French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Really helpful, pleasant staff!”

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(POS) - Posted 2 days ago

“Great quality items, at a good price in the outlet. Polite and swift service. Store in tidy clean condition.”

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(POS) - Posted 2 days ago

“Great company to deal with, easy ordering and return process”

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(Online) - Posted 2 days ago

“Ordered x2 dresses online. Super quick delivery and both perfect fit and fantastic quality. Very happy.”

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(Online) - Posted 2 days ago

“A good company to deal with. Wide selection of fashion items. Good purchase options including try before you buy. Returns very easy.”

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(Online) - Posted 2 days ago

“Had a brilliant experience”

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(Online) - Posted 2 days ago

“French Connection is always a go to brand for me. The sizing is perfect and the quality exceptional and amazing value. I always feel great in a French Connection outfit and they last! Thank you.”

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(Online) - Posted 2 days ago

“Delivery was really fast, and products in perfect shape!”

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(Online) - Posted 2 days ago

“Excellent choice of menswear in store at the Chester store. Availability of size options, helpful staff and decent fitting rooms. Prices are reasonable and are good value for higher end products.”

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(POS) - Posted 3 days ago

“Nice place to shop in Gretna gatway village . Assistant very helpful .”

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(POS) - Posted 3 days ago

“Excellent customer service given by very friendly, helpful staff .”

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(POS) - Posted 3 days ago

“I feel that FC clothes are good value for money and wash well. I buy more FC clothes than any other brand, they fit great, I love their styles and fashions.”

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(POS) - Posted 3 days ago

“The store at East Midlands outlet is well laid out and the staff are really friendly and helpful, giving honest reviews of the garment you try on. My only suggestion is, and nothing to do with the store is that the trousers are incredibly long, even the cashier agreed and said that lots of customers buy and arrange for them to be shortened. This is impractical and off putting for many customers”

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(POS) - Posted 3 days ago

“Lovely shirt and jumper, great fit and materials. Great quality. Hi”

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(Online) - Posted 3 days ago

“I wasn't sure of my size for French Connection so ended up ordering 12 and 14 on different days...both dresses turned up as expected one dress I asked for express delivery...kept the 14 as I suspected the bodice top wouldn't fit my best assests 🫢. However returning the 12 was a breeze and the dress I kept lovely great quality and will be a favourite.”

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(Online) - Posted 3 days ago

“Very happy with the quality and service. Order came very quickly and item I ordered is exactly how it appeared online. When I struggled with returning some of my order, customer service was very helpful in promptly resolving my issue.”

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(Online) - Posted 3 days ago

“Nice product and quick delivery”

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(Online) - Posted 3 days ago

“Always loved the quality of French Connection clothing and got a nice black tshirt dress with a puff shirt - can be dressed up or down! I had some returns also and all went smoothly!”

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(Online) - Posted 3 days ago

“I love these trousers. Quality and style is always of good value. Material feels rich. Delivery and packaging is as expected. Only four stars as I wish you’d offer different trousers lengths. I’m always having to have altered.”

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(Online) - Posted 3 days ago

“Great dress and material”

Helpful Report

(Online) - Posted 3 days ago

French Connection is rated 4.8 based on 2,684 reviews