French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Olite”

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(POS) - Posted 3 weeks ago

“First time visiting The Tewkesbury Store and it is a lovely store, staff were really friendly, I will definately be back”

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(POS) - Posted 3 weeks ago

“I have had excellent service from French Connection this week! The manager of the Cotswold Outlet ( Gina) responded very swiftly when I reported a mark on a product I had bought and kindly arranged for a replacement to be delivered.Thank you so much for this polite and efficient service which made me feel like a valued customer!”

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(POS) - Posted 3 weeks ago

“Exceptional service. Staff were helpful and pricing value was good.”

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(POS) - Posted 3 weeks ago

“Lovely friendly help in store with great guidance”

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(POS) - Posted 3 weeks ago

“I absolutely love French Connection clothes, especially the dreses which fit my body shape really well.”

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(POS) - Posted 4 weeks ago

“Staff absolutely brilliant. Help me find the perfect outfit (actually two outfits) when I was on a tight schedule.”

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(POS) - Posted 4 weeks ago

“Went to the Swindon branch, shop layout excellent plenty of room. Branch clean and bright, staff very friendly nothing was to much trouble,”

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(POS) - Posted 4 weeks ago

“Always receive cheery welcome and good service”

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(POS) - Posted 4 weeks ago

“Excellent variety off clothes, nice polo t shirt purchased”

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(POS) - Posted 4 weeks ago

“Quality product. Eco packaging. Their free return is commendable. However, the received product has not always been as advertised. But then, that’s the drawback of many online products.”

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(Online) - Posted 4 weeks ago

“The staff were great”

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(POS) - Posted 4 weeks ago

“Great range, friendly staff, sale items very good value. Quality and good fit.”

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(POS) - Posted 4 weeks ago

“I went into the store and the store manager was super helpful I. Helping me decide on the pieces I took.i was In The mall all day shopping but could not find any summer dresses. But as soon. As I walked in I found some beautiful pieces”

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(POS) - Posted 4 weeks ago

“Have worn French Connection since my 20s and have now turned 60! Dress and skirt length is now a consideration but the styles never date and stand out from other brands decades after decade! I have since passed down my favourite 90s pieces to my daughter - timeless classics! X”

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(Online) - Posted 4 weeks ago

“I am really happy with my velvet trousers.”

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(Online) - Posted 4 weeks ago

“Great quality clothes ans delivery usually within a week or so. I love being made aware of the price reductions, always keen on a bargain!”

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(Online) - Posted 4 weeks ago

“Excellent service, very helpful, it's the first time I've been to your shop but it won't be the last, very pleased with my purchase, it looks & feels amazing.”

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(POS) - Posted 4 weeks ago

“Good quality , store and staff in meadow hall Sheffield helpful and friendly .”

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(POS) - Posted 4 weeks ago

“love it, like the designs”

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(POS) - Posted 4 weeks ago

French Connection is rated 4.8 based on 2,684 reviews