French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good collection of menswear clothi g”

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(Online) - Posted 3 weeks ago

“Excellent shop and service, fantastic sale.”

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(POS) - Posted 3 weeks ago

“French Connection is my new favourite shop! I love the variety, the quality and the price of the clothes. Finally a shop that caters for the normal woman!”

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(POS) - Posted 3 weeks ago

“Bought a lovely in season dress for less than half price, beautiful peach that looks stunning and is so soft and light. Got loads of compliments. French connection sales you can get good stuff at great prices”

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(POS) - Posted 3 weeks ago

“Always a great service, smooth and easy.”

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(Online) - Posted 3 weeks ago

“Disappointed that every time I buy something in the sale it is then reduced again within a day or two. So frustrating and makes me feel like not buying again”

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(POS) - Posted 3 weeks ago

“Excellent, rapid service of quality items. My items were well individually wrapped and arrived ready to wear. Very pleased on all fronts.”

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(Online) - Posted 3 weeks ago

“I have bought several items from French connection and I am always happy with them. The quality is so good .”

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(Online) - Posted 3 weeks ago

“good quality good value clothing”

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(POS) - Posted 3 weeks ago

“This was my first ever purchase from French Connection. I am super impressed with their sale prices and quality of their products.”

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(POS) - Posted 3 weeks ago

“Jumper arrived, much larger than expected. Returned via their method. Have been waiting 2 weeks for a refund. Sent emails, had no response.”

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(Online) - Posted 3 weeks ago

“It is always a pleasure to visit the store. It always has something fresh and fashionable. Customer Service is excellent.”

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(POS) - Posted 3 weeks ago

“Good quality, good value and on trend”

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(Online) - Posted 3 weeks ago

“Went the Cotswold Outlet French Connection Shop - managed to purchase two really nice quality shirts - bought one and went back for another. The staff at the shop were a credit to your company, very engaging, friendly and helpful. I will certainly be back and recommend you to friends & family.”

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(POS) - Posted 3 weeks ago

“Klänningen var sydd med en defekt. De två främre delarna av klänningen är felvikta och detta kan inte korrigeras med ett strykjärn.”

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(Online) - Posted 3 weeks ago

“Excellent customer service in the Cotswold Outlet branch”

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(POS) - Posted 3 weeks ago

“Had a great experience in store. Friendly and helpful staff, clean changing rooms, no pressure to buy.”

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(POS) - Posted 3 weeks ago

“Really good qualty”

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(POS) - Posted 3 weeks ago

“The staff are friendly. Lovely range of modern looking clothes at good prices”

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(POS) - Posted 3 weeks ago

“Pleased with the clothes we bought”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,119 reviews