French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent range of products, lovely fabrics and styling, very friendly and helpful staff!”

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(POS) - Posted 2 weeks ago

“I have bought quite a number of items from French Connection and have always been delighted with each purchase. I have bought online and instore. Easy process online and when visiting a store have always found staff to be friendly and helpful. Never had any problem. Love French Connection clothing and so does my husband.”

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(POS) - Posted 2 weeks ago

“Great location and brilliant staff always”

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(POS) - Posted 2 weeks ago

“We visited the French Connection store in the Cotswold Shopping Outlet and thought it was well run with very good staff and a good range of clothes for both women and men.”

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(POS) - Posted 2 weeks ago

“Bought 3 lovely dresses which fits me well and the quality seems really good. One of them I wear on a wedding in September.”

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(Online) - Posted 2 weeks ago

“Great staff in Tunbridge Wells store, very accommodating”

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(POS) - Posted 2 weeks ago

“Purchased 2 dresses , lovely quality , the fit is true to size , have bought French Connection clothes for years , never a bad purchase.”

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(Online) - Posted 2 weeks ago

“Perfect shopping experience. Very polite and knowledgeable staff. A seamless transaction.”

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(POS) - Posted 2 weeks ago

“very nice designs and fabrics and a good price point.”

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(Online) - Posted 2 weeks ago

“Loved the quality and the fit of clothes”

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(POS) - Posted 2 weeks ago

“Very poor service when returning items and the description on the website of items was not accurate”

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(Online) - Posted 2 weeks ago

“Colours, styles, all spot on”

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(Online) - Posted 2 weeks ago

“Always friendly service and a good selection of beautiful clothes”

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(POS) - Posted 2 weeks ago

“The dress fits me well”

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(Online) - Posted 2 weeks ago

“Lovely quality clothes sizes correct on chart always delivered on time and any returns dealt with efficiently”

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(Online) - Posted 2 weeks ago

“Friendly, helpful relaxed, no pressure.”

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(POS) - Posted 2 weeks ago

“Delighted, Good quality”

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(Online) - Posted 2 weeks ago

“Friendly and efficient service.”

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(POS) - Posted 2 weeks ago

“Good quality products, I am happy with my purchases.”

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(POS) - Posted 2 weeks ago

“Staff in the Glasgow store were exceptional in their friendliness and knowledge. They were a delight to shop with”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,119 reviews