French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Friendly Very helpful Great vibes”

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(POS) - Posted 2 weeks ago

“Excellent quality”

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(POS) - Posted 2 weeks ago

“Lovely product and friendly staff.”

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(POS) - Posted 2 weeks ago

“Helpful staff, promt delivry, great jumper.”

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(Online) - Posted 2 weeks ago

“Good quality pieces. Love the mix of feminine and structured”

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(Online) - Posted 2 weeks ago

“Very friendly and helpful staff who know and understand the importance of customer service.”

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(POS) - Posted 2 weeks ago

“I bought matching lounge set. It fits beautifully and is so comfortable for home and running errands”

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(POS) - Posted 2 weeks ago

“Excellent item, fit true to size.”

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(Online) - Posted 2 weeks ago

“French Connection has a good variety of clothing, which is very wearable. The styles are fashionable, attractive and reasonably priced. The sales assistants were very friendly and helpful. I am pleased with my purchase and look forward to wearing it for a long time. It's well made and very comfortable and I think it was a good purchase.”

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(POS) - Posted 2 weeks ago

“Staff showed excellent customer service”

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(POS) - Posted 2 weeks ago

“Bought a beautiful dress and enjoy wearing it”

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(Online) - Posted 2 weeks ago

“Fantastic service, found what I was looking for.”

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(POS) - Posted 2 weeks ago

“Excellent quality and styles always and the staff in my local store are very helpful and great advice on styling.”

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(POS) - Posted 2 weeks ago

“Love French connection stylish clothes and great quality. The staff are very helpful and professional”

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(POS) - Posted 2 weeks ago

“Quality of jogging bottoms is great. The only problem I have is that you don't make them in different lengths! I am only 5ft 2 in and have to pay to have them shortened. I hear quite a few people having the same complaint. We are not all 6ft amazons.”

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(POS) - Posted 2 weeks ago

“It was the 1st time I had been in this store, it was so clean & tidy. The clothes were well stocked & the displays was beautiful. Staff were very friendly & helpful, also they was an offer on % off all clothes so even better . I will definitely be coming back 💛🧡”

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(POS) - Posted 2 weeks ago

“The ladies in the shop were very helpful with sizing etc and helped me find a bag I had seen on a previous visit which I then purchased. I am very happy with it.”

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(POS) - Posted 2 weeks ago

“I purchased a Harrington jacket which was excellent qality with a good feel tpo the material and in a beautiful colour.”

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(POS) - Posted 2 weeks ago

“I’ve loved French Connection for years but it’s fabulous now so many new things.”

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(Online) - Posted 2 weeks ago

“Lovely, clean and inviting French Connection shop at the East Midlands outlet. Staff very helpful and friendly. Great stock.”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 1,395 reviews