French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Brilliant design and quality at a fair price. The clothes are well designed for 'normal bodies ' my go to shop”

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(POS) - Posted 3 weeks ago

“Easy to order and swift delivery of a beautiful dress.”

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(Online) - Posted 3 weeks ago

“Excellent customer service”

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(Online) - Posted 3 weeks ago

“Lovely shop visited the one in Cannock and the staff were really nice and friendly. Found the perfect dresses”

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(POS) - Posted 3 weeks ago

“Service very good at Swindon shopping outlet. The quality of the clothing spot on as always .”

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(POS) - Posted 3 weeks ago

“I love french connection for myself and my husband. Good quality clothes. The staff are always welcoming and very often remember who you are. That's a special touch.”

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(POS) - Posted 3 weeks ago

“Always great quality clothes. On the rare occasion I need to return, process is quick and simple”

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(Online) - Posted 3 weeks ago

“Really helpful, attentive staff at the Brighton store. Great representatives for French Connection!”

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(POS) - Posted 3 weeks ago

“Beautiful clothes, I purchased a lovely dress, which stunning. The staff were extremely helpful & friendly. Very happy with my purchase.”

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(POS) - Posted 3 weeks ago

“French connection offers stylish, quality clothes at an affordable price!”

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(Online) - Posted 3 weeks ago

“Great quality clothes at decent prices”

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(Online) - Posted 3 weeks ago

“Beautiful store and stock but the staff didn’t acknowledge me once, offer help or even give a simple hello. I tried on various things before buying and would have appreciated help getting different sizing once in the fitting room - would have bought more if someone could have grabbed me a size. Just bought what I had as I didn’t want to get changed and go back out to grab more sizes to try again.”

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(POS) - Posted 3 weeks ago

“Sheffield meadowhall,is my favourite branch.always very helpful staff and friendly atmosphere is very welcoming with a great product range”

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(POS) - Posted 3 weeks ago

“I LOVE the French connection collections, so chic and always exactly what I want every time I shop!”

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(POS) - Posted 3 weeks ago

“Great service from FC Chester all staff excellent with sensible advice from Joe”

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(POS) - Posted 3 weeks ago

“Efficiency good communication”

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(Online) - Posted 3 weeks ago

“Lovely staff and easy to try on”

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(POS) - Posted 3 weeks ago

“Friendly approachable staff and lovely selection of good quality clothes at reasonable prices”

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(POS) - Posted 3 weeks ago

“Love it!!!!!!!!!!”

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(POS) - Posted 3 weeks ago

“Lovely staff, gave advice, shared tips and took time with everyone in the store- great range and not normally somewhere I shop, but now first choice. Got a great outfit, lovely quality and good price.”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.8 based on 1,395 reviews