French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Really good quality and service”

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(Online) - Posted 1 month ago

“Popped in out of curiosity but glad I did! Lots of very good designs and the prices were surprisingly low. Will be coming in here again!”

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(POS) - Posted 1 month ago

“Your garments are crafted with great quality fabrics, the colours are always a mixture of classic and unique, and I receive so many compliments each time I wear your brand! Your jumpers and knits are especially durable, even after several washes.”

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(POS) - Posted 1 month ago

“Excellent very quick delivery the items was packed well and is as described. Love my new blouse”

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(Online) - Posted 1 month ago

“I love the style at French Connection, particularly for workwear or more formal events. The top I most recently ordered is stunning and I look forward to wearing it now!”

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(Online) - Posted 1 month ago

“Shop in Meadowhall is clean with a great range of clothes and sizes. Staff are very friendly and helpful.”

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(POS) - Posted 1 month ago

“I am so pleased with the products that I ordered; the quality, design and fit are just about the best that I've known. Fashionable items but with an edge! Normally, when I've placed an order, I receive the item(s) really promptly. However, the last order that I place took longer than average. I put this down to the extreme heat conditions that we are all having to deal with and lack of delivery staff (various reasons including holiday season). I wasn't overly concerned as the items were Autumn/Winter sale but it was noticeably different.”

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(Online) - Posted 1 month ago

“I love FC clothes they are trendy and good price.”

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(POS) - Posted 1 month ago

“Beautiful dress, just as described on website. Will shop online with FC again!”

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(Online) - Posted 1 month ago

“From being a young age I've purchased French Connection and I have never been disappointed, the new Castleford store is very well presented too.”

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(POS) - Posted 1 month ago

“Good quality, lovely designs.”

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(Online) - Posted 1 month ago

“A very clean and clearly labelled shop, very welcoming staff but not in your face. Well displayed products with great colour combinations on display. Great quality of products with enough range in store to satisfy our needs, without being overpowering with too much choice.”

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(POS) - Posted 1 month ago

“Great dress and hassle free delivery and returns”

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(Online) - Posted 1 month ago

“Very polite staff and we're helpful when needed”

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(POS) - Posted 1 month ago

“The staff were really friendly and helpful. Plenty of choice and some really nice pieces that are all fantastic quality”

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(POS) - Posted 1 month ago

“I bought 3 items in the sale. They were all very good quality and delivered on time. My only issue was that I had to alter one of the dresses as it was too big across the chest, despite being my regular size. I haven’t worn any of the clothes yet, so I can’t comment on how they will wash. They are all cotton though so I’m hoping they will wash and wear well.”

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(Online) - Posted 1 month ago

“Lovely clothes at affordable prices. The fabrics are also versatile and durable.”

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(POS) - Posted 1 month ago

“Professional customer service and knowledge about product great and very helpful staff.”

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(POS) - Posted 1 month ago

“The quality, design,and price has really improved over the last few yearswhere I find myself buying something on a regular basis.”

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(POS) - Posted 1 month ago

“Lovely clothes, lovely staff. Excellent quality of clothes and the staff in the Glasgow shop are so helpful without being pushy”

Helpful Report

(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews