French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelente”

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(Online) - Posted 3 weeks ago

“Great quality and choice at affordable prices Friendly welcoming staff”

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(POS) - Posted 3 weeks ago

“Lovely quality clothes. Friendly sales assistants that don’t pester you.”

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(POS) - Posted 3 weeks ago

“Found some amazing clothing, fit is flattering and material soft and luxurious feeling.”

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(POS) - Posted 3 weeks ago

“My order was sent to me very quickly. In fact I was buying a dress I had already bought in a larger size. It is always good to have the next size down!”

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(Online) - Posted 3 weeks ago

“Very helpful staff”

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(POS) - Posted 3 weeks ago

“The lady that works there remembers me every time I shop”

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(POS) - Posted 3 weeks ago

“Lovely dress very flattering”

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(Online) - Posted 3 weeks ago

“Beautiful and elegant options, lots of choice if you are looking for plastic free clothes!”

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(POS) - Posted 3 weeks ago

“I have bought several dresses from French Connection and always been complemented on them. Also a good collection to chooses from The staff always seems helpful and friendly.”

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(POS) - Posted 3 weeks ago

“I bought 2 t shirts in the sale and are a lovely fit. Have purchased things before from there.”

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(POS) - Posted 3 weeks ago

“very good quality”

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(Online) - Posted 3 weeks ago

“Myself and my wife love shopping at your store,I would like to know if you are going to in increase the sizes of the men's clothes as I'm a 2XL and my son is a 5XL only you do not stock anything over 2XL and those t-shirt are limited and anything over that size you don't do.”

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(POS) - Posted 3 weeks ago

“ordered a lovely dress - arrived quickly and in great condition!”

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(Online) - Posted 3 weeks ago

“Good quality clothes, good service and easy to return”

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(Online) - Posted 3 weeks ago

“I love the ease of being able to navigate online. I also love the style and vibrant colours that FC use. I enjoy browsing online and the are of purchasing and delivery are seamless.”

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(Online) - Posted 3 weeks ago

“Excellent customer service, the girl on the till was very helpful”

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(POS) - Posted 3 weeks ago

“FC has such an amazing clothing range that always delivers for any occasion for any age. Staff in glasgow store are fab and so helpful. Online deliveries prompt and returns are no hassle.”

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(Online) - Posted 3 weeks ago

“Good product and prompt delivery”

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(Online) - Posted 3 weeks ago

“Bought two lovely shirts Very friendly attentive staff Pleasure to shop”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,119 reviews