French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy ordering and swift delivery. Great trousers at a great price. 😊”

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(Online) - Posted 3 days ago

“Great choice and quality of clothes at the MacArthur Glenn outlet in Mansfield. The till was down at the time, but they were reserving the clothes until it was fixed. The customer service was great and the lady even made a fuss of my 4 year old and gave her some stickers.”

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(POS) - Posted 3 days ago

“Great selection of men’s clothes at very good prices ,”

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(POS) - Posted 3 days ago

“We found the staff very friendly the quality of the clothes looks good although not been worn yet”

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(POS) - Posted 3 days ago

“Great quality and lovely staff”

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(POS) - Posted 3 days ago

“Lots of great clothes to choose from, and very helpful friendly staff.”

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(POS) - Posted 3 days ago

“I am very pleased with the exceptional quality of the garments I recently received. The craftsmanship is evident in every stitch and the materials used feel luxurious. These items have exceeded my expectations in terms of durability and comfort. I would highly recommend this apparel to anyone seeking superior quality.”

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(POS) - Posted 3 days ago

“I bought a dress in the wrong size and had to return it. The return option was easy to work out and I was kept informed of where the parcel was. The money was also returned to my account promptly. Got the dress in the right size and it's a lovely fit, great fabric and really well made. Really pleased as it was my first ever buy with French Connection.”

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(Online) - Posted 3 days ago

“I've only been to this store (J28 Outlets) a couple of times, always plenty of bargains in the sale and great customer service”

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(POS) - Posted 3 days ago

“The clothes I’ve recently purchased from French Connection are beautifully made, great designs and excellent quality.”

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(Online) - Posted 4 days ago

“I am really impressed with the style and fit of French Connection cloths. In recent months it has been my go to Store. I really like the quality and choice and always come away with a sale.”

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(POS) - Posted 4 days ago

“Love the styles I often have to go up a size but doesn't bother me as long as it looks nice. Lovely colours and the staff are always very helpful.”

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(POS) - Posted 4 days ago

“Good quality”

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(Online) - Posted 4 days ago

“Very good help and advice”

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(POS) - Posted 4 days ago

“Great quality clothes and very helpful staff. Always a pleasure to shop in store”

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(POS) - Posted 4 days ago

“Great service and lovely clothes”

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(POS) - Posted 4 days ago

“Was in the Boulevard store, lots of bargains and excellent customer service”

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(POS) - Posted 4 days ago

“The best jeans I own is from FC”

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(Online) - Posted 4 days ago

“Lovely bright store and staff cheerful and helpful”

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(POS) - Posted 4 days ago

“First time shopper in French Connection. I was visiting the outlet centre at Cannock, with my wife who was looking for clothes for our holiday in a few weeks time. Left to my own devices I happened to go into French Connection, more out of wasting time than with a desire to buy something from there. I was impressed by the stores tidiness at first stock neatly folded and in the correct place. I then started to look at the men’s clothes and was surprised by the quality and the reasonable prices, even better when you knocked off the % discount that was on offer. I liked the designs on offer, I would say unique which made them look high end. My wasting time visit turned very quickly into one with me loaded down and balancing an arm full of new clothes. Even though my bill was three figures, I left feeling I had a lot of items for the price I paid, and feeling happy that the majority of my upcoming holiday shopping had been achieved in the one store. Although I didn’t get the assistants name who served me at the checkout, I would just like to mention how polite and friendly she was whilst remaining professional, efficient and quick. Also on reflection, I liked that I wasn’t jumped on the moment I entered the store. I was given a friendly good morning by one assistant and then left alone to look around and select my items in my own time. As summer turns to autumn, I envisage new stock for that time of year will replace the summer stock I was so impressed with. I think that means I will have to make a return visit to the Cannock store for what will be my second visit to French Connection.”

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(POS) - Posted 4 days ago

French Connection is rated 4.8 based on 2,119 reviews