French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I've purchased a number of items over the last few years and the quality has always impressed. Add to that the great service and prices and you are never let down.”

Helpful Report

(POS) - Posted 1 month ago

“For Style and Quality French Connectiion can't be beaten. As a true Petitte - 5'1" wgt 7st, some garments are not for me in proportion, but when II do find the right garments I am guaranteed to love them. !”

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(Online) - Posted 1 month ago

“Clothes excellent fit and fabulous quality”

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(Online) - Posted 1 month ago

“enjoyed my visit to your store and my purchase was brilliant several people have commented on how smart the shirt looked and such a reasonable price.”

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(POS) - Posted 1 month ago

“Good quality and design”

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(POS) - Posted 1 month ago

“Great service”

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(POS) - Posted 1 month ago

“I’ve placed an order but haven’t received an email to confirm my purchase. My only confirmation is that the payment has been taken!”

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(POS) - Posted 1 month ago

“Now I have started buying French collection clothes I find them good quality for a good price and extremely pleased with fit”

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(POS) - Posted 1 month ago

“Always friendly, efficient and professional service. Thankyou”

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(POS) - Posted 1 month ago

“Interesting fashions that inspire.”

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(Online) - Posted 1 month ago

“I know for sure that everything I order from French Connection will fit perfectly & look as good as it did when viewing their products. I've NEVER BEEN DISAPPOINTED with anything I've ordered over the passed FOUR YEARS since coming back to the UK after 18years in Crete. THANKYOU FRENCH CONNECTION FOR YOUR QUALITY & PERFECT FIT.”

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(Online) - Posted 1 month ago

“I bought two items from French Connection and both are exactly as I expected. I also liked that you can try before you buy - if this hadn't been an option, I wouldn't have ordered from French Connection.”

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(Online) - Posted 1 month ago

“Excellent quality clothes and service. True to size and clolur.Very prompt processing online orders and delivery I have now made several online orders and very happy 😊”

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(Online) - Posted 1 month ago

“The clothing is lovely and well displayed. Unfortunately the staff were unprofessional they were talking about private things whilst i was at the checkout and i didn’t feel they were interested in providing a good service.”

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(POS) - Posted 1 month ago

“Stylish modern clothes”

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(Online) - Posted 1 month ago

“Excellent service very friendly customer service in store.”

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(POS) - Posted 1 month ago

“Visited French Connection at Gateway Outlet, Gretna, staff were so friendly and helpful. Could have spent a fortune !!!”

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(POS) - Posted 1 month ago

“I love the clothes in French Connection but I would like to see petite versions of some designs as clothing can be very long. Staff are naturally friendly and helpful.”

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(POS) - Posted 1 month ago

“Always on time. Respond to questions asap. Returns and credits all on time”

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(Online) - Posted 1 month ago

“I ordered a linen blend white wrap over shirt in the sale and was so happy when it arrived. The material and style was absolutely gorgeous which complimented my outfit. It also arrived in good time. It was well worth the price and i highly recommend this item.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 3,100 reviews