French Connection Reviews

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I bought a couple of items from the store and I’ve already had compliments wearing them. I bought a dress where I don’t normally buy that particular style, but since wearing it I cannot stop wearing it same as the top and trousers. Very comfortable and the staff were amazing.”

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(POS) - Posted 1 month ago

“Beautiful clothing, high qualiter materials. The harper try before you buy service was a game changer for me.”

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(Online) - Posted 1 month ago

“Excellent quality shirt, sizing is very good. Very pleased. The store was very well presented and good choice of menswear.”

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(POS) - Posted 1 month ago

“I love the styles and freshness that French Connection always provides. They never let me down.”

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(Online) - Posted 1 month ago

“Great clothes,”

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(Online) - Posted 1 month ago

“Always on time and never returned anything.”

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(Online) - Posted 1 month ago

“Good quality clothing. Had it delivered quickly”

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(Online) - Posted 1 month ago

“From purchase to delivery, all was very smooth and efficient. Thank you. RM”

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(POS) - Posted 1 month ago

“Good product selection, laid out nicely and good customer service at the tills”

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(POS) - Posted 1 month ago

“I am in Australia, I ordered several items and received them in only a few days. 3 of them were the wrong size and the returns process was very easy and prompt, despite being on the other side of the world.”

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(Online) - Posted 1 month ago

“Great quality clothes and fast delivery!”

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(Online) - Posted 1 month ago

“I like always visiting the French Connection shop when I am visiting the Wembley area. This time was no exception and I must say that the shop assistant went out of her way into the store room to check if there was my size for a garment that I liked on the shop floor. There was none but she asked me to pop in again and try and I will certainly will do this.”

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(POS) - Posted 1 month ago

“Very satisfied with my purchase.good quality”

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(Online) - Posted 1 month ago

“-Swift delivery -Lovely item, seer sucker cotton is good quality and easy to wash, soft to wear -Good sale price, cheaper direct than at a local department store”

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(Online) - Posted 1 month ago

“Lovely clothes , the jumpers are amazing ready for the autumn 🍂 season.”

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(POS) - Posted 1 month ago

“Fantastic customer service after I accidentally placed the wrong order. Loved the dress I got in the end!”

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(Online) - Posted 1 month ago

“Due to a minor issue that was my fault when ordering, I had reason to ring customer service , they were very helpful and friendly and was very happy with my purchase”

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(Online) - Posted 1 month ago

“I love French Connection but recently the sizes have changed I have some French Connection from ten years ago (and have had more) but the sizes 6 dresses that I have from maybe ten (or more) years ago fitted me. I have not changed in size. Your size 6 drowns me now. Is there no chance of introducing a 4 or a 2? Not everyone has got “bigger”. I bought two dresses recently and had to return both. I love FC clothes.”

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(Online) - Posted 1 month ago

“I’ve been shopping at French Connection for over a decade, and I keep coming back for the quality and longevity of their pieces\. Their designs add an elevated, polished touch without feeling trend\-driven\. In a fast\-fashion world, they stand out—many items I bought years ago still look stylish and remain wardrobe favourites\. Beautiful, timeless clothing that genuinely lasts.”

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(Online) - Posted 1 month ago

“FC is one of my go to shops for clothes, been shopping here for years. Great quality, fit and price for the jeans, dresses and jumpers I’ve bought over the years. In store staff are always so friendly and helpful.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews