French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely good quality items. Perfect fot”

Helpful Report

(POS) - Posted 1 week ago

“Both of the sales assistants were very helpful in finding what I wanted. The store had a great atmosphere and pleasant staff.”

Helpful Report

(POS) - Posted 1 week ago

“Not very good customer service as my partner whilst trying on a ladies garment stood on a “ security tag pin”. Whilst the assistant was very casual and just took the pin from my partner and placed the pin with others in the drawer. We then had to ask for the possibility of a first aid kit as my partner’s foot was bleeding quite profusely. The male member of staff who brought the first aid kit seemed genuinely more concerned.”

Helpful Report

(POS) - Posted 1 week ago

“The shop was clean and well laid out. Staff were friendly and helpful. The quality of the clothes were really good and so were the prices.”

Helpful Report

(POS) - Posted 1 week ago

“Very impressed with the quality of material, particularly the linen blend shirt. Great to see the use of sustainable materials.”

Helpful Report

(POS) - Posted 1 week ago

“We found some bargins in the sale at the Chester branch and the lady on the till was lovely and explained about the extra discount and receipts perfectly.”

Helpful Report

(POS) - Posted 1 week ago

“Easy ordering. Good communication and well packaged goods.”

Helpful Report

(Online) - Posted 1 week ago

“My experience was good . The staff were helpful”

Helpful Report

(POS) - Posted 1 week ago

“Cheerful wearable clothes made well in variety of feminine styles.”

Helpful Report

(POS) - Posted 1 week ago

“Lovely clothes, the prices were very reasonable. I bought myself 2 pairs of trousers and a tea shirt. I bought my husband 2 shirts and a T shirt. My husband has worn them all, he likes them. 10/10 for that, usually ended up swopping things for him.”

Helpful Report

(POS) - Posted 1 week ago

“I am so thrilled with my beautifully crafted shirt with exquisite pintucks and details on the collar, opening seam and lined cuffs. It was the perfect size in a small with plenty of room for comfort and style with a pair of white capri pants. Another wonderful item to add to my French Collection lol. Thank you!”

Helpful Report

(Online) - Posted 1 week ago

“Quality and a bargain. Staff very helpful and pleasant.”

Helpful Report

(POS) - Posted 1 week ago

“I visited your store in gretna, always make it a stop off on our travels to dog shows and our otterhound is always made welcome 😁. Staff are lovely, helpful and approachable, and I love your clothing, buy something every visit.”

Helpful Report

(POS) - Posted 1 week ago

“Fab dress, quick delivery and great packaging.”

Helpful Report

(Online) - Posted 1 week ago

“the man in Bath shop was very attentive but gave you space too! Great thank you”

Helpful Report

(POS) - Posted 1 week ago

“Visited the store recently at the Tewkesbury Outlet. It was very inviting and well set out and the assistants were very helpful and friendly and on no way pushy (which I dislike in a store) I tried on two items which I was very happy with and the prices were great, so I purchased both! Looking forward to a future visit.”

Helpful Report

(POS) - Posted 1 week ago

“The staff we very helpful and the experience of shopping with you was extremely pleasant”

Helpful Report

(POS) - Posted 1 week ago

“I am happy with the short I bought although I had to return the trouser as the length was short. My money was refunded without hazzels.”

Helpful Report

(Online) - Posted 1 week ago

“Fabulous clothing and the store staff were so helpful.”

Helpful Report

(POS) - Posted 1 week ago

“Good quality reasonably priced fashion”

Helpful Report

(Online) - Posted 1 week ago

French Connection is rated 4.8 based on 2,119 reviews