French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 823 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Enjoyed my shop, picked up some amazing quality items on sale and the staff were as excited as I was for me. All happy and friendly, was a great shop”

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(POS) - Posted 4 weeks ago

“French Connection offers stylish and good-quality clothing at reasonable prices. The designs are modern and versatile, though sizing can sometimes be inconsistent.”

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(Online) - Posted 1 month ago

“Good quality items and quick delivery 👍”

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(POS) - Posted 1 month ago

“Superb quality excellent customer service. I have pleasure in recommending French Connection to you.”

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(Online) - Posted 1 month ago

“Staff were very helpful and advising correct size and style of clothes for me”

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(POS) - Posted 1 month ago

“Love the clothing. Some very unique pieces”

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(POS) - Posted 1 month ago

“Great outfits and love the trendy colours.”

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(POS) - Posted 1 month ago

“Sales always attract me there.most of the times such beautiful stuff is under sale”

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(POS) - Posted 1 month ago

“I purchased a blouse and it was exactly what I wanted, I looked at other shops so I was delighted. The staff were very helpful.”

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(POS) - Posted 1 month ago

“Quick delivery and lovely quality dress when it arrived”

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(Online) - Posted 1 month ago

“Some great merchsndise. Just a pity there wasn't enough room in the store for a wheelchair to fit between aisles. (Ordinary manual chair)”

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(POS) - Posted 1 month ago

“Good customer service and helpfully staff.”

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(POS) - Posted 1 month ago

“I purchased quite a few dresses and shirts in the sale online. Excellent quality and communication including easy free returns which is key reason I purchased online. Customer service team also very good.”

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(Online) - Posted 1 month ago

“From the moment I entered the shop I was warmly greeted. Whilst pondering around the racks, I was offered help with what I was looking for without being pushy. Items I was holding whilst carrying on looking were taken off me and put into a changing room after I asked for this without any bother. All staff were lovely, friendly, approachable and knowledgable about the clothing in the store, helping me piece items to match. Shall defo be returning to the Gretna store next time I’m Passing through. What a lovely atmosphere it is in there!!”

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(POS) - Posted 1 month ago

“Excellent friendly assistance at Princes Square, Glasgow store on 27/3/26”

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(POS) - Posted 1 month ago

“Very friendly staff. Great customer service from the dressing room to the cashier.”

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(POS) - Posted 1 month ago

“The clothes are always so tempting! I love the fit of the shirts and the feel of the sweaters. Such great quality and the staff are always friendly.”

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(POS) - Posted 1 month ago

“Love my new purchases!”

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(Online) - Posted 1 month ago

“We were looking for a particular tshirt, and found it and in the size we required. Its lovely quality as usual. Thank you”

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(POS) - Posted 1 month ago

“Finding clothes for a male teenager isn't easy. However, we discovered that the size small was perfect for our 16 year old. He loved the sweatshirts, which are so much smarter that the usual sport's gear. He is already planning his next purchases.”

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(POS) - Posted 1 month ago

French Connection is rated 4.7 based on 823 reviews