French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 823 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Delivery is very quick. Refunds are acknowledged quickly. Prices are very affordable and great choice.”

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(Online) - Posted 3 weeks ago

“Lovely shop. The assistant was extremely pleasant and helpful Appreciated finding extra small clothes which are hard to find The styles are really classic and suited me”

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(POS) - Posted 3 weeks ago

“Good service and fab sales bought loads will buy again”

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(POS) - Posted 3 weeks ago

“Staff are excellent, helpful and knowledgeable, couldn’t wish for better”

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(POS) - Posted 3 weeks ago

“Amazing customer service in the store!”

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(POS) - Posted 3 weeks ago

“We visited the Gretna Gateway store, I managed to find exactly what I was looking for! In store there was plenty that caught my eye. Despite it being nearly closing time the staff were really helpful & we didn’t feel rushed.”

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(POS) - Posted 3 weeks ago

“The store in Glasgow is beautiful with so many gorgeous items to choose from. The store assistant was really helpful when I visited recently and found my size quickly and efficiently. I’m looking forward already to my next visit for my summer wardrobe”

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(POS) - Posted 3 weeks ago

“Good quality at a reasonable price”

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(Online) - Posted 3 weeks ago

“Helpful and friendly staff. A lady was able to help me find my gift receipt from a return just after christmas. I have purchased some lovely items from here and good quality. They wash well and are true to size. My daughter was able to find something for herself too. Very pleased with our visit today.”

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(POS) - Posted 3 weeks ago

“The quality of the fabric is great. Although the size was larger than it appeared in the images, I decided to keep it as it is really comfortable.”

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(Online) - Posted 3 weeks ago

“Good quality clothing which is stylish and reasonably priced.”

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(Online) - Posted 3 weeks ago

“Clean tidy shop. Great sales assistant”

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(POS) - Posted 3 weeks ago

“Shop had steal deals and the customer service was top class. Good designs and great quality.”

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(POS) - Posted 3 weeks ago

“beautiful jeans great customer sevice, I had to change the size and everything went smoothly and easily”

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(Online) - Posted 3 weeks ago

“lovely great quality thank you”

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(Online) - Posted 3 weeks ago

“Staff very welcoming and couldn't do enough for us when asking about sizes”

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(POS) - Posted 3 weeks ago

“Lovely store and a superb assistant”

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(POS) - Posted 3 weeks ago

“Great, no issues”

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(POS) - Posted 3 weeks ago

“great shirt, sent very quickly. Intend to wear it for my son's bar mitzvah.”

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(Online) - Posted 3 weeks ago

“Bought a beautiful cardigan, the shop was clean and tidy and was a pleasureable shopping experience. The staff member at the till was lovely and I had nice chat with her. I regularly shop here and its always a good experience.”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.7 based on 823 reviews