French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“A good company to deal with. Wide selection of fashion items. Good purchase options including try before you buy. Returns very easy.”

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(Online) - Posted 1 month ago

“Had a brilliant experience”

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(Online) - Posted 1 month ago

“French Connection is always a go to brand for me. The sizing is perfect and the quality exceptional and amazing value. I always feel great in a French Connection outfit and they last! Thank you.”

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(Online) - Posted 1 month ago

“Delivery was really fast, and products in perfect shape!”

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(Online) - Posted 1 month ago

“Excellent choice of menswear in store at the Chester store. Availability of size options, helpful staff and decent fitting rooms. Prices are reasonable and are good value for higher end products.”

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(POS) - Posted 1 month ago

“Nice place to shop in Gretna gatway village . Assistant very helpful .”

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(POS) - Posted 1 month ago

“Excellent customer service given by very friendly, helpful staff .”

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(POS) - Posted 1 month ago

“I feel that FC clothes are good value for money and wash well. I buy more FC clothes than any other brand, they fit great, I love their styles and fashions.”

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(POS) - Posted 1 month ago

“The store at East Midlands outlet is well laid out and the staff are really friendly and helpful, giving honest reviews of the garment you try on. My only suggestion is, and nothing to do with the store is that the trousers are incredibly long, even the cashier agreed and said that lots of customers buy and arrange for them to be shortened. This is impractical and off putting for many customers”

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(POS) - Posted 1 month ago

“Lovely shirt and jumper, great fit and materials. Great quality. Hi”

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(Online) - Posted 1 month ago

“I wasn't sure of my size for French Connection so ended up ordering 12 and 14 on different days...both dresses turned up as expected one dress I asked for express delivery...kept the 14 as I suspected the bodice top wouldn't fit my best assests 🫢. However returning the 12 was a breeze and the dress I kept lovely great quality and will be a favourite.”

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(Online) - Posted 1 month ago

“Very happy with the quality and service. Order came very quickly and item I ordered is exactly how it appeared online. When I struggled with returning some of my order, customer service was very helpful in promptly resolving my issue.”

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(Online) - Posted 1 month ago

“Nice product and quick delivery”

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(Online) - Posted 1 month ago

“Always loved the quality of French Connection clothing and got a nice black tshirt dress with a puff shirt - can be dressed up or down! I had some returns also and all went smoothly!”

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(Online) - Posted 1 month ago

“I love these trousers. Quality and style is always of good value. Material feels rich. Delivery and packaging is as expected. Only four stars as I wish you’d offer different trousers lengths. I’m always having to have altered.”

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(Online) - Posted 1 month ago

“Great dress and material”

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(Online) - Posted 1 month ago

“Always good quality, well cut clothes.”

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(Online) - Posted 1 month ago

“Thoroughly enjoyable shopping experience.”

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(Online) - Posted 1 month ago

“All staff very helpful and friendly”

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(POS) - Posted 1 month ago

“First time visiting French Connection at the age of 57! Always thought it was too young for me and out of price range, how wrong was I. Left the store with a dress and 2 tops and will definatly be returning..i feel fabulous in all 3. Thank you to the Swindon Outlet team for making me feel I absolutely deserve to feel fabulous”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 3,100 reviews