French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful”

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(POS) - Posted 2 weeks ago

“Ibought a lovely dress fits perfectly lovely design polite service”

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(POS) - Posted 2 weeks ago

“Well layed out store quality clothes excellent prices”

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(POS) - Posted 2 weeks ago

“Clothes selection very well laid out and excellent customer service”

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(POS) - Posted 2 weeks ago

“Bought a lovely cream laced shirt. Quality is excellent. There were a lot of lovely clothes in the store. Staff were very pleasant and welcoming.”

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(POS) - Posted 2 weeks ago

“Very good staff and shopping experience”

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(POS) - Posted 2 weeks ago

“Shop assstant very helpful”

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(POS) - Posted 2 weeks ago

“Purchased a polo shirt. The quality and fitting is very good. Value for money buy. Would definitely recommend others”

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(POS) - Posted 2 weeks ago

“My first time shopping at French Connection and it will not be the last. I was taken away with the quality and feel of the items I purchased, love wearing them and it has become one of my go outlets.”

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(POS) - Posted 2 weeks ago

“It’s my go to shop ! Love it 🥰”

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(POS) - Posted 2 weeks ago

“Unique good quality clothing. Love the Krista lace knit bomber jacket I got it feels bespoke and unique. The crepe light collard tie waist top is also usual and in my favourite colour.”

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(POS) - Posted 2 weeks ago

“Stylish but classic clothes which I’ve been wearing for decades”

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(POS) - Posted 2 weeks ago

“The Swindon store was clean and tidy and staff friendly and professional”

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(POS) - Posted 2 weeks ago

“Glad to help. My experience has not been very satisfactory I purchased a dress but due to it’s length had to return it hoped I could shorten it but looked difficult on return within two weeks as advised I was not able to obtain refund only credit note. Nothing in store suitable for me as I am 81 years fashion not for me. Now grandaughers party looming and no dress. Manager in store not helpful at all refused my refund as policy not helpful to me. No dress only credit note.”

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(POS) - Posted 2 weeks ago

“Nice store, well laid out and good prices and range of atock. Staff efficient and helpful.”

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(POS) - Posted 2 weeks ago

“Staff were very helpful and happy in their work The dress I bought fits lovely and well made .the blouse I bought had a small mark on it but came out in the wash and the lady who served me said to bring it back if stain did not come out”

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(POS) - Posted 2 weeks ago

“Lovely helpful staff. Nicely laid out store.”

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(POS) - Posted 2 weeks ago

“Very good staff who were very helpful nothings was too much trouble. The items bought were fantastic and such good value and quality”

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(POS) - Posted 2 weeks ago

“Chester store have very good staff and a well presented shop”

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(POS) - Posted 2 weeks ago

“Lovely helpful staff nothing too much trouble”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,119 reviews