Posted 2 days ago

French Connection is rated 4.8 based on 810 reviews