French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Beautiful items, luxury feel at affordable prices.”

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(POS) - Posted 4 weeks ago

“All items displayed via Website are true to size, fantastic quality”

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(Online) - Posted 4 weeks ago

“First time we went to french connection at the Cannock designer out let. The ladies were lovely, nothing was to much for them, treated my daughter as though they were her personal shoppers and she relished every moment of it. Thank you for making my life so easy and creating the best dressed girl on her first day in 6th form, all for under £100!! Business attire perfection”

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(POS) - Posted 4 weeks ago

“Very good response and very good staff. Very friendly and very helpful.”

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(POS) - Posted 4 weeks ago

“French Connection clothes are so eye catching and stylish. Very comfortable, wear well and affordable prices. I love the cut and the colours of the dresses.”

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(Online) - Posted 4 weeks ago

“Ordered on-line . Parcel arrived after a few days . Sadly had to return as not my style although the dress itself was lovely . Easy returns . Money back in account shortly after received . Email updates along the way . So whilst I returned the item the customer service was good . Thank you and would order again .”

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(Online) - Posted 4 weeks ago

“Good products and designs”

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(POS) - Posted 4 weeks ago

“Easy to navigate website, good details of products with multiple photos and videos. Prompt dispatch and trackable delivery. Timely processing of refunds”

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(Online) - Posted 4 weeks ago

“Amazing they b4 you buy concept. Love it finally a company with HUMANS Who understand customer service, commitment, follow up and respect. I love French Connection for making me feel special xx”

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(Online) - Posted 4 weeks ago

“Bought 2 dresses very good quality & price amazing for designs/ fashion that are a little bit different. Feel great when wearing them as it’s nice to wear something more unique Regulat updates , Tracking & communication was very good”

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(Online) - Posted 4 weeks ago

“I just love French Connection T shirts . Always stand out designs. Great to dress up or dress down.”

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(Online) - Posted 4 weeks ago

“Bought a t shirt, excellent quality and style. Very prompt delivery.”

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(Online) - Posted 4 weeks ago

“Recently ordered a few items from French Connection, really impressed with both the look and quality , very reasonably priced .”

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(Online) - Posted 4 weeks ago

“Really helpful staff, it was a pleasure to shop there. The prices and the quality are both very reasonable.”

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(POS) - Posted 4 weeks ago

“Great quality clothing, really helpful staff some fab new lines but also still savings available on sale, whats not to like!”

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(POS) - Posted 4 weeks ago

“Lovely caring and helpfull staff”

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(POS) - Posted 4 weeks ago

“I have never been disappointed with your clothing every time I have purchased it Very good value for money and with the quality”

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(POS) - Posted 1 month ago

“Beautiful clothing with lots of variety and lovely staff”

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(POS) - Posted 1 month ago

“Went to French connection in medowhall and was thoroughly impressed with the clothes and the helpfulness of the staff. Only improvement I would say it needed is the attention to what’s on the rails. There were a lot of damaged and dirty clothes”

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(POS) - Posted 1 month ago

“I found the French Connection website super easy to navigate and it goes without saying quality products too - oops ,there ya go, I said it. My items always arrive within the specified time frame.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,684 reviews