French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely shop with friendly helpful staff who are not at all pushy.”

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(POS) - Posted 2 weeks ago

“I shopped at McArthur Glen at East Midlands outlet. Assistants there was so helpful, courteous and polite. They explained about returns (purchased 3 items for my son) as I asked about the policy in case he needed to exchange them. I also went to the outlet at York and they too was as helpful as they could be, poor staff had IT problems but coped magnificently without causing any problems for shoppers”

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(POS) - Posted 2 weeks ago

“Customer service was impeccable, very helpful and pleasant”

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(POS) - Posted 2 weeks ago

“Well described item. Easy to order from a clear website.”

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(Online) - Posted 2 weeks ago

“I haven't shopped with the brand for a while, but with the demise of Ted Baker, and after not being able to find anything in Reiss that I liked I decided to pop in and see waht was new. Soooo glad I did, picked up a really nice knitted Polo top which fits really well, and also a slighlty dressy polo shirt which will be great for pairing with Jeans and rainers for going to the pub”

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(POS) - Posted 2 weeks ago

“Good quality of clothes and reasonable priced”

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(POS) - Posted 2 weeks ago

“Lovley shopping experience in the Cannock store, assisstant on the till couldn't have been nicer. Very friendly and chatty without being to much. Can't wait to visit again”

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(POS) - Posted 2 weeks ago

“Good products, timely delivery, good communication, all as I hoped when it arrived safely!”

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(Online) - Posted 2 weeks ago

“Arrived in timescale”

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(Online) - Posted 2 weeks ago

“Easy to order. Dress exactly like the online pictures and size perfect!”

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(Online) - Posted 2 weeks ago

“Excellent service for deliveery and returns”

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(Online) - Posted 2 weeks ago

“Staff were friendly and helpful”

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(POS) - Posted 2 weeks ago

“Such lovely staff at the Wembley outlet store and the lady told me about the One app to use”

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(POS) - Posted 2 weeks ago

“Staff we're friendly helpful, giving time to consider what you we're thinking of buying.”

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(POS) - Posted 2 weeks ago

“Great customer service and easily found what I came for. Great range of clothing too”

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(POS) - Posted 2 weeks ago

“The staff at this store are always helpful, it is a well organised shop, always a delight to visit”

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(POS) - Posted 2 weeks ago

“The clothes are of a great quality whilst also being true to size meaning they last even after several washes! Whenever I visit a store I always find the staff are very efficient in offering advice and support to make any transactions simple and easy.”

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(POS) - Posted 2 weeks ago

“Assistant was very helpful, made suggestions and got alternative sizes when asked. Clothes are great quality at FC”

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(POS) - Posted 2 weeks ago

“Used the Chester store. Very friendly helpful staff. Good summer collection just in. Nicely laid out.”

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(POS) - Posted 2 weeks ago

“I like desIgn of FC”

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(Online) - Posted 2 weeks ago

French Connection is rated 4.8 based on 1,395 reviews