French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The quality of the clothes are good.”

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(Online) - Posted 1 month ago

“Lovely shop and service”

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(POS) - Posted 1 month ago

“Great service, just wish you had more in the sales!”

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(Online) - Posted 1 month ago

“The ladies at Cannock outlet are professional friendly and very helpful.”

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(POS) - Posted 1 month ago

“The sizing was so off. The striped poplin long sleeve popover shirt I bought in an S was incredibly oversized. I think even an xxs would still have been too large. Sadly had to return it.”

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(Online) - Posted 1 month ago

“Excellent quality of clothes, lovely styled.”

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(POS) - Posted 1 month ago

“Great quality , both my husband and myself found lots to choose from . shopped in Banbridge outlet and found staff really pleasant and helpful”

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(POS) - Posted 1 month ago

“Great quality, very good prices”

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(POS) - Posted 1 month ago

“Customer service and stock. Such a lovely experience went back the next day to purchase the other lovely clothes eyed up. Every single member of staff could not have done enough and were so so helpful looking for sizes”

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(POS) - Posted 1 month ago

“Had the item I wanted and the member of staff that served me was very pleasant & helpful. Very good experience.”

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(POS) - Posted 1 month ago

“Superb customer service, not at all pushy but great advice and product knowledge 👍”

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(POS) - Posted 1 month ago

“My server was so friendly, polite and chatty. She paid interest in my day and it was a very nice change from having the usual grunts you tend to get from other brands. Regrettably I cannot remember her name but please give her the feedback she deserves if you can figure out who served me.”

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(POS) - Posted 1 month ago

“Lovely bag and lovely service”

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(POS) - Posted 1 month ago

“Lovely shop with quality items !”

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(POS) - Posted 1 month ago

“Great service, explained all offers available and staff where very attentive”

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(POS) - Posted 1 month ago

“Excellent service & very happy with my purchases”

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(POS) - Posted 1 month ago

“Perfect. Items very good”

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(POS) - Posted 1 month ago

“Called in to buy some jeans and got the usual warm welcome from all the staff, which is a huge plus point when I am deciding on where to shop for clothes. A good selection of sale and new collection clothing.”

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(POS) - Posted 1 month ago

“Item I brought was in the sale gor a great price and nice material, shop assistant at Mcgarthur Glen Cannock was also polite”

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(POS) - Posted 1 month ago

“Really helpful staff”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 3,100 reviews