French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 823 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to use and make a purchase. There was a problem with the jeans I ordered being faulty but the customer services were contactable and I got help to make a return.”

Helpful Report

(Online) - Posted 2 weeks ago

“The service I received was fantastic. Would definitely go back.”

Helpful Report

(POS) - Posted 2 weeks ago

“Excellent quality white shirt.”

Helpful Report

(Online) - Posted 2 weeks ago

“Good quality clothes, affordable and classic pieces”

Helpful Report

(POS) - Posted 2 weeks ago

“Web site easily navigated,fast delivery and communication and updates excellent”

Helpful Report

(Online) - Posted 2 weeks ago

“Lovely design and nice material”

Helpful Report

(Online) - Posted 2 weeks ago

“Bought a T-shirt and underwear. Both great quality. Arrived on time”

Helpful Report

(Online) - Posted 2 weeks ago

“Lovely shop. Staff worked hard to find my look. At no time did I think they were selling me stuff. I thought they genuinely wanted me to get what I wanted which I did. I also righthand they were as pleased as me. Helped me with a fresh experienced approach”

Helpful Report

(POS) - Posted 2 weeks ago

“The staff is really good and helpful.”

Helpful Report

(POS) - Posted 2 weeks ago

“Friendly and helpful member or stuff and lovely jacket . Thank you”

Helpful Report

(POS) - Posted 2 weeks ago

“Staff were very helpful friendly best in the whole day bought items”

Helpful Report

(POS) - Posted 2 weeks ago

“There was nothing on my shopping list when I accompanied my partner into French Connection and the men's area was quite small... but wow! I couldn't resist the superb look, finish and fit of a Faux Suede Bomber Jacket and an olive green Linen Blend Short Sleeve Shirt. Very happy with my unexpected purchase! :)”

Helpful Report

(POS) - Posted 2 weeks ago

“You are doing great”

Helpful Report

(POS) - Posted 2 weeks ago

“Great experience”

Helpful Report

(POS) - Posted 2 weeks ago

“Always have and always will love French Connection, great service and shop and online. Great products, quality and style. French connection you make me happy 🥰”

Helpful Report

(POS) - Posted 2 weeks ago

“Really chuffed with my new jumper”

Helpful Report

(POS) - Posted 2 weeks ago

“Lovely shop, nice quality clothes we were made welcome purchases a fabulous pair of jeans.”

Helpful Report

(POS) - Posted 2 weeks ago

“Good shirts and on wonderful offers. Bought a handful for this year. Will come back for more. Staffs were really kind and helpful.”

Helpful Report

(POS) - Posted 2 weeks ago

“Lovely clean shop, friendly and helpful staff. Good choice of clothing.”

Helpful Report

(POS) - Posted 2 weeks ago

“Quick delivery despite there being no option to get next day delivery. Good communication when I contacted by email. Order was perfect and true to size.”

Helpful Report

(POS) - Posted 2 weeks ago

French Connection is rated 4.7 based on 823 reviews